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13 reviews from our car dealer reviews community
Leave a review for Mitchell Group
Leave a review

13 reviews from our car dealer reviews community

Leave a review for Mitchell Group
Leave a review
"Car purchase from Mitchell Skoda "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have bought a new Skoda Kamiq from Mitchell Skoda in Ellesmere Port. Fantastic service from Andy Kelly from start to finish friendly and very professional, would highly recommend and will definitely purchase another car from Mitchells Skoda.

"Big shout out to Mitchell mazda Chester "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just changed our exciting Mazda for a newer model Mazda 2,Big thank you to Justin our sales person wonderful guy exstremley helpful, nothing was any trouble, never tired of my endless emails & questions such a patient man. Thank you Mark for the company tour very very kind of you all. don't think you have seen the last of us, such a family thing treated as one of there's. Thank you Geoff & Lynn Garner.

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"Great service."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a few niggles with the software on my Karoq. Took the car to Mitchells Skoda in Ellesmere Port. They could not have been more helpful. After they downloaded and installed a software update Karl one of their technicians on the service desk spent ages with me setting up Skoda Connect. I never once felt rushed even though he stayed past finishing time so we could complete the process. Thanks Karl and thanks Mitchells.

"Skoda 2013 hatchback - low mileage"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Chester dealership was great Debbie Lamb was brilliant plus all the staff nothing too much trouble for them - having bought another Skoda local from an ordinary non Škoda dealership - it was like chalk & cheese service customer care wise - treated brilliantly - Debbie was so professional in customer care .. It was worth the drive to get our car.......

"Reassured first time buyer!"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought my first ever car (used) from Mitchells and they were so helpful. Allowed me lots of test drives, some time away to think, remembered my details and followed up with ideas that I might like. Some sales people were a little lacking in more technical details of the car (acceleration time etc) but very knowledgeable about the trim and inside features. I absolutely trust the car will not break down quickly and will be well serviced before sale. Mitchell Group allows you to buy a good car and peace of mind

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"So helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent Service! An outstanding team at Cheshire Oaks. They made the whole buying process smooth and easy. Justin was Outstanding! A great asset to the team! Edgar and Anna North Wales

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"Cannot fault them"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought a second hand Mazda 3 from Mitchell Mazd, and I can't fault them. The salesman was not pushy & didn't feel like a used car salesman. He clearly recognised I'd done my homework on both the car and pricing, and didn't try and mess me about at all. I've had the known issue with the wing mirrors not folding back properly since having the car, and they had it in and replaced them (under the warranty) with no quibbles (cleaning the car inside and out prior to me picking it up). I've really appreciated the little touches, like the flowers given when I picked the car up after purchase, plus the always friendly welcome, plus the added bonuses of being able to work in the dealership whilst the car was repaired (I was even offered an office), plus the car washing on Saturday mornings, plus the peronal letter received a couple of weeks after I'd purchased the vehicle. This feels like a dealership who really value your custom and want to maintain an excellent relationship with you. This is significantly superior to the experience I had a different Mazda dealership I purchased my last car from in Manchester. Bravo Mitchell Mazda! Word has been passed to friends and colleagues, some of whom will certainly now be considering you for their next vehicle purchase based on my experience.

"Buying a Mazda 2"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Yesterday my second Mazda purchase from Mitchell’s. a few weeks I saw my new car decided to buy it. From that moment every thing was like ‘a walk in the park’. From the moment we started the test drive to signing for the car it was a breeze. Yesterday my car was delivered to my house by Wayne. I had recently surgery and was not able to collect it. Everything was perfect and he brought me a beautiful bouquet to cheer me up. I know Mitchell’s are exceptional but this was above and beyond... Thank you Mitchell’s and most of all thank you Wayne

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"Fantastic service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant service from Lexus Chester, car collected, serviced and returned clean on time ! Thank you

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"Best car purchase experience ever!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Buying a car can be a daunting experience but we had such a pleasant experience at Mitchell Skoda. Such a happy atmosphere and the staff could not have been more helpful, especially Neil and the lovely Lynsey, who saw us through from a short list, to an inspection to a test drive. In a couple of hours we'd made a decision and couldn't be happier. Very professional, high standards, excellent customer service. Would recommend to anyone.

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Dealership Information

Mitchell Group are a new and used car dealership based in Chester. They are an approved seller of new and approved used Skoda, Mazda and Lexus cars. A wide variety of other used cars are available in a wide range of makes and models along with all of the usual large dealer services on offer such as part exchange and finance. After sales services include specialised parts, accesories and servicing. 

Car Dealer Reviews would love to hear from any previous customers of Mitchell Group, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
13 reviews4.7 out of 5 stars — Rated Excellent
Excellent
12
Very Good
0
Average
0
Poor
1
Terrible
0

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  • Contact Information

    Address

    Mitchell Group
    Cheshire Oaks Stanney Mill Lane
    Chester
    Cheshire West and Chester
    CH2 4RG

    Get in touch

    0151 346 5555
    http://www.mitchellgroup.co.uk

    Opening times

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    Dealership Statistics

    84%
    Would recommend this dealer to family and friends
    7%
    Percent of reviews responded to by this dealer

    Additional Information About Mitchell Group

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