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139 reviews from our car dealer reviews community
Leave a review for Mototom Cars
Leave a review

139 reviews from our car dealer reviews community

Leave a review for Mototom Cars
Leave a review
"COULDN'T BE HAPPIER"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service from Dave at Moto Tom. Turned up on the Sunday to find the car was better than described in the ad. Took it out for a test drive with a big grin on my face and by Wednesday had it parked on my drive, Will certainly be revisiting when it's time to change the better halves car !

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+3 Found this review helpful
"makes buying a pleasure not an ordeal"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Arrived at Moto Tom a little jaded after a 2 hour drive, but immediately countered by the relaxed, unpressured atmosphere. David could not have been more helpful, and provided honest, straightforward advice that gave us the confidence we were looking for. After servicing, the car was delivered to us in Suffolk a week later, looking even smarter than we remembered. Great service: friendly, professional and sound practical advice. A pleasure...thanks. Drs B and L Lowden

"Great friendly service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dave couldn't have been more helpful, friendly and professional if he tried. He explained everything and helped us sort all paperwork and bits that were needed before we left. We have now had the car just over 2 months and love it to bits. Will definitely be returning when its time for a new motor. Thanks for all your help Moto Tom.

"Just What I Was Looking For"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was looking at every dealer and website for a Nissan Juke 2013 plate for the right price for quite some time and I happen to come across these guys, Mototom. Gave them a call to see if their Nissan Juke was still available for a test drive for the next day and to my surprise it was. Went along the next day with my daughter and met Dave who was very helpful. He let us look around the car in our own time without any interruptions and let us take it out for a test drive, (just my daughter and I). Very impressed with the car and price, told Dave that I would need to part finance the car and he gave me details of a company that they have used before. I purchased the car on the 1st April and I'm still very happy with it. The only thing that I'm disappointed with is with the garage that they use. The Nissan came with 12 months MOT with no advisories but when I took it to my garage that I have been using for a very long time informed me that the tyres and back breaks needed doing and this should of been noted on the MOT certificate. Would definitely use them again but next time I'll be checking the tyres.

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+3 Found this review helpful
"Extremely helful service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This has been one of the best dealers which i have dealt with for buying a used car. I had requested some work to be done on the car (alloys refurbished and parking sensors fitted), the salesman at Moto Tom, David, was very helpful in carrying out this work for me and kept me well informed on the progress of the work. I found that there was a problem with the boot of the car when i went for a viewing, however I put down a deposit as David promised that it would be fixed for my collection date, he kept his word and the car was all ready with the optional extras fitted too. I thoroughly recommend this dealer and i will definitely look to use them again in the future. Joe.

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"Extremely helpful & would recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We recently purchased a used vehicle from David at Moto Tom, and have been extremely impressed with his service to date. He gave us plenty of time to look at the vehicle before we made our decision, and was not pushy at any stage which we really appreciated. The purchase process was quick and hassle free, and the car was valeted and prepared for us to pick up when promised. A very minor fault with the fan system was rectified quickly and at no cost to ourselves, which we were extremely pleased about. We would certainly recommend David and MotoTom given our experience.

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+3 Found this review helpful
"Very decent traders"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would like to start this comment with an apology to guys at MotoTom. The thing is, after I bought a car from them some problems came up. It all happened (or I discovered it) just weeks after having bought the car. So, I became very emotional and blamed them for all of it. The thing is, I was so upset that I forgot that they have said from the very beginning to turn to them in case there are any problems. And there were. After eventually contacting them we arranged a check up and replacement of some parts. Some things were covered by the warranty, some at very good discount, for those faults officially were not their responsibility in front of the law. They still were willing to cooperate and cover some of the costs of fixing it. Altogether I can admit that they treat their good name in very high regard and seem to be genuinely decent people in general. So, I am happy to recommend their service and attitude towards customers. They even seem to be ready to suffer some loss if they have to put things right. Of course, nobody should assume that this is a call to start to bully them into all possible repairs and costs etc. We have to keep in mind that those are used cars and there may be some problems. We are talking here about severe problems, which also can not always be so easily detectable. So, the long and the short of all this is – I like those guys at MotoTom and believe they are genuine and decent traders and i would recommend them to others.

