150 reviews from our car dealer reviews community
Leave a review for Motor Range
Leave a review

150 reviews from our car dealer reviews community

Leave a review for Motor Range
Leave a review
"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service and help in purchasing my car from Dave and his manager Brian. Would highly recommend Motor Range

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+1 Found this review helpful

Laura Gilchrist from Motor Range in response to Great Service

Hello Ged! Thanks for the 5 stars! We really appreciate customer feedback. It's great to hear you'd recommend us in the future and you've had a positive car buying experience from us. Best wishes from all the Motor Range team.

"Lazy, or just plain dishonest !"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have today wasted 3 hours of my life travelling from stoke on Trent to bootle to see a car that wasn't there. I saw a car that sounded just what I wanted advertised in auto trader at a good price so I called and spoke to 'alistair' who encouraged me to come and look at the car. So I set off a few hours later only to find (with Alistair nowhere to be seen) that another advisor telling me that the car was no longer available. They did however (surprise surprise) have a similar car for just £1400 more! This was either lazy of Alistair for not checking that the car was still available or just plain dishonest... you decide. Neil

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+3 Found this review helpful

Jayden Handel in response to Lazy, or just plain dishonest !

I am buying car from motor range tomorrow and Alastair has been the sales assistant we have been talk to on the phone.

Laura Gilchrist from Motor Range in response to Lazy, or just plain dishonest !

Hello Neil, I'm sorry to hear you have had a disappointing experience with us. I will be investigating this specific matter further with Alistaire and would be grateful if you could send over your full name and contact details to me at laura.gilchrist@motorrange.co.uk. We do sell hundreds of cars a month and our stock is constantly changing. Our website is always up to date with our stock. However, this can take a little more time on third party advertising sites. I'm really sorry that the car you were interested in has now sold but if you are still looking for a particular car, please don't hesitate to get in touch. Best wishes from all the Motor Range team.

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"Excellent service and a good car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We came up from Birmingham and found the car exactly as described on the website. Matt was extremely helpful and courteous in guiding us through the purchase, answering all our queries promptly and very clearly. Full marks for Motor Range.

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+1 Found this review helpful

Laura Gilchrist from Motor Range in response to Excellent service and a good car

Hi Andrew, thanks for the 5 stars! It's great to hear you're happy with your new car and you've had a great experience buying your car at Motor Range. Thanks for choosing us, and we hope to see you again in the future! Best wishes from all the Motor Range team.

"Exceptional attention"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ash Martin proved to be an excellent salesman. Patience and good humour with absolutely no pressure to buy were key to us selecting Motor Range to purchase our new car. Nothing was too much trouble, including helping us transfer our number plate to the new vehicle. Ash is a salesman with a human touch; most refreshing to find someone who clearly cared about getting the transaction right and ensuring his customers were happy. Thank you, Ash.

Laura Gilchrist from Motor Range in response to Exceptional attention

Hello John, thanks very much for taking the time to leave a review. We always strive to provide outstanding customer service and to make sure our customers are completely satisfied when driving home in their new car! Happy Motoring! Best wishes from all the team at Motor Range.

"Excellent Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was Patrick's first day at Motor Range when I called in to browse. Patrick was really helpful and I ended up being his first customer. I bought a lovely Citroen DS 3. Patrick then arranged all the pre pick up details and kept me fully informed. The car was all ready for me on the day we had agreed. Thank you Patrick for a great experience and a great car. Jude

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+0 Found this review helpful

Laura Gilchrist from Motor Range in response to Excellent Service

Hello Jude, thanks for leaving a review! Your kind comments will be passed on to Patrick who'll be delighted to hear you've had such a great experience buying your car from us. We hope you're enjoying your Citroen DS3 and we hope to see you again in the future! Best regards from all the Motor Range team.

"Very helpful & happy staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First visit to Motor-range & had a great experience, very helpful, happy , fully knowledgeable staff. I chose the car i wanted & it was all very easy after that. I dealt with Wendy, who was really nice & made it all a very pleasant experience for me. Would most definitely come back here.

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+0 Found this review helpful

Laura Gilchrist from Motor Range in response to Very helpful & happy staff

Hi Maria, thanks so much for the 5 stars! We're delighted to hear you've had a great experience dealing with Wendy and we hope to see you again in the future. Best wishes from all the Motor Range team.

