0% Reviews
replied to
33% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


6 reviews from our car dealer reviews community
Leave a review for Motorpoint Birmingham
Leave a review

6 reviews from our car dealer reviews community

Leave a review for Motorpoint Birmingham
Leave a review
"DONT !!!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Terrible mistake and never again. Paid a deposit and ended up buying a £30k car less than 18months old without any mention of the scuffs, paintwork damage, missing floor mats and only 1 key. Was offered a good value for our Part Exchange only for that to be reduced significantly on the day of our appointment. Our NEW car developed multiple warning light faults within hours of the purchase. After they had our money their attitude to us and level of customer service took a turn for the worse in a big way. My sincere advice to all those reading this review is to stay away from Motorpoint and stick to a proper main dealership or a decent reputable company. If you have no choice then please make sure absolutely everything is 100% before payment - do NOT give any deposit beforehand.

Get Car Finance

Reviewer has confirmed their email address

+1 Found this review helpful
"Just want to sell don't care "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a car from motorpoint Birmingham and the agent made so many promises when I was buying the car that were never fulfilled. The wiper was supposed to be replaced, the brackets on the rear shelf were broken. Sent emails and numerous calls and what did I get nothing. Ignored what a joke.

Get Car Finance

Reviewer has confirmed their email address

+3 Found this review helpful
"Not brilliant "
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I “ defected” to Audi this weekend after years of driving Mondeos. Whilst I’m happy with the car itself, I’m really pee’d off by unfulfilled promises from Motorpoint. I pointed out a defect in an alloy and a chip by the number plate and under the bonnet everything was just filthy and full of sand. “ All this will be sorted before you pick it up”. The alloy wasn’t so they said for me to get it fixed and send them the bill. When I got the car home neither the chip nor the cleaning had been done. Clearly empty promises. I live miles away so it’s not like I can “pop” it back either. Not impressed and they won’t get return business from me.

"Excellent Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My 1st visit to Motorpoint Birminham was to find the vehicle i had in mind, as there were non on site Chelsea took the time to go through stock and find me the perfect vehicle for me, as this Vehicle was locted in Newport Wales Chelsea made the arrangements for the vehicle to be moved to B'ham so i could view, Chelsea was so pleasant and helpfull and offered all the help i needed. On my return to view the vehicle I was shown and completed the handover with Demi! Again a lovely young lady who was helpfull and pleasant to deal with. All round an excellent Service by Chelsea, Demi & Motorpoint Birmingham. Many Thanks and certainly worth the visit Bev

"Fantastic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Treated like a valued customer from start to finish fair deal on the car and trade in then our new car was prepped to a high standard on pick the whole transaction went througj so easily

"Dont buy a car from here"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from here and had nothing but problems since I left the garage with poor customer service, no communication and incorrect documentation with car... would never ever recommend anybody to buy a car from here

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

CDR Logo Transparent
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Get Car Finance

CDR Logo Transparent

Dealership Information

Motorpoint Birmingham is an Franchise dealership that is based in Birmingham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
6 reviews2.5 out of 5 stars — Rated Average
Excellent
2
Very Good
0
Average
1
Poor
0
Terrible
3

Add Review

  • Submit new information

  • Contact Information

    Address

    Motorpoint Birmingham
    2 Lichfield Road
    Birmingham
    West Midlands
    B6 5SU

    Get in touch

    0121 222 7373
    https://www.motorpoint.co.uk/used-cars/branch/birmingham

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    33%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Motorpoint Birmingham

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more