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25 reviews from our car dealer reviews community
Leave a review for Motor Match Chester
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25 reviews from our car dealer reviews community

Leave a review for Motor Match Chester
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"A friendly and no pressure approach "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As someone who hadn’t purchased a car in over 14 years, I was a bit apprehensive. However, Shane’s approach put me at ease right away. Before my Mercedes, I owned a trusty Ford, but it was showing signs of age. Recalls and lackluster service from Ford had me considering a change. Shane, with his friendly and no-pressure approach, made the entire transaction smooth. He patiently answered all my questions, ensuring I understood every detail. It was refreshing to deal with someone who genuinely cared about my needs rather than pushing for a sale. To express my gratitude, I purchased a bottle of wine and a few beers for Shane. Next time we’re in the area, we’ll be sure to drop by and personally thank him.

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Sharon from Motor Match Chester in response to A friendly and no pressure approach

Good morning Wayne, Thank you for your 5 Star Review. Thank you kindly for your lovely comments we are delighted to hear that your are so happy with your customer journey. It can be a bit overwhelming buying a car. We are pleased it went smoothly and straight forward. May we take this opportunity of thanking you for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Worthy of five stars ⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have nothing but good things to tell you about Motor Match. The sales person that looked after me during the purchase of my Toyota Avensis was brilliant, he made me feel welcome and nothing was too much trouble for him. He really did go the extra distance to make sure it was a hassle free service for me which is certainly worth the five-star rating I have given him and Motor Match.

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Sharon from Motor Match Chester in response to Worthy of five stars ⭐

Good morning Mr D , Thank you for your 5 star review. We are delighted to read you had an amazing customer journey with the Team at Motor Match Chester and you're super happy with your Toyota Avensis. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon -Swansway Motor Group

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"Faultless "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The service from Max at Motor Match in Chester was faultless; from start to finish, Max did everything that he could to make sure that the transaction went smoothly and was stress-free for me. He did not come across as pushy at any time or try to sell me anything that I did not want. I love my new Toyota; it is nice to drive and performs and handles extremely well. I would highly recommend this dealership to anyone looking to purchase their next car, and I would definitely shop with them again. 

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Sharon from Motor Match Chester in response to Faultless

Good Morning Piotr, Thank you for your 5 star review. We are delighted to read you had an amazing customer journey with Max and you're super happy with your Toyota. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon -Swansway Motor Group

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"No stress, no fuss "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently had the pleasure of purchasing a VW Tiguan from Motor Match, and let me tell you, it was an absolute breeze. From start to finish, everything felt just right. Max, the young guy who assisted me, was a breath of fresh air. He didn’t bombard me with sales pitches or pressure me into making a decision. Instead, he was down-to-earth, approachable, and genuinely interested in ensuring I had a positive experience. No pushy tactics here—just good old-fashioned customer service. The test drive sealed the deal. Max handed me the keys, and we hit the road. The Tiguan glided smoothly, hugging the curves like a seasoned dancer. As the wind tousled my hair, I knew I was in for something special. The engine purred, and I felt an instant connection with the car. And the best part? Max didn’t rush me. We took our time discussing features, specs, and even sharing a few laughs. It felt more like catching up with a friend than a typical car-buying experience. No stress, no fuss—just two people enjoying a ride together. So, here’s my verdict: 5 out of 5 stars for Motor Match and Max. If you’re in the market for a new set of wheels, give them a visit. And don’t forget to ask for Max—he’ll make sure your journey is as smooth as that Tiguan on the open road.

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Sharon from Motor Match Chester in response to No stress, no fuss

Good morning Dylan, Thank you for your review. Your comments for Max have been cascaded to him and we are delighted to receive your feedback. We are thrilled you are enjoying the drive experience of the VW Tiguan. Your detailed customer experience at Motor Match Chester will assist others who are considering using our dealership. We look forward to welcoming you back to the dealership in the future. Sharon - Swansway Motor Group

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"Nothing short of exceptional "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the moment I set foot in Motor Match Chester, I knew I was in for a treat. The star of my experience was undoubtedly Jabe, whose brilliance shone through every interaction. His dedication and professionalism were unparalleled, making the purchase of my new Mini Convertible an absolute joy. The car itself is a dream come true. Every drive is a testament to the quality and care that went into its creation. It’s not just a vehicle; it’s a companion that adds a touch of luxury to my everyday life. But what truly sets Motor Match Chester apart is their commitment to their customers. When Jabe learned that my parents were also in search of a convertible, he didn’t just take note; he promised to reach out personally if he found the perfect match. This level of personalized service is rare and speaks volumes about their customer-centric approach. In conclusion, my experience with Motor Match Chester was nothing short of exceptional. I couldn’t have asked for a better guide than Jabe during this journey. I wholeheartedly give them a well-deserved 5 out of 5 stars and eagerly look forward to my parents’ equally enjoyable experience.

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Sharon from Motor Match Chester in response to Nothing short of exceptional

Good morning Tara, Thank you for your review. Your comments for Jabe have been cascaded to him and we are delighted to receive your feedback. The Mini Convertible is a fabulous vehicle . Your detailed customer experience at Motor Match Chester will assist others who are considering using our dealership. Thank you for your business and we hope to find the perfect car for your parents. We look forward to welcoming you back to the dealership in the future. Sharon - Swansway Motor Group

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Dealership Information

Motor Match Chester is part of the family owned and run Swansway Group and provides outstanding levels of service when you purchase one of our quality used vehicles. Every one of our vehicles sold from our Motor Match dealerships comes with the Motor Match Promise, giving you peace of mind that we're always here to help. Our promise includes the knowledge that the majority of our stock has been sourced from the franchise centres within the Group as well as the ability to reserve a vehicle at motormatch.com for just £49. We also offer flexible finance options, extended warranties, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next, used vehicle.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
25 reviews4.8 out of 5 stars — Rated Excellent
Excellent
20
Very Good
5
Average
0
Poor
0
Terrible
0

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    Contact Information

    Address

    Motor Match Chester
    Bumpers Lane
    Chester
    Cheshire West and Chester
    CH1 4LT

    Get in touch

    01244 883051
    https://www.motormatch.com/contact/chester/

    Opening times
    Mon 08.30 - 19.00
    Tue 08.30 - 19.00
    Wed 08.30 - 19.00
    Thu 08.30 - 19.00
    Fri 08.30 - 19.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    100%
    Would recommend this dealer to family and friends
    100%
    Percent of reviews responded to by this dealer

    Additional Information About Motor Match Chester

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Motor Match Chester
    VAT Number: 823 8072 33


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