Jay, October 2016
"jay"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Don't ever buy a car from motor range you think they look new inside that's because the floor all get sprayed with black spray paint to hide any marks not professional valets at all floor is still hard in my car now some sort of compound all over my windows an rear side big mistake to buy from there
+3 Found this review helpful
Laura Gilchrist from Motor Range in response to jay
Hello Jay, thanks for taking the time to leave a review. Retailing high quality used cars is at the core of our business. We have our own onsite professional valeting team, who prepare all of our cars to the best possible standard by using industry leading products before putting them on to our forecourt. If you would like to speak a member of the team with regards to this issue - please don't hesitate to contact our manager Paul Nickson on 0151 527 7010. Best regards, from all the Motor Range team.
Carol H, August 2016
"ch"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
carol and mark.
went to motor range in magull, found the exact car required, at a very very good price. gave us a good trade in saved even more brillllllllllll,,,,,,,. Spoke and dealt with James a nice chap new exactly what he was doing no messing around, every thing sorted signed and drove away the day after, we went on Sunday at 3pm, picked up car at 3pm next day, cant say enough again brillllllllllllll,
well done and thanks again James.
+0 Found this review helpful
Laura Gilchrist from Motor Range in response to ch
Hi Carole and Mark - thanks for leaving a 5 star review. We're delighted to hear you found buying your car from us simple and hassle free - this is exactly what we strive to achieve! Thanks for choosing Motor Range to buy your car & we hope to see you again in the future! Best wishes from all the team at Motor Range.
Miss G, July 2016
"Happy Customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought a BMW from this dealership in may and the whole process was very easy and fast! The car is brilliant and I have had no issues what so ever and the sales team were really helpful. I would recommend this dealership.
+1 Found this review helpful
Laura Gilchrist from Motor Range in response to Happy Customer
Hello! It's great to hear you're enjoying the BMW you have purchased from us. Motor Range strives to make car buying as easy and relaxed as possible. Thanks very much for taking the time to leave a 5 star review, we really appreciated customer feedback, Best wishes from all the Motor Range team.
A M, June 2016
"A Morgan"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Nick bleasedale was very helpful, he reserved the car,to give me time to consider if I was going to buy the car, I could not fault the staff or the service, thanks again Nick.
Thanks
Alan
+0 Found this review helpful
Laura Gilchrist from Motor Range in response to A Morgan
Hello Alan, thanks for leaving a 5 star review. We're very happy to hear that you've enjoyed buying your car from Motor Range and your kind comments will be passed on to your salesman Nick, who'll be delighted to hear he was a great help to you. Thanks for choosing Motor Range and we hope to see you again in the future. Best regards, from all the Motor Range team.
Elle H, May 2016
"nurselle30"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'm genuinely shocked by some of these reviews as I bought a Yaris from here recently and had a great experience.
From reserving it online using the chat facility with Alan, I went in and dealt with John. I test drove it and pointed out things that needed doing before I was prepared to buy the car. Both members of staff were helpful, courteous and professional and in my opinion a credit to the company.
The sales service was great, I received a part exchange price for my old car and I was kept updated on my new car being ready as it needed some paint work sorting, which was done to a high standard.
I had to pop back into Motor Range over Easter weekend as an engine light came on unexpectedly and when I did I received a bunch of flowers and Easter eggs for the kids which was lovely and made me feel valued.
I wouldn't hesitate to recommend Motor Range as I feel that the staff I dealt with seemed to care that I had a good experience and the sale was processed efficiently.
I like being able to write positive reviews and feel this is well deserved.
+0 Found this review helpful
Laura Gilchrist from Motor Range in response to nurselle30
Hello, thanks very much for leaving such a wonderful review - we really love to hear about our customers car buying journey! It's great to hear you're impressed with the service you've received when buying your next car from Motor Range. Providing outstanding customer service is at the core of our business. Thanks for choosing Motor Range to buy your next car and we hope to see you again in the future! Best regards from all the team at Motor Range.
Patrick H, May 2016
"Ph"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Avoid this dealership like the plague. Don't know how they are still trading based on my experience here. I personally think that people who give positive reviews must be family members or paid to review as my experience was very different. Bought a car from them noise in the engine and several other faults. Had the car in for repair six times and repairs never done. Never returned my calls. Receptionists would not let me speak to managers. Had to call ombudsman who thankfully got all my money back after 12 months of investigations. I will never go there again. Should have listened to my friends.
+5 Found this review helpful
Laura Gilchrist from Motor Range in response to Ph
We're very sorry to hear you feel this way about your Motor Range experience. Retailing high quality used cars and providing outstanding customer service is at the core of our business. We have a full service team who are dedicated to providing excellent customer service during all stages of the car buying process. If there is anything else we can assist you with, please don't hesitate to contact a member of our team on 0151 527 7010. Best regards, from all the Motor Range team.
Jayne, May 2016
"Jayne"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought Nissan today. Excellent customer service from Nicholas very helpful in choosing right car at the right price wouldn't hesitate to recommend to family and friends in the future Thanks
+0 Found this review helpful
Laura Gilchrist from Motor Range in response to Jayne
Hi Jayne! Thanks for leaving a 5 star review. We're delighted to hear you've had a great experience buying your car from Motor Range. Thanks for choosing Motor Range and we hope to see you again in the future! Best wishes from all the Motor Range team.
Lorraine, May 2016
"Lorraine"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought my Audi A6 from motor range delighted with the car but I have only had it 1 day, Nick bleasdale dealt with us in a friendly and professional manner , never felt pressured and because of weather brought the cars that we were interested in to us and then left us alone to decide, nothing was to much trouble, excellent service. Only 1 issue car wasn't valeted properly and tree leaves under the bonnet. Other than that would recommend them. Thanks nick , great service.
+0 Found this review helpful
Laura Gilchrist from Motor Range in response to Lorraine
Hello Lorraine, we're delighted to hear that you're happy with the new car you bought from us. We always provide a relaxed and no pressure attitude to car buying so our customers feel totally satisfied with their purchase. Thanks for taking the time to leave a review - we really appreciate our customers' feedback. We hope to see you again in the future. Best regards from all the team.
Natalie, April 2016
"Natalie"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Thanks to all at Motor range for helping me purchase my new BMW 1 series I love it ....great customer service from start to me driving out the show room I will use you again
+0 Found this review helpful
Laura Gilchrist from Motor Range in response to Natalie
Hi Natalie! Thanks for leaving us a 5 star review. We're happy to hear that you're enjoying the BMW 1 Series you purchased from us. We always try to offer outstanding customer service and make sure that our customers are entirely happy when driving home in their new car! Thanks for choosing Motor Range. Best regards, from all the team at Motor Range.
Maggie S, April 2016
"Maggie Sharp"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Extremely helpful nothing was too much trouble. Big thanks to Kathy Boot for introducing me to Motor Range. Keep upbthevgreat work guys n girls. Maggie Sharp
+0 Found this review helpful
Laura Gilchrist from Motor Range in response to Maggie Sharp
Hello Maggie, thanks for leaving a review. We're delighted to hear that you've had a great experience at Motor Range! Best wishes from all the Motor Range team.
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