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80 reviews from our car dealer reviews community
Leave a review for Motorhub Keighley
Leave a review

80 reviews from our car dealer reviews community

Leave a review for Motorhub Keighley
Leave a review
"Worst. Company. Ever"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Worst company ever. Do not buy anything from them. We had been searching for a car for a long time and found one we liked the look of at Motorhub. When we got there they showed us the car which looked ok aesthetically. The whole purchase process was very quick, they didn’t take any ID (or even see a drivers license for the test drive), they asked for bank transfer (we now assume that’s so we couldn’t attempt to claim anything back through the bank when the car broke down 8 weeks later costing £2000) and all bank transfers go to a completely different company set up as a “car hire company” but looking on google maps is just an office block miles away - make of that what you will! We left the show room with the car and immediately had an issue, which unfortunately was just the first of many. In the year we have had the car, it has visited the garage to be fixed 11 times and cost us £6000 in repairs. I fully believe the majority of these issues the garage were 100% aware of. Companies house is an interesting read for Motorhub, especially if you’ve visited their showroom and seen how many high priced cars they have for sale. Avoid at all costs. I wish we’d looked into Motorhub before purchasing.

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"Absolutely disgraceful "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Stay clear of these shite hawks.we attempted to return a discovery sport today after we e mailed and posted right to reject letter and an independent report from a garage explaining the driveshaft needed replacing. Staff were rude and obnoxious and said they would not accept car back. If we left it , which was our intention they would leave it on street with keys in. We rang police for advice and they said they don’t get involved in civil disputes. Garage rang police and they turned up in 5 minutes, probably played the race card they are an absolute joke but I will get my money back from this shower.

"Scammers, Avoid them please"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very Poor after sale service, bought a car which had duplicate key and it stopped working after 2 days.

"Motor hub visit"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently went to motor hub in Keighly and the service was outstanding. Although I couldn’t find the car I needed the staff in charge showed me excellent customer service which was very helpful! Will defiantly come back In the near future In sha Allah !

"very poor service, sold me a broken car"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

bought a car for £11000, life savings, took a test drive, car seemed ok, got on to motorway on way home, got to 70 mph the car started shaking, contacted motor hub, was told i had to wait 28 days before warranty would come into effect, contacted trading standards so now found motor hub sell poor quality vehicles, really not happy.

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"Awful, unsafe, unchecked & unroadworthy "
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DO NOT BUY A CAR FROM MOTORHUB!! I bought a Land Rover Discovery Sport, within 2 weeks it was leaking oil and needed a power tranmission box replacement, within 2 months it needed a full drive shaft replacement, at 5 months it needs a steering rack replacement and over £6000 of repairs. These guys dont care once they sold it they will ignore emails and calls until you threaten legal action then will bring it to a dodgy garage to "repair", following their power transmission repair, I took it to a local garage who described it as the worst repair they had seen.....They refused to honor my legal right to return the vehicle.... Dont be fooled by the expensive cars on the ground floor, these cowboys are at best incompetent and at worst fraudulent. Buyer beware, the cars are cheap because they are not checked

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"Worst car sales in uk the k"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

ent to view bmw had a grinding noise so motorhub agreed to have it sorted I agreed to come straight back up for it once fixed they agreed to this with me that I was to go back for it once problem was sorted and once log book was there as for some strange reason they had no paperwork for it got all screenshots .. had message this morning to say he’s sold the car very sly of them to do this .. just be warey of the place I was worried about the bad reviews they have but thought can’t be all bad .. but now I understand how shady they actually are .. check this place out before buying from them as they have been fined over 50k by trading and standards in 2019 and have a really bad reputation will be leaving more reviews shortly with photos of messages.. left deposit of £500 and they won’t give it me back .. there get there karma 100%

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"So unprofessional it's comical"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Rang up to check it was ok to view a car they said yes fine. 2 and half hour drive from Birmingham. When I got there at 130pm they said it's gone for an MOT in Birmingham??? They said you can wait if you want it will be back at 5pm. Went back in over 3 hours later they said sorry we couldn't fit it in for the MOT but you can buy it without and we will give you £50 quid off. I dread to think what it failed on.

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"Rotten to the core vehicle "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Terrible experience, worst ever. Do not purchase from this seller as they will probably sell you a vehicle with faults. Purchased an evoque in Jan 24, when collected it had an blue fault. I was informed that the fault would clear when driven back home, this was 300 miles away. The fault did not clear and I had to visit a local reputable garage several times to pay out of my own pocket to fault find and repair. The warranty is useless, not worth the paper it’s written on. 2 months later the ad blue fault was cleared, as it took time to get the parts to repair the fault and then the engine failed 3 days later. Reseller said it was my fault as I neglected to car, which was total nonsense. The timing chain slipped and damaged the engine. To this day I’m still trying to get the adblue fault cleared, zero support from Motorhub. The car is rotten to the core just like the seller Do your research before purchasing, you will see there is a trend with many negative reviews of unhappy customers, Avoid at all costs, spend more money and buy from a reputable dealer, not these total sharks. If I could leave -1000 stars review I would

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"Fast service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good guys, the team helped me find a nice BMW X5 and offered a fair price for my part exchange. it took around 1 hour to check the car over, complete all the paperwork and drive away, very efficient service.

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Dealership Information

Motorhub Keighley is an Independent dealership that is based in Keighley. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
80 reviews2.8 out of 5 stars — Rated Average
Excellent
35
Very Good
0
Average
0
Poor
8
Terrible
37

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  • Contact Information

    Address

    Motorhub Keighley
    Dameside
    Keighley
    West Yorkshire
    BD21 1QD

    Get in touch

    01535 435819
    http://www.motor-hub.co.uk/

    Opening times

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    Dealership Statistics

    42%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Motorhub Keighley

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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