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+4 Found this review helpful
"Great service and high quality cars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We pulled up into the yard at Moto Tom not knowing what to expect, immediately we were welcomed by Tom and were led straight to the car we were interested in, in didn't disappoint - a great car for a great price just as advertised on auto trader. The sales manager quickly, efficiently and friendly led us through the relevant buying procedures and within half an hour the car was mine. They even offered me hospitality to undergo the long insurance calls (which I didn't take up as I wanted to sit in the new car). Overall a great friendly place which deserves a lot of credit and even better cars to go with it.

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+4 Found this review helpful
"No HPI certificate"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After asking for hundred times...still did not get an HPI

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+28 Found this review helpful

David from Mototom Cars in response to No HPI certificate

Dear Sir/Madam, My Name is David and I am the sales manager for Mototom and I am completely unaware of your requests for an HPI certificate. Please contact me on my direct telephone number 07729307349 or email me at mototomcars@gmail.com with your vehicle details and I will provide with your requested HPI within 24 hours. I look forward to hearing from you. Kind regards David

Sri D in response to No HPI certificate

Had the same experience a two years back. Misers.

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"Honest seller + fair price"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I saw my future 1995 MX5 NA 1.8iS on Autotrader. It ticked all the boxes of what I was looking for and the price was very reasonable. Over the 'phone the sales guy was pleasant & helpful, gave me an honest description "warts and all", answered all my questions and sent me additional photos and MOT reports as requested. As I was over 1000km away (I'm British but live in France) I was a bit worried about buying "over the phone" but paid a deposit to secure the car and 10 days later my cousin picked it up and took it back to his place in Kent. No worries! After a thorough examination it passed its MOT it with flying colours! A fortnight ago I drove it 839km home to France without a hitch. Overall the car is in great shape for its age and is exactly as Dave the sales guy told me. I've had no nasty surprises and nothing was "hidden" or "glossed over" by the salesman. I've done another 1000km since I got back. Overall I'm very pleased with my budget roadster. Many thanks to Dave and MotoTom.

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+4 Found this review helpful
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Dealership Information

Welcome to Moto Tom

Quality Used Cars & A Professional Service

Welcome to Moto Tom, unbeatable deals on used cars in Hemel Hempstead, Hertfordshire.

For fantastic offers and great choice, Moto Tom is your number one second hand car dealer. Based in Hemel Hempstead, Moto Tom pride themselves on offering a fantastic range of cars to suit every need. Don't delay visit us, and get the best prices on quality used cars in Hemel Hempstead.

We work closely with a number of finance specialists to offer affordable terms that are able to tailor great rate finance package that are perfect for your budget.

Feel free to give us a call today on 07729 307349 and we will be more than happy to help you find your perfect car with us.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
139 reviews4.2 out of 5 stars — Rated Very Good
Excellent
106
Very Good
3
Average
3
Poor
6
Terrible
21

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  • Contact Information

    Address

    Mototom Cars
    Unit 7 Shafford Knoll Farm
    Lower Road
    Hemel Hempstead
    Hertfordshire
    HP3 8RT

    Get in touch

    07827870467
    http://www.mototom.co.uk/

    Opening times
    Mon 09:00 - 17.:30
    Tue 09:00 - 17.:30
    Wed 09:00 - 17.:30
    Thu 09:00 - 17.:30
    Fri 09:00 - 17.:30
    Sat 09:00 - 17.:30
    Sun 10:00 - 16:00

    Dealership Statistics

    76%
    Would recommend this dealer to family and friends
    10%
    Percent of reviews responded to by this dealer

    Additional Information About Mototom Cars

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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