Bought a Vauxhall insignia estate 2011 plate. Advertised as having alloy wheels but it didn't, no parcel shelf in the back. When I asked them about the wheels I was told, yeah they are a new type of alloys! They were plastic wheel trims! They eventually agreed to replace the wheels with alloys and to give me a parcel shelf from another car they have. Most rude to myself on the phone and also a friend who was trying to take some of the stress away from me and also works in the motor trade (this really got their back up as she knew what she was talking about). Within days the gearbox went, I live in Glasgow and had to travel back to Edinburgh to get them to look at the car, no offer of compensation for my troubles or travel costs. When I arrived, the young guy that took the keys from me said "you do realise this isn't a brand new car" I replied you do realise I've paid over the odds for this car and I expect it to run for a long while before I need to do anything to it. I left the car and awaited their call. At first, I was told there was nothing wrong with the car, when I persisted, they agreed to take it to an automatic specialist who said there was something wrong with the gearbox. They didn't even offer to fix it, they offered me a similar car that was a year older. When I refused he offered to fix it the following week. I cancelled the agreement, left me out of pocket because I had changed my insurance to accommodate this and taxed the car for the month to which I get nothing back from. When I spoke to the owner about the feedback he had on here he told me it was rival garages that left the feedback, I am not a rival garage, I am a hardworking member of the public who deserved good aftercare and respect. When I first mentioned handing the car back I was told to just do that, bring the car back then. Intimidation tactics?! Not the best experience I've had when buying a car. you have been warned AVOID!

It was alright for a couple of weeks, they were funny about this getting fixed but they did i have to say, just the length of time was very frustrating and that alone has led me to perhaps say i wouldnt recommend them. Again, this was really the only area of fault as i have scored full marks on it being as descibed, i can only say the area i mentioned is something they look at improving