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146 reviews from our car dealer reviews community
Leave a review for Mercia Motors
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146 reviews from our car dealer reviews community

Leave a review for Mercia Motors
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"Outstanding service and brilliant car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was super impressed with the service provided by Mercia Motors, they was helpful and friendly and welcomed me into the showroom. I purchased a BMW 116 - the car is brilliant, running well, lovely to drive and in great condition - Very Happy with everything over-all - highly recommend Mercia Motors.

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Mercia Motors from Mercia Motors in response to Outstanding service and brilliant car

Thank you for taking the time to give Mercia Motors a 5 star review! The whole team would like to take this opportunity to thank you for such glowing feedback on your experience with ourselves and your stunning BMW 116. We wish you many happy miles in your car.

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"brilliant car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought a Ford Fiesta from Mercia Motors, the car is great and it was a good price too. Staff were helpful and approachable, answered all questions. I would happily recommend to friends and family.

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Mercia Motors from Mercia Motors in response to brilliant car

The whole team at Mercia Motors would like to thank you for your 5 star review. It's really pleasing to see that you've had such a positive experience when purchasing your Ford Fiesta from ourselves. If you do recommend any of your family/friends we've recently introduced a new referral scheme which means there would be a £25 amazon voucher for yourself and the person you recommend to us once they've taken delivery of their new car. We hope you continue to enjoy your Fiesta and we look forward to welcoming you back into the dealership in the future.

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"Great value for money "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to Mercia Motors to buy a new car, I knew I wanted an SUV/4X4 type of car, I had a Nissan Qashqai on lease, and I liked the size of the car and wanted something similar, but to buy. They had a lovely Vauxhall Mokka in stock, and when I viewed it, it looked in great condition and the price was competitive too. I bought the car, and I absolutely love it, its brilliant, very happy with it. The customer service was fantastic too, I really can't fault it. Happily recommend to others in the future.

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+0 Found this review helpful

Mercia Motors from Mercia Motors in response to Great value for money

The whole Mercia Motors team would like to thank you for purchasing your new Vaxhall Mokka through ourselves and also giving the dealership such a fantastic review! It's great to see you're enjoying your car and would be happy to recommend us to family and friends. We've just launched a new referral scheme to help with any recommendations we receive as we now have in place a £25 Amazon voucher for you and the person you've recommended once they take delivery of their new car.

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"Helpful and welcoming dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I saw a lovely Audi A1 online and I instantly loved it! I went to view it at Mercia Motors, and the staff were extremely helpful and kind. There was no hard selling, they just answered all my queries and gave me the information I needed. They welcomed me into their showroom and I felt valued as a customer. I noticed a small scratch on the rear end of the car, so I mentioned this and the dealer said, if you like the car and want it, we will get the scratch sorted for you, so I snapped their hand off. The A1 is incredible, I love it, its super comfortable to drive, I had a Mini before - so took a bit of getting used to, but I'm really enjoying and happy with the car. I would have no hesitation in using Mercia Motors again in the future, or recommending to friends and family.

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Mercia Motors from Mercia Motors in response to Helpful and welcoming dealership

Thank you for such a brilliant 5 star review! The whole team are made up with your comments, we would like wish you many happy miles in your gorgeous Audi A1. If you do want to recommend any of your friends and family to us here at Mercia Motors we've recently introduced a new referral scheme where you and the person you've recommended will get a £25 Amazon voucher each!

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"Not pushy - just helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently upgraded from a Vauxhall Corsa to a Audi A3 S Line, I'm absolutely loving it! The car looks so nice, its in great condition and the price was good too. I'm really impressed with it. The customer service was fantastic, the people were really nice, was not pushy or putting any pressure on me, they allowed me time to look around car and make my own decision. Mercia Motors just provided all the information and answered all questions I had, they were helpful and very knowledgeable about the cars they had in stock. Highly recommend!

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Mercia Motors from Mercia Motors in response to Not pushy - just helpful

Thank you for taking the time to give such a great review of Mercia Motors. We're really pleased you thoroughly enjoyed the experience of buying your stunning Audi A3 from us. We hope you continue to enjoy your Audi and we look forward to welcoming you back into the showroom again in the future.

"Terrible after sales service"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It has been since February and they yet to deal with me professionally and fairly. They sold me a car with faults and said they would reimburse me and they did not, until I took them to Small claims court and forced them to. I have ended up fixing all the issues myself. I have all pictures and correspondence to show I am not lying

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+4 Found this review helpful

Mercia Motors from Mercia Motors in response to Terrible after sales service

Hello Jahid, firstly thank you for your review, we appreciate each one that we receive. On this occasion we would like to apologise that we have fallen short of your expectations and having read your review we will certainly investigate internally what happened on this occasion to make sure this doesn't repeat itself as we always endeavour to go above and beyond for our clients.

