From the moment we went to see about changing one of our cars, to buying one. We were treated to the five star service, which is a rare thing to find these days. John Kent a top guy and was helpful all the way through even helping me to fill in paperwork for me to attach my private plate. Could not fault the service, will definitely use in the future for any more purchases of vehicles.

Bought our car from them, So many faults, don't want to know you once you have bought your car. Taken back but not fixed...

Pre ordered a brand new dacia sandero stepway from Mitchell’s Lowestoft they wanted a £500 deposit which i left on it, my job circumstances had changed & therefore could not afford this car at present this time , i phoned & emailed to let them know this hoping in the circumstances they would refund me my deposit, very disappointed with them when they said they will only refund me £250 , i just feel i need to write this review to pre-warn buyers in advance of there practices !

VERY POOR SERVICE WOULDN'T RECOMMEND THEM TO MY WORST EMEMY GREAT AT SELLING BUT ONCE YOU HAVE PROBLEM THEY DONT WANT TO KNOW

Wouldnt go here if it was the last dealership left in lowestoft very over priced the staff dont seemn happy to be there, they look down at people who may not be comfortable spending money on extras they made me feel very uncomfortable would not reccomend

Shocking service with typical sales gimmick, Happy to sell you the products, but have no care when they are faulty. My poor elderly Mum, has now been without a car for 3 weeks! With no sign of any help or compensation. After she called me up in tears, I got in contact myself, I spoke to the supervisor Andrew who was as useful as a chocolate fireguard! This issue still hasn't been resolved and its coming up to a month now. The Car is now costing hundreds and thousands to fix because of this woeful company. My advice... STAY CLEAR

beware of them great at selling you stuff but when it goes wrong they will avoid you and want you to spend money even tho its there fault worse business iv ever dealt with BEWARE

Recent service on my under warranty Dacia Stepway at Mitchells, Lowestoft, Car actually felt like it had been serviced, could feel immediately that the brake fluid had been topped up etc. Best of all they cured an annoying non engine rattle from under the bonnet when they road tested the car as requested. Top mechanics and helpful friendly staff. They have been helpful in the past when I have been in with small queries nothing too much trouble.