Joseph S, February 2025
"Very good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Since picking up my Volvo XC60 in January, it's been a very good car.
+0 Found this review helpful
Sharon from Motor Match Crewe in response to Very good
Good Morning Joseph, Thank you for your 5 Star Review. Your comments are greatly received and we trust you are enjoying your new Volvo XC60. We look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
George S, February 2025
"Smooth process "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I've got no issues giving 5 stars because Emma (the saleswoman) made sure everything went through smoothly. There were no issues and the paperwork went through fine. I did have an initial issue with a bulb that needed replacing, but after sorting this out, the car has been fine since.
+0 Found this review helpful
Sharon from Motor Match Crewe in response to Smooth process
Good Morning George,
We appreciate your 5 Star Review. Your kind words mean a lot to us, and we are thrilled to know that you had a positive experience throughout your customer journey. It’s great to hear that everything went efficiently and the bulb issues was dealt with promptly . Thank you for choosing us, and we eagerly anticipate the opportunity to serve you again in the future. Best regards, Sharon - Swansway Motor Group.
Anonymous, February 2025
"My husband is pleased with his car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
After being talked through how Motor Match prices their vehicles it's the first place I look now when I'm wanting to look for a car, and I know my husband feels the same. The 3 Series purchased was for my husband, but he's really pleased with it. We went to get the car together, but I felt the salesman was very personable. Everything was clearly explained and it was an all-round good sale.
+0 Found this review helpful
Sharon from Motor Match Crewe in response to My husband is pleased with his car
Good Morning,
We appreciate your 5 Star Review. It brings us great joy to know that you are pleased with your new vehicle and that the at Motor Match Crewe provided you with informative and helpful customer service. Thank you once more for choosing us, and we eagerly anticipate your return in the future. Best regards, Sharon - Swansway Motor Group.
Alex E, February 2025
"Good sale"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Only reason for giving 4 stars is because I think everything went as expected for a car sale but I wouldn't change anything about my visit. The Corsa that I went ahead with has been all good as well.
+0 Found this review helpful
Sharon from Motor Match Crewe in response to Good sale
Good Morning Alex,
We appreciate your 4 Star Review and are thankful for your feedback. Your positive remarks will be shared with the team at Motor Match Crewe. Thank you for choosing us. Sharon - Swansway Motor Group.
Josh, February 2025
"All good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently purcahsed a Crossland X for my mother in law and up to now I haven't heard of any issues, so all is good. I did go with her to get the car and I thought Andrew was really helpful to deal with.
+0 Found this review helpful
Sharon from Motor Match Crewe in response to All good
Good Afternoon Josh, We truly appreciate your 5 Star Review! It’s wonderful to know that you were happy with customer service from Andrew. Thank you once more for choosing us, and we can’t wait to welcome you back in the future. Best wishes, Sharon - Swansway Motor Group.
Anonymous, February 2025
"Thank you Emma"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'd give 5 stars plus if I could for my whole car buying experience. Big thank you to Emma for being a super sales lady! There was no hard sell throughout the sale, she was friendly, professional, and made the whole sale really easy. It was honestly a fantastic experience. I'm still learning a couple of things on the car but I'll get there. Thank you, Emma.
+0 Found this review helpful
Sharon from Motor Match Crewe in response to Thank you Emma
Good Afternoon,
We sincerely appreciate your 5 Star Review. It brings us great joy to read your thoughtful feedback, and we will certainly share your kind remarks with Emma , who will be pleased to receive them. It is wonderful to know that our Team has exceeded your expectations. Thank you for choosing us, and we eagerly anticipate the opportunity to serve you again in the future.
Best regards,
Sharon - Swansway Motor Group.
Ian P, February 2025
"Would recommend to anyone"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I would recommend anyone to visit Motor Match Crewe because the service I received was brilliant, I've got no issues with it at all. There were a couple of faults that were showing on my BMW but they haven't shown up recently. I have noticed that the locking wheel nut isn't with the car, so I need to look into this, but otherwise it's been fine. Definitely 5 stars.
+0 Found this review helpful
Sharon from Motor Match Crewe in response to Would recommend to anyone
Good Afternoon Ian
We sincerely appreciate your 5 Star Review. It brings us great joy to read your thoughtful feedback, and we will certainly share your kind remarks with Team, who will be pleased to receive them. It is wonderful to know that our Team has exceeded your expectations. Thank you for choosing us, and we eagerly anticipate the opportunity to serve you again in the future.
Sharon - Swansway Motor Group.
Claire S, February 2025
"First time buyer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This was my first time visiting Motor Match Crewe and Rebecca made everything really good. There wasn't any pressure and it was nice to be offered a test drive, after I was happy with the Q3.
+0 Found this review helpful
Sharon from Motor Match Crewe in response to First time buyer
Good afternoon Claire, Thank you for your 5 Star Review. We are delighted to hear that you are thrilled with the customer service. It is great to hear that Rebecca was informative and helpful. It is always an exciting time when purchasing your first car. Thank you again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
Stuart T, February 2025
"Happy days"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Gareth was perfect, he did everything he said he would, which made for a great experience. Other than my friend noticing that my exhaust is hanging low (which I’m not sure if it’s meant to look like that or not), my BMW has been great. I’ll be getting the exhaust looked at anyway, but I’m not worried about it. Happy days.
+0 Found this review helpful
Sharon from Motor Match Crewe in response to Happy days
Good Afternoon Stuart, , Thank you for your 5 star review. We are thrilled to hear that you are enjoying your new car and that the team took great care of you taking the time to explain everything thoroughly . May we take this opportunity of thanking you again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
Benjamin S, February 2025
"All good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Emma was really good to deal with while I was buying my Mercedes A-Class. There was no hard sell, and when it came to the handover, the car was well presented and in a clean condition, overall a good service.
+0 Found this review helpful
Sharon from Motor Match Crewe in response to All good
Good Afternoon Benjamin, Thank you for your 5 Star Review. Your comments are gratefully received and we are delighted that Emma looked after you. Thank you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
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