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Where do I start... after dealing with a bad dealer in the past and loosing a significant amount of money I was a little nervous going to another garage especially one so far away from where we live. However Ive learnt not to tar everyone with the same brush. Having initially shown an interest in a suzuki jimny which unfortunately was not meant to be (through absolute no fault of motorport) to leaving today with our new Freelander, the customer service from start to finish has been second to none. Mark who I believe has not been at Motorport all that long is an absolute credit to the company and an absolute pleasure to deal with as is Dean. Mark kept us up to date every step of the way, and went above and beyond what I have ever known a car salesman to do to ensure everything was perfect for us purchasing our new car. We have already recommended Motorport to friends and family and when the time comes for a new car will most definitely be going to them first. If you are looking for a garage that is no pressure/no fuss and excellent customer service from start to finish, Motorport is the place to go!
i would like to thank you for all your help in choosing my new car especially a big thank you to MARK TELFORD , who dealt with my purchase at a fast and easy transaction i looked at a car on the Wednesday and all the finance and car was ready to pick up on the Friday by 5 pm ... 5 STAR CUSTOMER SERVICE .. I Will recommend you to my friends and family Best Regards Matt Laws
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Great service from Dean, nothing too much trouble. Got better price than Evans Halshaw for my old car and finance very affordable on new used car. No pressure very helpful. Went to view car and all complete in one week, finance was the easiest I've ever done. I have waited a little while to review to make sure the new car had no problems and it hasn't. Very happy with my new car ,have just got personalised plates, it looks brand new!
Very unhelpful staff at Motor Port Newcastle. It seems they’re not even interested in selling their car. I was even the one who followed up and rang several times for my car to be valuated. Finally, I’ve decided to find somewhere else. If they’re already unhelpful prior to sales, imagine how hellish would be your experience after sales.
Reviewer has confirmed their email address
Bought my mercedes from these cowboys. The just want nothing to do with you after sale every time you ring the person you want never in. Had a slit in my car wing that a noticed once took home and give a clean down after couple days. The refused to fix and the car stands me £17000 all in a noticed a rattle from rear wheel the had it two days said nothing wrong so got my pal in car we could here it straight away and the didn't even take wheel off to look. Had judder on automatic gear box the reckon it fine a don't trust them a want it in writing off them to say everything fine but 4 days later still waiting. Going to mercedes once it in writing because a no there is faults there just full of #### and NEED CLOSED DOWN. A highly recommend anyone wanting a new car to stay well away from motor port in Newcastle cars, everything is rubbish about them.
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I went to these guys for a car a couple of months ago and bought a Vauxhall Insigma. The service was really good, would recommend. Actually had a couple of problems with the car such as the rear window washer not working and by the time I managed to get the car back to the dealership I was actually just out of my warranty but they still did the repair which I though was pretty decent of them.
Reviewer has confirmed their email address
I had a hassle free buying experience at Motor Port, everything was very organised and quick, the car was as described and has been driving great. I've got no reason to not recommend them.
Reviewer has confirmed their email address
I have to say im very extremely happy with Motor Point in Newcastle...i must be to leave a car review on here ha. My Mrs got a car from them too, its only a small car lot, all clean and tidy cars though, seem to have a lot of good stuff on offer. I think they get a lot of cars down from Scotland and he makes sure they are in tip top shape. I recommend to anyone to buy a car from Motor Point
Reviewer has confirmed their email address
Motor Port are a family run car dealership based in Newcastle Upon Tyne. Specialising in used car sales, they have over 40 cars In stock from manufacturers such as Audi, Mercedes, Land Rover and more in models ranging from SUV's to hatchbacks. Professional valeting is provided on site. Sales services include Finance packages, warranties and part exchanges. This dealership is open 7 days a week with alternative times available by appointment.
Car Dealer Reviews would love to hear from any previous customers of Motor Port in Newcastle, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Motor Port Newcastle
Great Lime Road
Newcastle upon Tyne
Tyne and Wear
NE12 6RU
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