What an absolute farce! DO NOT BUY KT68 VRO Rang up to enquire about a car, was told it was ready for collection and would have had all cosmetic issues resolved. Felt satisfied with the phone operator telling me it was in A* condition and had been serviced 3 times. Half way through the 2 hour drive to Motorpoint Castleford I got a phone call advising me that the car I’d been told was ready to drive away had just been through it’s initial inspection and they had found 2 cosmetic faults, a dent in 1 door and an issue with a chrome headlight trim. I figured no issue as we can view the car then get them repaired after and motorpoint could deliver it in a few days. We arrived and the whole place felt chaotic, with nobody on reception to greet us. We were eventually asked by someone if we were being looked after and after this he arranged for a sales person to speak to us. I still have no idea who he was as I realised on the way home he never gave his name or did any form of introduction, other than asking if we were there to see a Qashqai, we weren’t we were after a Vitara. Once we were given the keys to the car that’s when things really feel apart, quite literally. This previously ‘ready to drive away’ car was dirty and covered in water marks, had what looked like melted black plastic in the door shuts, melted black plastic on the exterior, one of the A/C vents was snapped, massive scratches in all the trim most notably in the middle of the dashboard on the passenger’s side and above all a piece of trim on the rear offside door was hanging off. When I then looked at the ‘service history’ it became apparent that it had 3 services, not the 4 I was originally told and that these ‘services’ were nothing more than oil and filter changes at a local garage nothing else done on a 4-year-old car. When I showed this to the sales guy he was visibly embarrassed, we’d been told the car was ready and drove for 4/5 hours based on that. We weren’t even offered a coffee for our wasted time. Based on the above I wouldn’t recommend motorpoint cars to anybody that I liked.