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I have used these guys and got done for 5k, read the contract before you buy, and I will never repurchase a Mercedes.
Rang them twice and been told that someone is coming back to me in 24 hrs but that never happened!
Reviewer has confirmed their email address
Just purchased a used Mercedes from Listers. I was promised when I collected the car it would be like collecting a new car. On the trip to collect the car I was informed the wheels hadn’t been refurbished as promised, but would be sorted out. On handing the car over I noticed watermarks on the paintwork. I had stupidly paid nearly £600 for a paint protection coating, and this had effectively sealed in the watermarks. Joe, the sales guy, very quickly organised for the car to be collected the following morning to rectify the issues. On the drive home it was obvious the inside had only had a brief wipe over. The car was collected the following morning as promised, and returned 2 days later with the work completed. When I finally had chance to get to know the car I found the sat-nav was an old version and wasn’t updated as I was promised it would be. In summary, check EVERYTHING at the dealers before leaving. Don’t waste your money on their paint protection packages, go to a professional detailer and get a proper job done. I’ve emailed Joe a couple of times and no reply, and he’s not at his desk when I call.
Reviewer has confirmed their email address
Not the type of service we are getting from them. Very poor service, and we haven't even been able to drive the care yet! Keep promising the car is ready, and then call to cancel, because the man who does the wheels never showed up for work, waiting for over a week to collect the car. Hard to tick all the boxes below, can't get the car to let you know !!!!
Reviewer has confirmed their email address
Amazing customer service from Oliver and Luke, they got a beautiful and absolutely mint AMG to my front door in a week... I was even given the option to have the car the night before my chosen date which helped a lot! Hassle free part ex deal which not something I could turn down. Brilliant response times to phone calls, and very helpful with my weird and wonderful questions. 10/10
Far too young an inexperienced salesman to deal with the customer- His closing pitch was 'I dont want to waste my time' what about the prospective buyer me! He never made me feel a part of the appointment and just drove his own selfless pitch! This way of doing his business is wrong and after being told I would be passed over to the finance manager-well that never happened! I love Mercedes vehicles but totally hate the way they treat customers! I could have done the deal but do not believe I was treated as part of the Mercedes family. Whoever does training of these so called salesmen want themselves!
Very condescending sales team, who lost interest in me, rushing me through as soon as another customer walked in. Following booking an appointment they did not even had the decency to follow up with a call back or even email me. As a previous customer I will not be returning, the whole dealing has put me off upgrading to another Mercedes and I will be looking elsewhere.
Reviewer has confirmed their email address
Bought car from Mercedes Benz Hull and all experience frightful more concern on upsell you get better after sales at poundland
Based on my experience I can tell you that the service department at Mercedes Benz Hull quote for unnecessary work.
Quoted 3 months delivery, extended to 6 months. Management rude and bullying. A very distressing experience. Do not use thus dealership.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Mercedes-Benz of Hull
Saxon Way Priory Park
Hessle
East Riding of Yorkshire
HU13 9PB
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