Fantastic place first class service from all departments i would recommend %100

Utterly disgraceful overpriced rubbish..horrendous service..no communication..receptionist told me she couldn’t communicate with other departments in the same building! I am appalled never going back.

20/07/2019 they gave me a brand new car with loads of defects. Their response was awful and they did all they could to try and worm out of it! Avoid Mercedes Stockport at all costs!

Always have owned Mercedes and had them serviced at Mercedes Benz dealership. I took my wife’s E Class in for a new aux. battery and said the “stop start” was not working, they said after paying the £180 that it would be ok. It still did not work, they contacted me saying the car was due for a service. I said the “stop start” was still not working. After paying £450 I collected the car, still not working. I contacted them again and complained, I was told there was a £110 diagnostic fee, Mercedes Stockport were unconcerned that I said I would complain directly to MB. Never again, BMW next time.

Ian got me my dream car at a Great price and made the whole all deal of buying a car so easy. I would highly recommend contacting Ian Whitaker

Mercedes Stockport are the worst of the worst. First I have made 2 calls asking for a salesman to contact me over the course of 6, yes 6 weeks and have never received a callback. Clearly, the slump in new car sales hasn't affected Mercedes! I want to buy 2 new vehicles yet they can't be bothered. Even though I have made two complaints to LSH and the branch, they still haven't called me back!! Utter contempt for their customers is evident at every level. Staff are rude and unhelpful - one even put the phone down on me A recent service was handled very badly which meant that the vehicle left with neither back door operating Even the initial buying experience was awful. I thought that now the branch was under the LSH wing, things may have improved - I was wrong, they're worse than ever. Seriously, buy from here at your own risk and don't say you weren't warned

Worst experience I have ever witnessed from a car dealership. Had brake judder on 5 month old car, Stockport fitted new front pads on discs. Three weeks later same problem....this time there technician said back discs warped and wanted £400. Took for 2nd opinion to National who said nothing wrong but because Mercedes are so called experts I asked them to change anyway at cost of £300. Needless to say brake judder still there, so took back to Stockport where Kate would look after me. Kept the car for 24hrs then refused to work on it because I National changed the rear discs and pads. Never have I heard of such bad customer service, they simply refused to do anything for me except turn me away with a bull excuse. So much for there owners business mantra "The Lei Shing Hong Automobile group works in close partnership with Mercedes-Benz to ensure all customers receive the best possible service. This commitment to providing the highest level customer service is central to the core values of Lei Shing Hong". Not sure where they learned if you can't fix it send the customer away with a safety critical defect on a 5 month old A180.