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13 reviews from our car dealer reviews community
Leave a review for Motor Mania
Leave a review

13 reviews from our car dealer reviews community

Leave a review for Motor Mania
Leave a review
"MY DOG COULD DO A BETTER JOB"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

CANNOT BE TRUSTED. COMPLETE RIP OFF. *CORNERS WERE DAMAGED*

"Not good customer service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just be extra careful when you want to buy a car. I visited the garage on a Monday, after I spoke to someone and said the car is available to drive off, when I arrived there the car wasn’t, the man denied that on call he said the car is ready. He said that the car will be ready on Wednesday, latest Thursday. I placed a deposit of £100 and left. I called him on Thursday morning and asked about the car, but the car wasn’t ready, he said Friday, or Saturday. I called Friday morning, the car wasn’t ready, and I give up. When I asked about the deposit refund, he said that he put money in to repair the car from me, and is my decision to give up, so will not get the deposit. That is my awfully experience.

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+8 Found this review helpful
"Great from start to finish!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Exemplary customer service from the staff at Motor Mania. Friendly, professional and more than willing to help! Absolutely faultless, will be returning with a friend as she’s in the market to by a car also! Thanks

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+3 Found this review helpful
"MOT"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to Motor Mania for MOT and the rest in history. They are just not straight forward and they are crooks. Avoid them at all cost. You can get MOT for 29.99 at nicer and established places however they will charge you 39.99 and rip you off as well.

"well cant say one bad thing about them "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would deal Motor Mania again. Very straight with me, great car, great price and great service. Steve F.

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+1 Found this review helpful
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"selling dangerous cars!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from Motormania, they are liars. They say they do not sell accident damaged cars, YES THEY DO. they sold me an accident damaged car and had parts from other vehicles on, it needed a new battery, starter motor, complete exhaust, it had a broken spring, more than half of the lights did not work, the N/S back light unit was off a totally different car to the O/S. Between me first viewing the car and collecting it, parts had been removed and swapped, they didn't care, would not replace them or reimburse me. They fitted a new exhaust which was the wrong one, I had to go to another garage to get it put right, they fitted a reconditioned starter motor and charged me for it plus TWENTY FIVE POUNDS for fitting it! complete rip off. I had the car inspected and it failed an MOT on SEVENTEEN items. The inspector said NO WAY did this car pass a legitimate MOT 7 weeks previously. "With all the holes in the exhaust, how did they test the emissions and that spring has been broken for weeks, plus half the lights are not working, bulbs missing and the rest are pointing all over the place. I have reported Motormania now to Trading Standards, adding to the list of complaints already against them (check Google reviews), AVOID MOTORMANIA!

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+11 Found this review helpful
"DON'T BUY FROM MOTOR MANIA"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sale went fine, car looked fine and they agreed to chuck in a free MOT. Was given a 'passed' certificate but only a few days later I needed a new oil filter, new battery, fan belt came off and my engine nearly blew up on the motorway!! Oh plus I needed 2 new tyres to boot all of which they refused to pay and take responsibility for! Once the money is handed over they don't care if the car they are selling is dangerous! They are breaking the law and getting away with it! Don't buy from Motor Mania people!!!!!!!

"V Unhappy buyer"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from these guys recently, seemed helpful on the phone, tried to get as much info as possible as it was 200 miles away from me but i liked the car. But then things went down hill, when i got home i realised it was missing the DAB and upgraded stereo system ( which were amongst the reason travelled so far for the car). both of these listed on the add. (i didn't realise as it was picking up the channels i cant get around my area without DAB on FM which all disappeared on the way home) The car had stone chips all over, a dent in the bonnet, tow bar was in no condition to tow anything, and the car absolutely stank of dog. none of these mentioned on the add. all of these i was willing to let slide as i liked the car. the 'service history' was just an piece or paper with dates and mileages written on, no stamps or signature. had it serviced when i got back by a trusted mechanic who told me that the oil filter looks to have never been changed, same for the air filter. When i contacted them to resolve the DAB issue (asked if they would pay for an aftermarket unit) i was met with an aggressive response and lots of excuses and lies. Customer satisfaction is bottom of their priority, the just want to flip cars by any means necessary. Not impressed

"Hank"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am living in the USA and wanted a reliable cheap car. I spotted one they had. Telephoned and said I wanted the car. Set everything in place to buy the car. Got all the banking details for Motor Mania and proceeded to tell my bank to transfer xxxx amount of money to Motor Mania bank. I told "Alex" that we would arrive in Manchester from the US Thursday morning 28th. April. After a lot of hard work I e.mailed Motor Mania telling the money was on the way. I received an e.mail back telling me that he had sold the car to someone else. Obviously I had been GAZUMPED. He said he would return my money to my bank. This Company is the worst I have ever dealt with. He then had the cheek to offer me another car at a higher price. I would not buy a car from this firm, even with "bad money". They are beneath contempt. Their business ethics are the worst I have ever come across. I didn't think people like them existed.

"Tomaz"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Motor Mania are very bad people. First experience buying car in England. Car head gasket gone, £800 repair cost. Told me to take them to court.

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Dealership Information

Motor Mania is a used car dealership that is based in the Stretford area of Manchester. This dealership offers a wide range of different types of cars at different prices tp suit all budgets. This is a well established car dealer that also is atached to a car repair centre on this site, Services offered by Motor Mania include; Finance, Part Exchange, they buy car for cash and also offer a FREE 7 day drive away insurance for all cars sold.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
13 reviews2.2 out of 5 stars — Rated Poor
Excellent
3
Very Good
1
Average
0
Poor
1
Terrible
8

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  • Contact Information

    Address

    Motor Mania
    Chester Road
    Manchester
    Greater Manchester
    M32 9AU

    Get in touch

    0161 8656398
    http://www.motormaniamanchester.co.uk

    Opening times

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    Dealership Statistics

    30%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Motor Mania

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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