Mill Place Motors reviews, South West England


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9 reviews from our car dealer reviews community
Leave a review for Mill Place Motors
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9 reviews from our car dealer reviews community

Leave a review for Mill Place Motors
Leave a review
"Rude and arrogant. "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a vehicle and these guys were rude and condescending and tried to sell are car to me that was not fit for purpose. They have cowboys doing the jobs on the cars and they aren't checked. Glad I didn't buy it.

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Thomas from Mill Place Motors in response to Rude and arrogant.

Fake Review !...could you and your cronies stop leaving fake reviews ! Review makes no sense you purchased a car from us in the first sentence then at the end you are glad you didn't buy a car from us. Trying to blackmail us for money to stop placing bad reviews not good !

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"AVOID! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Me and y girlfriend bought a Renault grand scenic from this place and it almost cost her her life. From day one the car didn't work, it would shudder heavily when moving and struggled to move off 90% of the time. Within 4 days I contacted the garage and was met with a 'Oh we wouldn't do anything about that try some engine cleaner' the guys attitude was abrupt and rude so we just wanted a car that worked. So we tried it with no resolve. We rang again and the same guy with the same bad attitude said we would need to bring the car to have it looked at and possibly fixed but would need to bring the car to them, I was OK with that as we just wanted a working car. A few hours after this call my girlfriend was driving the car on a busy hill when the gearbox just stopped dead almost causing an accident with my 4 year old in the car, the issue we told them multiple times about multiple times that they should have known about before the car was sold made the car dangerous to drive (this was 12 days into owing in the car) The car at this point could barely move off without violent shaking and was dangerous to drive. the owner of this business said we needed to PAY £250 for a tow truck to get the faulty vehicle to them so they can fix it. I told them that wasn't good enough and they accepted the car back. Now, however despite the car being returned in EXACTLY the same condition as it was purchased in (with photos backing this up) they have made a £300 deduction off the return value to spite us. So in a nutshell this business does not check their vehicles are run to a decent standard, they do not handle complaints well and when they have a returned vehicle that almost killed one of their customers and child they steal £300 off of them Avoid these like the plague.

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+0 Found this review helpful
"Highly Recommended "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a Renault Clio Automatic and very happy with our vehicle and the amazing service we received. Nothing is too much trouble and we would highly recommend them thank you

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+1 Found this review helpful
"Should have fought back really.........."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Well, I guess this will be the first review on here of Mill place motors, and it's not a great one I must warn. This happened in 2019, and admittedly, I should have fought back harder at the time, but I just didn't. I'm not sure why, but today I woke up and remembered how much I got screwed, so I figured I'd at least put my story out there to hopefully stop someone else receiving the same fate. I bought a 2010 Volkswagen Golf Plus from here, at the time, it was around £3000. It came with 3 months parts and labour cost Warranty. In the following weeks, my Coolant level consistently dropped indicating a leak along with other problems, I was refilling my coolant every 3-4 days. After a lot of missed calls etc, I went to them with it. They "fixed" it. Smooth sailing for a bit, then around 15 days out of my 3 months warranty, my engine failed and churned metal bits around and killed itself. Cost me Hundreds in trying to sort it, only to have it written off. Contacted them and they said there's nothing they can do......... Steer clear if I were you.

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"Enquiry re corsa for sale"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Wanted to purchase corsa advertised. Told Andy was away. Several messages/voicemails left. Awaited response. Visited site again to see vehicle with sold notice on. Total lack of respect. Absolute disgrace

"Best car dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased an estate, delivered by Andy to the door.perfectly described as superb. So helpful nothing too much trouble. Cheers Andy

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"Very happy"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really happy with my Nissan Micra from this dealership. The car was really clean and in perfect condition. Very good value for money. I have had no issues what so ever and I would recommend this dealership.

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"Violetta"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic Car Buying Experience at Mill Place Motors in Gloucester!! Mike and the team were so helpful, nothing was too much trouble for them, they certainly took the stress out of buying a used car and with Warranty cover provided as part of the deal I was really happy, everything was sorted out for me and the car was ready for when I wanted it. I would have no hesitation in recommending them.

"Disappointed with Mill Place Motors"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I saw a lovely car on their website and went to view it. On first glance it was a lovely car. I was told the car had been MOT'd the previous day and had not received any advisories, however the breaks both front and back were in need of replacement, and there were two cracks on the windscreen right in the middle. How this car got through an MOT so easily I do not know. I mentioned these items to the dealer but they would not reduce the price to take them into account, just stating the MOT and said the car was fine. Very disappointed as on the whole it was a great car, just in need on some TLC but the price did not reflect this.

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Dealership Information

Mill Place Motors is an Independent dealership that is based in Gloucester. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
9 reviews3.2 out of 5 stars — Rated Average
Excellent
5
Very Good
0
Average
0
Poor
0
Terrible
4

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  • Contact Information

    Address

    Mill Place Motors
    166 Bristol Road
    Gloucester
    Gloucestershire
    GL1 5SR

    Get in touch

    01452 305342
    http://www.millplacemotors.co.uk/

    Opening times

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    Dealership Statistics

    44%
    Would recommend this dealer to family and friends
    11%
    Percent of reviews responded to by this dealer

    Additional Information About Mill Place Motors

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