"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently used Mercia Motors and the company is a delight to do business with. Nothing was too much trouble and will definitely be recommending them to my friends and family

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Mercia Motors from Mercia Motors in response to Great service

Thank you for your brilliant 5 star review Matthew. We look forward to continuing doing business with each other in the future.

"Five stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased new car from Mercia and have had servicing/MOT done there for years. Top class service provided every time from the whole team. Would definitely recommend whether it’s for purchase or servicing.

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Mercia Motors from Mercia Motors in response to Five stars

Thank you for your 5 star review Mat. The whole team would like to thank you for your loyalty and we look forward to welcoming you and your car back into the dealership for your next service or MOT.

"top class"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased new car from Mercia and have had servicing/MOT done there for years. Top class service provided every time from the whole team. Would definitely recommend whether it’s for purchase or servicing.

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+1 Found this review helpful

Mercia Motors from Mercia Motors in response to top class

Thank you for your 5 star review Mat. The whole team would like to thank you for your loyalty and we look forward to welcoming you and your car back into the dealership for your next service or MOT.

"HIGHLY RECOMMEND "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very professional people and very helpful. I left a deposit on a car over the telephone after a thorough description being given to me of the car, they also offered to send me a video which was a fantastic touch. On collection of my new car I was not disappointed it was exactly how it was described. Thank you again mercia motors i will recommend you to my friends.

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Mercia Motors from Mercia Motors in response to HIGHLY RECOMMEND

Thank you for your 5 star review Samuel, the whole team are thrilled to read such a great review. We'd look forward to dealing with your next purchase in the near future. Please do recommend us to your family and friends.

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Dealership Information

The premier independent retailer of quality used cars, Bosch accredited service department & MOT testing station in Sheffield

COVID-19 UPDATE - APRIL 2021

As a business, it is paramount we protect our team and customers; keep reading to find out what to expect when visiting us.

Thank you for your support, we greatly value your trust and sincerely appreciate your loyalty to our independent business. 

SALES DEPARTMENT

The showroom will RE-OPEN Monday 12th April, to comply with social distancing; a pre-arranged appointment only system will be in place. Please contact Adam to book via the methods outlined below.

This is in addition to our popular video appointments, CLICK & COLLECT facility, or NATIONWIDE DELIVERY service.

SERVICE DEPARTMENT

FULLY OPERATIONAL

Monday - Friday 8.30am-5.30pm 

Alternative Saturdays 8.30am-12.30pm from 03/04

MERCIA MOTORS LIMITED

Our friendly sales team understand your need for a quality vehicle offering good value for money. This coupled with our commitment to your customer experience makes Mercia Motors the best place to purchase your next car. We stock a wide selection of vehicles to suit all budgets from major manufacturers. 

The trustworthy team has more than 50 years experience, a large part of this time spent in main dealers. We have used our knowledge to provide excellent standards of vehicle preparation, and competitive on-line pricing. Talk to us about flexible finance and comprehensive warranty packages.

We are pleased to supply multiple, quality images and live videos, a transparent, no pressure sales approach and simple part exchange pricing. 

Our helpful Bosch accredited service department provides honest advice and quality workmanship at realistic prices. We offer a full range of amenities, including MOT testing, servicing all makes of cars and vans, engine fault testing, tyre replacement, plus all general repairs/maintenance.

Please contact us 0114 236 5880/out of hours 07799 567996, sales@merciamotors.co.uk/service@merciamotors or click the contact tab

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
146 reviews4.6 out of 5 stars — Rated Excellent
Excellent
129
Very Good
2
Average
2
Poor
5
Terrible
8

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    Contact Information

    Address

    Mercia Motors
    Abbeydale Road South
    Sheffield
    South Yorkshire
    S17 3LH

    Get in touch

    01142 365880
    http://www.merciamotors.co.uk

    Opening times
    Mon 08.30 - 17.30
    Tue 08.30 - 17.30
    Wed 08.30 - 17.30
    Thu 08.30 - 17.30
    Fri 08.30 - 17.30
    Sat 08.30 - 17.30
    Sun Closed

    Dealership Statistics

    89%
    Would recommend this dealer to family and friends
    48%
    Percent of reviews responded to by this dealer

    Additional Information About Mercia Motors

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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