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94% Recommend
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17 reviews from our car dealer reviews community
Leave a review for Mike Fairbanks Car Sales
Leave a review

17 reviews from our car dealer reviews community

Leave a review for Mike Fairbanks Car Sales
Leave a review
"Great Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Mazda CX5 off Mike who went above and beyond in his great service, Can not thank him enough

Michael Fairbanks from Mike Fairbanks Car Sales in response to Great Service

Hi, Thank you for your lovely review. Mike

"Great service,great selection of vehicle"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought a lovely Peugeot 3008 from this car sales in Macclesfield. Mike was a joy to deal with,very honest and very knowledgeable and had a great selection of vehicles for sale, the journeys from Wales to view and buy the car were well worth the milage done. I will definitely keep Mike's contact details for future purchases for myself and my family members. He also makes a great cup of coffee.

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+1 Found this review helpful

Mike Fairbanks from Mike Fairbanks Car Sales in response to Great service,great selection of vehicle

Hi Sean Really appreciate your review. Glad you're happy with your car. Mike

"Landrover freelander "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What a refreshing change to meet and deal with Mike genuine honest and just a thoroughly nice bloke I look forward to dealing with him again many thanks Keith.

Mike Fairbanks from Mike Fairbanks Car Sales in response to Landrover freelander

Hi Keith Really appreciate the review. Thanks Mike

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"Great car dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought 2 cars off Mike within 12 months. First one was too low for me after my knees started going. Offered me a great deal to part ex against another car he was selling. Had no problems with either car. His prices are good and he's very fair. Basically, don't go anywhere else, Mike will do you proud.

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"Fantastic Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My partner and I bought a used car from Mike, and have nothing but good things to say about our experience. Mike was prompt in answering messages, and scheduled an appointment at his lot the next day. He answered all our questions honestly, and was very friendly before, during, and after the viewing, without attempting to pressure us into buying anything. It was our first time doing this, and he walked us through each step. And he gave us a good price, even knocking off the money for the tax. The car is exactly as advertised, and we are very happy with it. We did have one minor, unforeseen, issue with the engine coil about a month after purchase, but Mike immediately offered to cover the cost of replacing it. 5/5. Would definitely recommend Mike's dealership to anyone.

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+1 Found this review helpful

Mike Fairbanks from Mike Fairbanks Car Sales in response to Fantastic Service

Hi Really appreciate your review. You're welcome back anytime. Mike

"Above and beyond Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mick is a first class guy no nonsense car sales jargon top quality Car's at a fair price ,I highly recommend if you are looking for a nice car check Mick out if he,s not got the car you want am sure he will find a good one for you .I told my friends and family to check his cars out ,Mick himself delivered My car no problem

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+0 Found this review helpful

Mike Fairbanks from Mike Fairbanks Car Sales in response to Above and beyond Service

Hi Really appreciate your review. Thanks a lot. Mike

"Helpful ,prompt service."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car delivered by Mike. Very clean condition and as described. Very nice drive.

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Mike Fairbanks from Mike Fairbanks Car Sales in response to Helpful ,prompt service.

Hi Thanks for your nice review. Appreciated. Mike

"Highly recommended "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been dealing with Mike now for years, Buying my own cars and my daughters cars from him. I have NEVER had any issues with ANY cars I have bought from him. In fact I have bought 3 this year.. He is one of the most genuine guys out there and completely trust worthy. I very highly recommend Mike Fairbanks Motors.

Mike Fairbanks from Mike Fairbanks Car Sales in response to Highly recommended

Thanks Rob. Really appreciate the review. Mike

"Very knowledgeable, helpful and pleasant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just bought my car from Mike. I was impressed by his years of great reviews, which is why I contacted him in the first place. He was extremely helpful and answered all my questions in a friendly and informative way, without confusing me with all the technical jargon that I received from other car salesmen. I love my car, Thanks Mike, you deserve all those positive reviews and I am happy to add mine.

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Michael Fairbanks from Mike Fairbanks Car Sales in response to Very knowledgeable, helpful and pleasant

I really appreciate your lovely review and glad you like your new car. Mike

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"Not Quite The Paragon He Makes Out To Be"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car was sold to me with a botched repair to a sump oil leak which cost £400 to repair. I could not say if this was done at this dealer or previously but I do strongly believe it was known about by this dealer. Although I notified Mike within his "I'll sort anything within 30 days" period, he tried to blind me with unrelated technical terms. Then said oil leaks were common on high mileage cars. Then refused to accept liability for the fault or repair bill. This is an extract from his email: "As I said before the difficulty for you and me is the Consumer Rights Act allows for things like oil leaks, bearing in mind the mileage of the car. So it's not something I have to resolve normally". He did however offer me the poultry sum of £100 as a "gesture of good will" which I refused. Fortunately I had the presence of mind to pay the deposit for the car on my credit card. I reported the matter to Barclaycard and after a thorough investigation they refunded me the full amount of the repairs. So my advice to potential buyers would be If you must buy a car here, use your credit card. So what started out as a pleasant experience with a very helpful and reassuring dealer soon became one of life's things you'd rather forget. I am not a habitual review writer but if I do, I only deal in facts and never elaborated emotional responses. I hope this review will be helpful and provide valuable customer feedback to Mike.

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+0 Found this review helpful

Michael Fairbanks from Mike Fairbanks Car Sales in response to Not Quite The Paragon He Makes Out To Be

Hi Chris I appreciate your review. It can always be tricky when a customer buys a car and then doesn't like the idea of having to spend on it after a certain period of time. I did contribute to a repair within your first 30 days which you were happy with. But the oil leak situation was a tricky one as you had bought a car with 143,000 miles on it and whilst I do my job right, not every car is going to be free of faults or in new condition. We didn't do the bodged repair on the sump that you said it had. I would have fixed it correctly if it was an issue at the time I had it in the garage, so it obviously wasn't leaking when I had it nor within the first 5 weeks of your ownership. I did offer a contribution towards the cost as well which you didn't respond to or accept. And yes, the law clearly states that you have to expect oil leaks on cars that are older with higher mileage. This doesn't mean they're bad or broken or that the dealer is doing something wrong. Anyway, thanks for the review and I'm sorry you are not happy. I have been selling cars over 25 years and sometimes you can't always get it right or please everyone.

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Dealership Information

Mike Fairbanks Ltd is a used car dealership that is based on Canal Street in Macclesfield. On their website it states that they specialise in hand-picked previously owned vehicles from all well know car brands.This dealership operates on an appointment only basis so please call ahead should you want to view one of their vehicles.

If anyone has had an experience at Mike Fairbanks Ltd then please share this with us by leaving a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
17 reviews4.8 out of 5 stars — Rated Excellent
Excellent
16
Very Good
0
Average
0
Poor
0
Terrible
1

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  • Contact Information

    Address

    Mike Fairbanks Car Sales
    Canal Street
    Macclesfield
    Cheshire East
    SK10 1JG

    Get in touch

    07940 549712
    http://www.mikefairbanks.co.uk/

    Opening times

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    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    52%
    Percent of reviews responded to by this dealer

    Additional Information About Mike Fairbanks Car Sales

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