Very happy with my Audi A3 that I picked up three weeks now, and I'm very happy with it. I took it for a good run on Sunday, and it drove without any issues. Katie was fantastic throughout the entire process. There was no pressure, and she went above and beyond to help me. Even when there was an issue with the finance company, Katie handled everything smoothly. I wouldn't change a thing about my experience. This dealership deserves 5 stars!
Reviewer has confirmed their email address
Sharon from Motor Match Crewe in response to Katie was great
Good Morning Amy, Thank you for your 5 Star Review. We are delighted to hear that you are thrilled with your Audi A3 and that the customer service you received was informative and helpful from Katie at Motor Match Crewe . Thank you again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
I recently purchased a Mercedes CLA Class from Motor Match Crewe, and it's been fantastic. I've driven it a lot, and it's really good. I was undecided about what car to get, but this turned out to be the best small SUV for my budget. Plus, it's a premium brand with the quality you'd expect from Mercedes. The transaction was smooth and easy. I called ahead to reserve the car before traveling down, and the team showed me all of the features of the car in great detail. They were spot on with their service, and I couldn't ask for more. People are quick to leave bad reviews, so I wanted to share a positive one for the great work this team is doing.
Reviewer has confirmed their email address
Sharon from Motor Match Crewe in response to Great experience 👍
Good morning Ryan, Thank you for your 5 Star Review. We are delighted to hear that you are thrilled with your Mercedes CLA Class and that the customer service you received was informative and helpful from Mauro at Motor Match Crewe . Thank you again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
So far my Jaguar has been gloriously! Having previously owned an Audi Q5, I was looking for something with similar quality but a bit more sporty. I was torn between a Mercedes GLC and the F-Pace, but ultimately, the Jaguar's sportiness won me over. Gareth was incredibly accommodating throughout the entire process and was happy for me to take my time to have a long look around the car. He handled everything perfectly and made the transition from enquiry to sale quick and seamless. Highly recommend this dealership!
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Sharon from Motor Match Crewe in response to My Jaguar has been glorious!
Good Morning Christopher, Thank you for your 5 Star Review. Firstly may we take this opportunity of thanking you again for your custom and your fabulous comments about Gareth and the Team at Motor Match , it is always lovely to receive such great comments from our customers. We are so pleased to hear how happy your are with your jaguar F- Pace and wish you many happy journeys. Your recommendations will be gratefully received and we look forward to you visiting us again in the future. Sharon - Swansway Motor Group
Definitely a 10, very professional staff and a positive experience. Thank you to Rebecca for everything.
Reviewer has confirmed their email address
Sharon from Motor Match Crewe in response to Very professional company
Good Afternoon Paul, Thank you for your 5 Star Review. We are delighted to hear that you received great customer service with Rebecca. Thanks again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
I've had my Ford C-Max for a little while now, and everything has been great. Rebecca was the saleswoman who dealt with me from my initial enquiry and she handled everything perfectly. There were no delays or complaints on my end. Thank you to the whole team for all their help. I live 2.5 hours away, so I was relying on the honesty of the team on the condition of the car, and it didn't disappoint. I drove it home on the same day and I've been happy ever since.
Reviewer has confirmed their email address
Sharon from Motor Match Crewe in response to No complaints
Good Afternoon Dean, Thank you for your 5 Star Review. We are delighted to hear that you are thrilled with your Ford C - Max and that the customer service you received was informative and helpful from Rebecca at Motor Match Chester . Thank you again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
My Seat is all good, and mechanically everything is sound. I haven't done many long trips yet, I've just stayed local doing the daily trip to work. The customer service was great from the sales team, and they even went out of their way to get me from the train station. Happy to give 5* for the whole experience! You can't ask for more from a company.
Reviewer has confirmed their email address
Sharon from Motor Match Crewe in response to Couldn't ask for anything more
Good Afternoon Suhaib, Thank you for your 5 Star Review. We're thrilled to read this great review & will cascade your kind words to the Team as we know they will be delighted to hear from you. It's great to hear our Team have gone the extra mile with our customers. Thank you so much for your business. We look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
Andrew was fabulous and incredibly helpful from start to finish, there was no pressure on me at all to make a decision. I've dealt with him before, so I know he's reliable! I would happily come back to get another car from here.
Reviewer has confirmed their email address
Sharon from Motor Match Crewe in response to Andrew was fabulous
Good Afternoon Stacey, Thank you for your 5 Star Review. Your comments are gratefully received. We will cascade your kind words to Andrew. Thank you so much for your business. Sharon - Swansway Motor Group
Since diving away from Motor Match Crewe I've tried to get out of my car as regularly as possible and I'm really enjoying it. It was my first time visiting this company, but I was in good hands as James took his time to explain all of the paperwork and the process, so I didn't miss anything.
Reviewer has confirmed their email address
Sharon from Motor Match Crewe in response to First time
Good Afternoon Mandeep, Thank you for your 5 Star Review. We are delighted to hear that you are thrilled with the customer service. It is great to hear that James was informative and helpful. Thank you again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
Great experience! I've already put plenty of miles on my Q3, so already it's had a brilliant run out. When I was enquiring about the Audi, everyone got back to us within good time and was happy to help where they could. Dealerships closer to me weren't interested or willing to look after us, so we travelled 2 hours to Crewe, but it was worth it. They even went the extra mile to send us a video walking around the car before we made the trip up, and the car didn't disappoint.
Reviewer has confirmed their email address
Sharon from Motor Match Crewe in response to Worth the long trip!!
Good Afternoon Jennifer, Thank you for your 5 star review. We are thrilled to hear that you are enjoying your new Audi Q3 and that the team took great care of you taking the time to explain everything thoroughly and went the extra mile. May we take this opportunity of thanking you again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
My 2 Series is really nice and running well. Gareth was off the scale on the day, I can't compliment him enough. I was quickly offered a test drive on arrival so there was no messing around, all my questions were answered in great detail, and all around, they provided exceptional service. I wouldn't change anything about it. I was so impressed with Gareth's service that I passed his details on to my boss, who is now looking to get a car from here.
Reviewer has confirmed their email address
Sharon from Motor Match Crewe in response to Off the scale
Good Morning Mathew, Thank you so much for your 5 star review. We are pleased and proud that the whole process went smoothly for you. Gareth will be happy that you have taken the time to mention his customer care skills. We trust you are enjoying your new 2 series BMW. Thank you so much for your custom. Sharon - Swansway Motor Group
Motor Match Crewe is part of the family owned and run Swansway Group and provides outstanding levels of service when you purchase one of our quality used vehicles. We're located alongside Swansway Jaguar Crewe on Crewe Green roundabout. Every one of our vehicles sold from our Motor Match dealerships comes with the Motor Match Promise, giving you peace of mind that we're always here to help. Our promise includes the knowledge that the majority of our stock has been sourced from the franchise centres within the Group as well as the ability to reserve a vehicle at motormatch.com for just £49. We also offer flexible finance options, extended warranties, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next, used vehicle.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership
Excellent | 66 | |
Very Good | 11 | |
Average | 0 | |
Poor | 0 | |
Terrible | 0 |
Motor Match Crewe
Beswick Drive
Crewe
Cheshire East
CW1 5NP
Mon | 08.30 - 18.30 |
Tue | 08.30 - 18.30 |
Wed | 08.30 - 18.30 |
Thu | 08.30 - 18.30 |
Fri | 08.30 - 18.30 |
Sat | 09.00 - 17.00 |
Sun | 10.30 - 16.30 |
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