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139 reviews from our car dealer reviews community
Leave a review for Mototom Cars
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139 reviews from our car dealer reviews community

Leave a review for Mototom Cars
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"Very unhappy "
2.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I brought a landrover Discovery 4 and also purchased their warranty, It will cover everything the man said, he showed me. The turbos just failed, its taken me a month to get them replaced and the warranty won't pay out as its wear and tear. Everything on a used car is covered by that term. Miss-sold it the term I use for that. And 6k down

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+12 Found this review helpful
"Absolute criminal outfit "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from them a couple of months ago and I have had nothing but issues with it. I've taken it back to see Chris who just fobs me off, says he will fix it but it keeps coming back with the same issue. The vehicle has severe rust underneath that has just been painted over, it should hace ruat on a car 3 years old. This the worst experience I have had buying a car in my life. They are happy to take your money but couldn't care less after you drive away. If you are reading this stay away and go to a proper dealership. I am currently seeking legal advise to see where I stand. STAY AWAY!!

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+14 Found this review helpful

Chris from Mototom Cars in response to Absolute criminal outfit

Hi Please could you contact us directly on email or phone, as we don’t know about this issue nor do we have outstanding problems we haven’t dealt with? Rust on a 3 year old vehicle please contact us to confirm reg and your details as we can’t locate this problem. Regards Mototom team.

"Very Honest Dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The staff there were very honest and made me feel welcome and made the experience very straight forward. Once again thank you very much and would definitely recommend to other customers.

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+1 Found this review helpful
"The car dealers you want! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently I bought a Audi from MotoTom and it was a joyful experience. Car was valeted upon arrival and smelt brand new despite age. Salesman was really helpful and went beyond our expectations, he talked us over service history and what's been done to the car to make it look like brand new motor for new owners. Couldn't recommend them enough, they are top blokes with a lot of experience in the car industry. Thanks again and I hope to buy my next car with MotoTom ☆☆☆☆☆

"Ford Tipper"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the first phone call to picking up my new tipper these guys helped all the way. Patient too. Great company and staff When I collected the van this was straight forward and made easy. Can’t compliment them enough a trusted dealer ! Thank you Jamie JM Landscape

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" Not a great experience "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got a car from mototom last year had it 2 wks then problems started ...a big problem with the engine they took the car back sorted it then found a few other bits .Sent me to one of there garages which I wasn't happy about at all put glue on my car ! Then i wanted a copy of receipt as the job they got done was expensive so wanted for my history ...... 4 mths later lots of phone calls! and just phobed me off everything .wouldn't buy a car there again even though they sorted problem then just a nitemare afterwards and wouldn't trust them .

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+20 Found this review helpful
"Great dealer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my car year ago and I am still pleased with it.Great guys that helped.me with everything I needed. Great customer service.Highly recommended.

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+0 Found this review helpful
"Brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Amazing service, felt relaxed and calm and all obstacles covered and explained. Will be back in the future when I need more vehicles

"Great service , great experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This was the second car I’ve purchased from Mototomcars and so pleased with it and will always recommend this garge to anyone,

"Warranty "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Only time I believe a warranty has done what it claims to do, plus the mototom team helped with this stressful time.

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Dealership Information

Welcome to Moto Tom

Quality Used Cars & A Professional Service

Welcome to Moto Tom, unbeatable deals on used cars in Hemel Hempstead, Hertfordshire.

For fantastic offers and great choice, Moto Tom is your number one second hand car dealer. Based in Hemel Hempstead, Moto Tom pride themselves on offering a fantastic range of cars to suit every need. Don't delay visit us, and get the best prices on quality used cars in Hemel Hempstead.

We work closely with a number of finance specialists to offer affordable terms that are able to tailor great rate finance package that are perfect for your budget.

Feel free to give us a call today on 07729 307349 and we will be more than happy to help you find your perfect car with us.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
139 reviews4.2 out of 5 stars — Rated Very Good
Excellent
106
Very Good
3
Average
3
Poor
6
Terrible
21

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  • Contact Information

    Address

    Mototom Cars
    Unit 7 Shafford Knoll Farm
    Lower Road
    Hemel Hempstead
    Hertfordshire
    HP3 8RT

    Get in touch

    07827870467
    http://www.mototom.co.uk/

    Opening times
    Mon 09:00 - 17.:30
    Tue 09:00 - 17.:30
    Wed 09:00 - 17.:30
    Thu 09:00 - 17.:30
    Fri 09:00 - 17.:30
    Sat 09:00 - 17.:30
    Sun 10:00 - 16:00

    Dealership Statistics

    76%
    Would recommend this dealer to family and friends
    10%
    Percent of reviews responded to by this dealer

    Additional Information About Mototom Cars

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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