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40% Recommend
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30 reviews from our car dealer reviews community
Leave a review for Mercedes Benz Stockport
Leave a review

30 reviews from our car dealer reviews community

Leave a review for Mercedes Benz Stockport
Leave a review
"Great company "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This dealer he's a great and knowledgeable Auto mobile dealer out of their competitors. I will recommend him to worldwide!!

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+0 Found this review helpful
"Great car dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I came to the show room and I was received by a lovely gentleman called Santos and he just made my day. Thank you so much 🙏

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+0 Found this review helpful
"Excellent service 5 stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We recently visited the Stockport show room. We were greeted by a young lady by the name of Mia. Mia made us both feel comfortable and relaxed with her lovely personality and her smile. She went above and beyond and excelled herself in everything she offered. She even brought us a cup of coffee… what a sincere and genuine young lady. Russ and Michelle Bramhall Stockport

"Outstanding Customer Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic experience. Great team, who are very professional, polite and knowledgeable. Made the whole car buying experience, so enjoyable and exciting. Mark Davies was wonderful and very good as his outstanding knowledge of the vehicle and making sure I was happy and looked after throughout the whole process made my life so easy. I was kept up to date and informed throughout. Thank you so much for everything Mark.

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"A call back would be nice ....."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Requested a test drive back in December. ;They called and advised shortage of cars so will call back when they have available car to drive. Called back mid January advising they had a specced up model to drive. I advised that I wanted to drive the 200 AMG which is the one I was interested in buying. A further appointment was made when the correct car was available, 2 days before they cancelled on me as car was given to a customer. Promised a call back week later. 2 weeks later I received an email stating sorry they couldn't help and was there anything else they could have done!?!?! The test drive would have been nice. I could have been the easiest sale they ever made. interested in the car and just wanted to drive it to make sure. Looks like I dodged a bullet here with this dealership. If they cant be bothered to return a call from sales, what chance would I have with after sales! Off to another dealership I go

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+1 Found this review helpful
"Poor service"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No reply to call and emails list of problems still unresolved since 2021 afterservice shocking

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"Mercedes Benz service"
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Wonderful reception and assistance by Lucy. Josh very helpful in discussing a new car. Went in for an MOT which was disappointing. Waited for 3 hours and then failed the MOT because of a fog lamp bulb gone. No replacement on site so after go back again to have this fitted. Tremendous waste of time although the staff were very pleasant.

"First Class"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic experience. Stunning showroom, with a huge choice of vehicles and a great team, who are very professional, polite and knowledgeable. Made the whole car buying experience, so enjoyable.

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"Time wasters"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

2019: Asked for photos of new vehicle to be emailed before purchas; got sent photos of a different vehicle which had at least one extra option. Let that slide, bought it anyway. 2021-2022: seriously wanting to buy the EQV - they literally can't be bothered to sell me one. Now wasted 3 weeks on their promises to respond to me reaching out. They are not good representatives of the brand, I could not morally recommend them nor will I use them again - obviously business is too good and I'm clearly not a worthy customer.

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+2 Found this review helpful
"Bad experience "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have very bad experience I’ve been waiting for two months to have my cracked Alloy wheel replaced no reply, no updates awful experience Called them many times no reply nothing Awful experience never use them again no professional way of dealing with people My car has been in the drive way for over a month can’t use it Advice never deal with this dealership again

Kevin Yeandel in response to Bad experience

I'm empathic to your experience. It's been like "pulling teeth" to get them to sell me a car, I would hate to have to go there for service. I will have my Merc serviced shortly, sell it somewhere else and avoid the brand for the remainder of my driving days. I've bought Mercedes for 6 years (second hand and new); it's not an experience I hold dearly with any of their registered dealerships - basically been robbed or let down.

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Dealership Information

Mercedes Benz Stockport is an Franchise dealership that is based in Stockport. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
30 reviews2.7 out of 5 stars — Rated Average
Excellent
11
Very Good
1
Average
1
Poor
5
Terrible
12

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  • Contact Information

    Address

    Mercedes Benz Stockport
    111 Wellington Road North
    Stockport
    Greater Manchester
    SK4 2QH

    Get in touch

    0161 885 0892
    https://www.lshauto.co.uk/locations/1775/mercedes-benz-of-stockport/

    Opening times
    Mon 08:00 - 18:30
    Tue 08:00 - 18:30
    Wed 08:00 - 18:30
    Thu 08:00 - 18:30
    Fri 08:00 - 18:30
    Sat 08:00 - 17:00
    Sun 11:00 - 17:00

    Dealership Statistics

    40%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Mercedes Benz Stockport

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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