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Hi I have with Mercedes for nearly 16years and I would like to think I am a valuable costumer to the business but lately I have had a few issues with my c class the service and receptionist for Mercedes Manchester central was so far the worst experience I have ever had there is one guy in there who has been very helpful he’s name ali and he deserves a big praise I have still on going issues my car is there now have a fuel sensor change left with no car having to taxi it everywhere after them saying they will get me a car from hire company because they do not have any loan cars I will cut it shor I have so much more to say but will leave it for now avoid going there it will be my last time I ever go there
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Mercedes of Manchester Used Cars is top notch. All the staff are friendly and welcoming. Gareth from used cars dealt with me. Brilliant service in every way.
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I bought a pre owned A250 amg auto off Mercedes Manchester and only had the car for 12 days. Due to problems with the steering/suspension I took the car back in for a check. I was told there was nothing wrong with the car besides tyre skip which is normal. I wasn't happy with this reply and asked for my money back which they agreed to instantly. I handed back the car and all relevant paperwork and also gave the sales manager my details to transfer the money back into my account as I had payed cash. It is now 4 days later and no cash has been put in my bank account. I have emailed and also called into the showroom and have been fobbed off each time with them saying it will be with you by the end of day today (it never has) Do not trust these people, I will now have to seek legal advice to claim my £26000 back if this carries on much longer.
The staff are very unhelpful. I was on the phone for 20 minutes and they could not put me through to the right department. In the end took my number and said that somebody would ring me back. Nobody rang and I personally came to the showroom. They did the same the following morning and were very rude. Would not recommend at all. The representative did not help at all. Ended up going to a different showroom and bought a GLE.
I recently purchased a Mercedes Benz from this dealership and the whole experience was bizarre. They just didn't seem to understand that I had a pre arranged finance agreement and just did not like it at all. The service was very average. The car was really nice and clean and just what I was expecting and it was a very good price but its not worth recommending them because of the service.
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Mercedes Benz of Manchester Used Cars is an Franchise dealership that is based in Manchester. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Mercedes Benz of Manchester Used Cars
83 Ashton Old Road
Manchester
Greater Manchester
M12 6BL
0161 825 0533
https://www.lshauto.co.uk/locations/1771/mercedes-benz-of-manchester-used-cars/
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