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14 reviews from our car dealer reviews community
Leave a review for Motorcity Walsall Ltd (CLOSED DOWN)
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14 reviews from our car dealer reviews community

Leave a review for Motorcity Walsall Ltd (CLOSED DOWN)
Leave a review
"At last taken them to County Court"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would advise anyone to stay away from Motorcity Walsall or the other 2 which he is a Director of. He tried to dissolve the Company but I stopped him from doing so until my case has been to Court. It has been to Court and they was ordered that it pay damages to me along with other cost. They now have CCJ against them. Be aware you could be next.

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Jon in response to At last taken them to County Court

Took to the High Court and instructed Can't pay we will take it away ,to call on him Still stoping him from closing the Company down by instructions to Companies House until I get my money He promised them when they called on him and offered to pay Still waiting

"Not been in business for time stated"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car from Motorcity Walsall in June 2017 within a few miles it broke down .They claimed they repaired it only for it to break down again.I contacted Consumer Service .who told me to reject the car as I did not have to accept further repairs ,They collected it on June 9 from my home and were told that it was not fit for purpose and broke Consumer Act 2015..After they collected the car I now find out they took it into the garage for further repairs.I sent a letter which they acknowledged saying it was Denton June 12th 2017.They wrote back giving the wrong registration of the car ,saying they would not refund me as per Consumer Act 2015.They state that they are a family business and have been in business for over 30 years on one site and 20 years on another ,in fact they were registered at Company House on June 2003 .I have taken them to the County Court and reported them to Company House for misleading the general public .They claim to have a great customer service and great reputation .Which fail to be true They have repaired cars only for the faults to return and some customers like myself have only driven a couple of miles before faults start to appear, some have taken the car back 10 or 11 times and stated that the cars come back with faults yet again.,Some stating that the took the car out 4 times and each time it broke down..I will update after the Court case and my reply from Company House and Trading Standards

"Professional service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The vehicle was accurately described and I subsequently purchased it. I would use this garage again. The dealer was polite and made the buying process very straight forward. The car compared very favourably with others I had looked at and in my opinion represented good value for money.

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"All talk no action"
3.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Usual gold plates sales pitch from Motorcity Walsall.. Soon as the car was purchased and a few issues developed (under warranty) surprise surprise no one would take my calls or respond to emails. Car dealers are a breed apart!

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"Very happy "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had my Ford Mondeo for over 6 months now and I have had no issues with it at all. It was in great condition when I received it and a very good price. The staff were really helpful and friendly.

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"No Complaints"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Back in August, I purchased a Vauxhall Astra from this dealership. It was clean and in very good condition and runs really well. The sales team were very helpful and friendly. No complaints at all, I would highly recommend.

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"Andy"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I brought a car from there 10 months ago within 2weeks it had bad oil leak took it back it was repaired no oil leak one day later oil light came on topped oil up myself couple days later had problem with the clutch again it went back was told they had put new clutch in only just found out they hadn't put 12months mot on it as they said they would .having problems getting it in gear so took it to my local garage they have told me needs new clutch kit as motor city had only replaced the clutch plate £8500

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"Happy Audi Buyer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really good Guys at Motorcity! I visited them in April and bought an Audi A4 and I am very happy with the car it is in great condition and excellent value for the price. I would certainly recommend this dealer I am very happy with the service i received.

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"John"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought a great ford mondeo from motor city, I received great service and genuine advice I am really pleased with my purchase this is the 2nd car now, I will defiantly be going back when my daughter passes her test Thanks

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"JF"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Awful! The car I brought from them broke down 4 times in the first 4 days of having it! And many more brake downs and problems until I took it somewhere else to be fixed. They caused more problems than they could fix. The day I brought it, I drove less than a mile down the road and broke down. The car also had severe brake fluid leaking from the back wheels which was causing the back brakes to be completely useless. Problems with the speed-o-meter & power steering because they hooked the electrics up incorrectly. Oil leak due to them fitting spacers too large for the gasket. It was also constantly overheating from the day I brought it. I tried to return it and they refused, they had it back at least a dozen times to fix, keeping it over a week each time supposedly going over it "with a fine tooth comb" there words. And yet I would collect the car and drive off to brake down yet again.

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Dealership Information

Car Dealer Reviews has been informed that Motorcity Walsall has closed down.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
14 reviews3.4 out of 5 stars — Rated Average
Excellent
8
Very Good
1
Average
0
Poor
1
Terrible
4

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  • Contact Information

    Address

    Motorcity Walsall Ltd (CLOSED DOWN)
    Walsall Road
    Walsall
    West Midlands
    WS9 9AH

    Get in touch

    01543 454566

    Opening times

    Sorry, we don't have opening times for this dealership

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    Dealership Statistics

    57%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Motorcity Walsall Ltd (CLOSED DOWN)

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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