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6 reviews from our car dealer reviews community
Leave a review for Motor City Birmingham Ltd
Leave a review

6 reviews from our car dealer reviews community

Leave a review for Motor City Birmingham Ltd
Leave a review
"Terrible experience"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid Motor City. Had an extremely disastrous experience with a vehicle that we have purchased December last. Without going into detail, do yourselves a favour and do not buy vehicles at motor city Birmingham. We have lived a nightmare from December up to May when Motor City Birmingham took the car back, for much less than we have bought it. An entirely waste of money. Unprofessional, disrespectful, a place to avoid.

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+0 Found this review helpful
"!!!!!!!!AVOID!!!!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

AVOID this company at all costs! I bought a renault clio and the day after the engine light came on. Motor city Birmingham told me yo take it for repairs and they'd pay! They refused payment once work was carried out! They have me a warranty card, I phoned the company they had no record of the business or car I bought! They're were 18 different faults with my car! They don't HPI check the cars as mine was also a recall I found out a week after I bought it! They dont even clean the cars out! When i received mine it was full of prescription meds all over the car (I have 2 young kids glad I checked before) and someone else's belongings in the boot (it was rammed full of clothes, toys etc) Don't believe anything they tell you! I have all the calls recorded for evidence in the near future.

"Great service, nice guys to do business "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service from Motor City Birmingham, prompt, polite very happy.

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+0 Found this review helpful
"Very bad experience"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bad service from Motor City Birmingham. I bought a Mercedes A class (CE13 LZf - currently listed again) from them, worse decision but lucky 14 day cool off allowed me to reverse my deal. I was told no service was needed but waiting on paperwork to prove it. Car wasn’t even clean on collection plus on redlight. When driving home the car home on collecting the gearbox went, service light 2400 overdue. I gave them 7 days to rectify to which it wasn’t and I wasn’t contacted, I had to chase and check up daily for updates. Plus no mileage history, I don’t know why I trusted this garage in the 1st place but I would stay well clear. Wouldn’t want someone to experience the ballache of a situation I have. Finally I have had the fund returned and can say I would never recommend the garage.. always read reviews! Also avoid that specific a class too!

"Professional And Honest"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I received a very professional service from the team at Motor City Birmingham Limited and throughout my experience they showed the utmost due care and attention. Everyone was so polite and courteous, and they all made sure that I was very happy with the purchase of my new vehicle. I feel confident in recommending their services to other work colleagues, family and friends as I know no one will be disappointed in Motor City Birmingham Limited's service and experience.

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+4 Found this review helpful
"Trustworthy dealership. No issues at all"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The people at Motor City Birmingham know exactly how to offer great customer service both before my purchase and the after sales support. Faultless and professional in all they do. This outfit should be a model for all car dealerships. Well done all. Very satisfied customer!

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Dealership Information

Motor City Birmingham Ltd is an Independent dealership that is based in Birmingham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
6 reviews3 out of 5 stars — Rated Average
Excellent
3
Very Good
0
Average
0
Poor
0
Terrible
3

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  • Contact Information

    Address

    Motor City Birmingham Ltd
    Oxford Street
    Birmingham
    West Midlands
    B5 5NF

    Get in touch

    01216162538
    https://www.motorcitybirminghamltd.co.uk/

    Opening times

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    Dealership Statistics

    33%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Motor City Birmingham Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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