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9 reviews from our car dealer reviews community
Leave a review for Capitol Skoda Newport
Leave a review

9 reviews from our car dealer reviews community

Leave a review for Capitol Skoda Newport
Leave a review
"Nobody could be bothered!!!"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When to look at a Skoda today at Newport. Myself and my wife started to look at two of the cars on display where three sales persons were talking to each other at the rear of one of them, no one even acknowledged us. We went into the Seat dealership (attached) . We then went back to the Skoda, to have another look. (The sales people moved onto their desk to continue the conversation) I then stood at the unmanned information desk to find some info. The three sales persons (Which were all sat to my left) carried on their conversation. Stood for a few minutes NO acknowlegment again. So I left.

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"Picked up our 3rd Karoq from this dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So pleased with our buyer experience for our 3rd car from this dealership. Again fantastic service 10/10 , we were kept fully informed throughout the process and despite lots of negative reports around about buying new cars and getting them in a timely manner this car arrived earlier than expected . A huge shout out to Holly who has been amazing throughout the whole process in keeping us fully informed. She even came in from a day off to hand over the car to us today . Would be happy to recommend these guys to anyone .

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"Skoda Enyaq"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Lewis at Capitol Skoda was a pleasure to deal with. This was a online purchase and couldn’t be smoother. Kept informed of everything and he was always available to assist via email and phone. Finally met him when he delivered the car. Lovely personal touch and a warm and friendly person Definitely trustworthy, dedicated and knowledgeable. You’re in good hand with Lewis. He rushed through the process as we were without a car and went above and beyond.to meet our time requirements.

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"Great service, product and staff. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic service from Seat and Lewis in particular. Highly recommend for his service, communication, product and assistant purchasing our 4th car from this dealership and first electric vehicle. Thank you again Lewis.

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"Excellent service and professionalism"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was very fortunate to have been taken care of by the very professional Mr Richard Hilner. From the very beginning he made my choice of buying a car a very easy one to make. Richard was very warm and caring and was very patient explaining everything to me from choices to finance and everything in between. He was very knowledgeable and reassuring at all stages and always checked for understanding. I also received a video from him of my car which I thought was a lovely personal touch. Amazing service. Thankyou Capital Skoda and thankyou Richard. From a very satisfied customer! Ann-Marie Maloney

"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my new car from there this weekend, they couldn't have been any more helpful, stayed in touch over email and answered any questions I had

"Excellent service, would recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Richard ( Milner ) the salesman was very helpful and new his products. Took so much time explaining everything from finances to instructions on how to use the car ! Nothing was too much trouble and we found the experience very valuable and felt we could always go back to him with any questions. Would recommend this company to anyone looking for excellent service and knowledge of the car selling industry. Superb service all round from Capitol Skoda Newport.

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"After sales service is non existant"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Skoda from Capitol Skoda in March this year. Buying the car wasn't too difficult but upon picking it up, things that were meant to hve been done either weren't or I had to do myself. Nothing major about this, but wasn't a good start. The car itself I can't fault, a good runner so far and very happy with it, however I've had a couple of queries I needed to query/ask them and I never got a callback and sent a couple of requests through the website to hear nothing. The communication after a sale is shocking so I;m going to see if I have better luck with the Chippenham branch. Customer Service is greatly lacking in Newport and zero communication from them has left me angry to try and get a couple of minor issues answered. Wouldn't use them again.

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"Superb Service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a used Skoda Superb last week from Mon Motors Capitol Skoda. Thomas Beale, the sales executive was absolutely fantastic and really helpful. What a credit to the organisation. Would definitely use this dealership again.

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Dealership Information

Capitol Skoda Newport is an Franchise dealership that is based in Newport. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
9 reviews4.5 out of 5 stars — Rated Excellent
Excellent
7
Very Good
0
Average
2
Poor
0
Terrible
0

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  • Contact Information

    Address

    Capitol Skoda Newport
    Leeway Industrial Estate 23 Lee Way
    Newport
    Newport
    NP19 4SL

    Get in touch

    01633 636463
    https://www.monmotors.com/skoda/locations/1388/capitol-skoda/

    Opening times

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    Dealership Statistics

    77%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Capitol Skoda Newport

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