"STAY AWAY"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

NO STARS AWARDED DONT BUY CARS FROM MOTOR RANGE!!! Don't buy cars from here, I bought this ford S Max on 27/7/16 from motor range and I had nothing but problems from the gear box to the radiator leaking etc The day we took it home we noticed the sync had gone in the gearbox so we had to take it back the next day so they had time to give us a courtesy car. It was in for a service in June 2017 they serviced it finding no problems. Even though I took it back to them for losing water & oil, after they serviced it. again no problem found by them? Then in August 2017 my head gasket blew up due to radiator issues which they said there wasn't! The AA had to recover us home and confirmed it was due to losing water. I rang motor range and they told me as my warranty had expired on my car by 1 month. they couldn't help me! Even though they'd reassured me my warranty would be on going as I'd had so many issues with the car. When my husband or myself rang up we got fobbed off when we rang no management was ever in to discuss our concerns. They never have courtesy cars in. So to me that shows how many cars get returned for problems. We got a courtesy car the 1st time when the sync in the gear box had gone. It was dirty inside with cigarette ash and it was full of dog hairs. The sales team come across friendly and tell you they will sort anything out for you. But once you go to them they tell you it's out of there hands. They finally agreed to buy car back off us.

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+3 Found this review helpful

Laura Gilchrist from Motor Range in response to STAY AWAY

Hello, we're really sorry to hear you've had a disappointing experience. I believe that your mechanical issues have now all been resolved but if there is anything else that we can assist you with please don't hesitate to give us a call on 0151 527 7010. Best wishes from all the Motor Range team.

Daniel m in response to STAY AWAY

I made motor range but the car back off me. It’s still untaxed and no not so I think you might of scrapped it as it would of cost too much money.

"Stay Away"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Never ever again! Bought a 2014 VW UP, something was wrong on the first day. OK it got fixed. Just over 2 weeks later, the car was telling me it needed a service when the car should had been fully serviced before it left them or so I was told. They didnt even stamp the service book as to say they had completed the service to keep the service history up to date. Try and get any sense out of them, it is just excuse after excuse. You get passed around for person to person. They dont return your calls as promised. you have to chase them. They dont seem to have courtesy cars available ever. There is a sense we have your money....goodbye. Never ever again....appalling after sales from Motor Range, I wish I knew what I knew now. I feel I have been ripped off as now they only way I can trust the car is fit for driving is going to a reliable garage to get this work done.

Laura Gilchrist from Motor Range in response to Stay Away

Hello, we're really disappointed to read that you've had a negative experience. If there's anything else we can assist you with, please give us a call on 0151 527 7010 and we'll try our very best to help you out. Best wishes from all the Motor Range team.

"Great buy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ash the sales rep at Motor Range was a fantastic guy could not do enough for me very relaxed in his company and very honest good guy.

Laura Gilchrist from Motor Range in response to Great buy

Hello Derek, thanks so much for getting in touch with this review. It's great to hear you've had a 5 star experience at Motor Range. We hope to see you again in the future! Best wishes from all the Motor Range team.

"Very happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ashley at Motor Range is a very good salesman and it's A very good place to get your cars from

Laura Gilchrist from Motor Range in response to Very happy

Hi Ben, thanks for the 5 stars! Best wishes from all the Motor Range team.

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Dealership Information

Motor Range based in Liverpool are a specialised used car and van dealership selling to the wider Merseyside area. An extensive range of used cars and vans are available in stock. Nationwide delivery is available and all vehicles sold undergo a 120 point check. Extendable warranties and finance packages are available and part exchanges on your old car are welcome. This dealershio is open to the public 7 days a week.

Car Dealer Reviews would love to hear from any previous customers of Motor Range, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
150 reviews3.6 out of 5 stars — Rated Very Good
Excellent
89
Very Good
6
Average
7
Poor
17
Terrible
31

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  • Contact Information

    Address

    Motor Range
    Dunnings Bridge Road
    Bootle
    Merseyside
    L30 6YW

    Get in touch

    0151 909 3590
    http://www.motorrange.co.uk

    Opening times

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    Dealership Statistics

    60%
    Would recommend this dealer to family and friends
    80%
    Percent of reviews responded to by this dealer

    Additional Information About Motor Range

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