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6 reviews from our car dealer reviews community
Leave a review for Metro Cars London
Leave a review

6 reviews from our car dealer reviews community

Leave a review for Metro Cars London
Leave a review
"Poor Service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Metro Cars London doesn't reply to emails, Doesn't answer the phone or reply to voice-mails. Not a great advert for a company.!

"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Highly recommended. Love my new Jeep! Great communication and quick delivery. Thank you Metro Cars London.

"Be careful"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a BMW earlier in the year from Metro Cars in Chesham and on the whole, have been pretty disappointed with the quality of service from this dealer. On viewing the car, the seller was friendly and approachable and left me alone with the car to make a decision. I noticed a water leak after the test drive but was happy with the way it drove and the overall condition of body and interior was excellent, so made an offer while they looked into the leak. I later called and they couldn't confirm the source of the leak, but I was told they had informed the 'many' other potential buyers it was sold and had removed the advert. I decided to go ahead with the purchase as it wasn't very expensive, and I work in the industry so would be fixing anything discovered myself anyway. After roughly 5000 miles of use, I feel I've given the vehicle a full mechanical overhaul! The list is too long to bore people with, but includes full cooling system refresh, full front and back brake replacement, inspection 2 service that was 10k overdue and among others, various oil leaks that took massive labour (my own) to fix. I am disappointed that a garage highlighting the fact they use the RAC to warranty their vehicles, let this one drive off the forecourt with obviously ZERO time spent inspecting it beforehand. A different buyer could have been bankrupted by this car. Another thing worth noting is that they lost the service book pack between me viewing the car and collecting it. I called a few times after to chase it up and was promised they would send it to me. I ended up being sent someone else's pack instead (with their details and number plate info inside) which I wasn't very impressed with. At least it was the right model I guess! This garage may be friendly and leave you to view the car yourself, but be aware that once you pay a deposit, you are extremely stuck. Be very careful. Most people seem happy with their cars so maybe it was just me. Happy motoring!

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"Accident poor repair not mentioned"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Spoke to Sam at Metro Cars London over the phone as a photo of rear quarter looked fillered but was assured it was a small dent. So I travelled from Essex to Chesham to see the MB CLS reg: HY11 KYB, and put my magnet paint pen on the rear quarter and was full of filler and door Cill creased, so when I brought this to Sams attention his tonality changed instantly and was told to keep my voice down or he will shove my tongue down my throat as there was another customer who was witnessing what was going on, I was then approached by his partner a 6ft bearded man with closed fists threatening me, so as I was calling 999 and explaining the scenario to tr operator Sam picked up my foldable bike and threw it damaging the bike. They refused to refund deposit even after saying refundable if I don't like car for any reason. Sam and his partners will say whatever it takes to take your money. #why would you treat people like this?

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"excellent 1st class service "
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

would highly recommend this company true to there word Madi was excellent to deal with a 5 star service better than a lot of the bigger garages I've dealt with would highly recommend

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"Good experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I got a very good deal on a VW Tiguan from Metro Cars London Back in July. The car is fantastic and I have had no problems other than a few little things that are being dealt with. All of the staff were helpful and friendly and I would definitely recommend them to my friends and family.

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Dealership Information

Metro Cars London is an Independent dealership that is based in Chesham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
6 reviews3.2 out of 5 stars — Rated Average
Excellent
3
Very Good
0
Average
1
Poor
0
Terrible
2

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  • Contact Information

    Address

    Metro Cars London
    Ashley Green Service Station Ashley Green Road
    Chesham
    Buckinghamshire
    HP5 3PG

    Get in touch

    01494 774551
    http://www.metrocarslondon.com/

    Opening times

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    Dealership Statistics

    50%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Metro Cars London

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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
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