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From our very first interaction, Gareth displayed an amazing level of professionalism and dedication. He consistently got back to me when he said he would, which truly set him apart. Gareth's attention to detail and commitment to customer satisfaction were evident at every step of the journey. He took the time to understand my needs and preferences, providing thoughtful recommendations and valuable insights. His communication skills are top-notch; whether it was answering my questions, providing updates, or simply checking in, Gareth ensured I was always informed and comfortable. What impressed me the most was Gareth's genuine willingness to go the extra mile. He not only met but exceeded my expectations, making sure that every aspect of the purchase was handled efficiently and effectively. His reliability and punctuality were greatly appreciated, as they gave me confidence and peace of mind. I am absolutely delighted with my new car and the first-class service I received from Gareth. His dedication, expertise, and friendliness made this one of the best car-buying experiences I've ever had.
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Sharon from Motor Match Crewe in response to First class service
Good Afternoon Laura, Thank you for your recent amazing review. We are thrilled to hear that your customer journey with Gareth was a positive experience and that you were guided through the journey smoothly. We will cascade your kind words to him as we know he will be thrilled with this feedback. May we take this opportunity to thank you for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
The experience at Motor Match in Crewe was fantastic—no pressure selling, just left to my own devices. The service was great, and I felt completely at ease. I would happily buy from this company again when I need to upgrade my car.
Reviewer has confirmed their email address
Sharon from Motor Match Crewe in response to No pressure selling
Good Afternoon Thomas, Thank you for your 5-star review. Your comments are gratefully received and we are delighted that the team let you deal with the purchase at your own pace and made the process easy for you. Thank you once again for your custom and we look forward to welcoming you back for your upgrade. Sharon - Swansway Motor Group.
Sharon from Motor Match Crewe in response to Nothing was too much trouble
Good Afternoon Gareth, Thank you for your 5-star review. Your comments are gratefully received. We trust you are enjoying your new car. Sharon - Swansway Motor Group
The staff at Motor Match Crew were very friendly and helpful. Mostly they seemed genuine and trustworthy. I am very happy with the car I bought from them, it's everything I hoped it would be and more.
Reviewer has confirmed their email address
Sharon from Motor Match Crewe in response to Genuine and trustworthy
Good morning Benjamin, Thank you for your 5-star review. Your comments are gratefully received that you found the team at Motor Match Crewe genuine and trustworthy. Thank you so much for your custom. Sharon - Swansway Motor Group
Everything was explained to me in detail by Gareth. Even though I traveled from Southampton to Crewe, the trip was definitely worth it. Gareth kept me in the loop the whole time, making the process smooth and enjoyable. I will definitely recommend this dealership to family and friends, and I would not hesitate to shop here again in the future.
Reviewer has confirmed their email address
Sharon from Motor Match Crewe in response to The long trip was worth it
Good Morning Roland, Thank you for your recent review. We are thrilled to hear that your long journey was worth it and that Gareth took great care of you taking the time to explain everything thoroughly to avoid any confusion. May we take this opportunity to thank you again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
I recently purchased a Citroen, and I couldn't be happier with my decision. The car has proven to be incredibly economical, which pleasantly surprised me. Katie, the sales agent who assisted me, was friendly, professional, and most importantly, not at all pushy. Katie ensured that everything was covered, leaving me with no concerns as she handled all the paperwork effortlessly. What stood out to me was her thoughtful approach—she encouraged me to take my time inspecting the car and only return to her if I was completely satisfied. Any requests or adjustments I needed were promptly addressed by Katie.
Reviewer has confirmed their email address
Sharon from Motor Match Crewe in response to Economical purchase
Good Morning Michelle, Thank you for your 5-star review. We are delighted to hear that you are thrilled with your Citroen and that the customer service you received was first class from Katie at Motor Match Crewe. Thank you again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
Gareth provided a terrific service and made my first car-buying experience in the UK a pleasant one. Having recently moved from Australia, I was unfamiliar with the process here, but Gareth ensured I had all the information I needed. His helpful and informative approach made me feel at ease. I would rate my experience 4 out of 5, as perfection is hard to come by, but Gareth and the team came very close!
Reviewer has confirmed their email address
Sharon from Motor Match Crewe in response to My first car purchase in the UK
Good Morning Jennifer, I wanted to express our gratitude for your fantastic 4-star review but close to a 5-star. It's truly heartwarming to learn that you had a positive experience throughout your journey with us. Your kind words will be cascaded to Gareth, who I'm certain will be thrilled to receive such lovely feedback. We genuinely appreciate your business and hope to have the pleasure of serving you again in the future. Sharon - Swansway Motor Group
Purchasing my BMW from Motor Match was incredibly seamless. The sales executive provided such brilliant service, demonstrating a perfect balance of attentiveness and respect for my personal space. I was able to take the car for a test drive and thoroughly inspect it at my own pace without feeling rushed or monitored. The transaction was smooth and stress-free, thanks to the professional and considerate approach of the team. I highly recommend Motor Match for anyone looking to buy a vehicle with ease and confidence.
Reviewer has confirmed their email address
Sharon from Motor Match Crewe in response to Seamless transaction
Good Morning Manjit, Thank you for your recent review, We're delighted to hear your customer journey with the team at Motor Match was seamless. We trust you are enjoying your new BMW. We will cascade your kind words about the pace being perfect for your purchase. May we also take this opportunity to thank you for your custom and look forward to welcoming you back in the future. Sharon - Swansway Motor Group
From my first point of contact with the Crewe branch of Motor Match to collecting my car, I found the customer service to be top-notch.
Reviewer has confirmed their email address
Sharon from Motor Match Crewe in response to Top notch 👌
Good Morning Naomi, Thank you for your 4-star review. Your comments are gratefully received. We will cascade this review as they will be thrilled you have said they are top-notch. Thank you so much for your business. Sharon - Swansway Motor Group
The whole experience at Motor Match Crew was pleasurable. Most importantly, the cars that this dealer sell are reliable and of a high standard. The aftercare is second to none, and to receive a phone call from someone not long after I bought my Audi shows that they really care about their customers, not just during the sale but afterwards also.
Reviewer has confirmed their email address
Sharon from Motor Match Crewe in response to Great service, great aftercare
Good morning Cameron, Thank you for your 5 Star Review. We are delighted to hear that you are thrilled with the customer service. It is great to hear that you felt looked after and valued. Thank you again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
Motor Match Crewe is part of the family owned and run Swansway Group and provides outstanding levels of service when you purchase one of our quality used vehicles. We're located alongside Swansway Jaguar Crewe on Crewe Green roundabout. Every one of our vehicles sold from our Motor Match dealerships comes with the Motor Match Promise, giving you peace of mind that we're always here to help. Our promise includes the knowledge that the majority of our stock has been sourced from the franchise centres within the Group as well as the ability to reserve a vehicle at motormatch.com for just £49. We also offer flexible finance options, extended warranties, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next, used vehicle.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership
Excellent | 36 | |
Very Good | 3 | |
Average | 0 | |
Poor | 0 | |
Terrible | 0 |
Motor Match Crewe
Beswick Drive
Crewe
Cheshire East
CW1 5NP
Mon | 08.30 - 18.30 |
Tue | 08.30 - 18.30 |
Wed | 08.30 - 18.30 |
Thu | 08.30 - 18.30 |
Fri | 08.30 - 18.30 |
Sat | 09.00 - 17.00 |
Sun | 10.30 - 16.30 |
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