Bought a car from here and had nothing but hassles since I got it. Currently paying for a car I’ve not been able to drive for the past 4 weeks due to underlying damage, due to having the car out with the 6 months (I’ve had it 7 months) they have no interest in helping, simply saying they won’t can’t do anything!!! Was on calls for over 4 hours at a time waiting to speak to someone! Avoid at ALL COSTS

Had my car 3 months and I have had nothing but nother from it. This ranges from noticing a chip on windscreen the next day. Took it into branch told not a chip but filled it over. 3 weeks later 2 warning lights come on, told to take to nissan dealership for diagnostic test - camera lane camera needs replaced. Also told by garage that my breaks were excessively corroded and needed replaced. Argued with branch as this was queried on test drive that breaks didn't sound right but was fobbed off. Eventually after weeks of perseverance, breaks were replaced. Then only last week wiper blade motor broke and now car cannot be driven until replaced - car currently been in garage 4 days! Contacting them is only viable by email it seems tried calling and don't get anywhere with branch. Stay away selling cars which are faulty!!

After purchasing a car with a warranty from yourselves in your Glasgow branch on 10/08/22 I have had nothing but bother with it and continue to do so. After picking up the car the tyres felt bumpy, I took it into a garage, and they said the tyres were on their last tread. Ended up in Kwik fit after various calls to your customer service team which costed me money as you don’t have a free telephone line. The car ended up off the road as it got fitted with 2 new tyres although 4 were required according to Kwik Fit regulations however you would only pay for 2. A couple of weeks later I was driving along, and the engine management light came on. I took it into Halfords after contacting various Skoda dealers who said the car would need to have a diagnostic check, but they were unable to do this check as they had no availability. Spoke to several customer service agents at Motorpoint again at my expense, advised that the warranty which was just up would not be covering this though they would uplift the car and take it to a Skoda dealer. The car had been checked at Halfords where we were advised that a Skoda diagnostic test would need to be done. They also advised that we would be told it would be the spark plugs that were at fault, but they said this would not solve the problem. After much inconvenience the car was taking to Skoda at Titwood road Glasgow where a service manager said he would arrange when they had an empty spot to check it over. They did this and as advised previously by Halfords it was found to be ‘’spark plugs needed’’ this cost would be £229. The car was in skoda for over a week bearing in mind it was supposed to be in good condition when purchased. It came out of Skoda has ran another week and low and behold the light is back on again. I contacted the AA who told me I should wait until the car conks out before calling them back. Motorpoint I would like to say your aftersales is RUBBISH and I am sorely tempted to return the car and leave the car in your forecourt. The car was bought in good faith with good money paid.

Disgusting company bought a car here paid £18000 cash and the car was due a service on the 2nd of dec when got the keys to the car and everything was finalised and service was agreed to take place a few days later I was called to be told the car was serviced the day I bought it and didn’t need a service and I argued with them and was assured to my disbelief I was driving to work a few days later and the engine oil light comes on stating oil at dangerous low levels paid the AA to come out to go over the car and the outcome was the car has never had any service as far as they can see called back to motorpoint and the manager was a bigger Liar than the rest of them totally disgusted experience with this mob and will never buy another thing from them and the car is now going back to them on Monday morning and I have instructed my Lawyer to take this matter up beware folks keep well clear of this bunch of gangsters totally disgusting

Arrived expecting Mr Shiney Shoes ..Mr Gellhell Hair..or even Mr Big Mouth ... alas it was not to be .. The best welcoming interesting and pleasant staff informed me they don't have to act like a Turkish Market Man or a Bad Private Eye ..nobody followed me around stressing me out. It was soo refreshing to walk round at MY pleasure having a wee nosey at all the thingys with 4 wheels ..oh yeah CARS .. honestly I'm BLONDE and I only ever put petrol in a car because I HAVE to ... The boys/men were honest fair upfront thoughtful considerate and relevant and kind even although they could have taken advantage of my blondeness.. I never felt preasured and I left with more information about a couple of cars than i know about the one I have been driving for years.. Financialy i felt they were fair factual precise ..and I left with all the information to contemplate without any stress at all ... So much so I will be rushing back to make a purchase ... The BEST car buying experience EVER XXX

I’ve used Motorpoint a few times now and have always been delighted with the value for money. I had a problem with my recent purchase which I tried unsuccessfully to get sorted via warranty with a local dealership. I then went back to Motorpoint and they were fantastic to deal with. The end result was that they took my car back and I exchanged it for a different vehicle. On arrival at Glasgow I was anticipating problems but the sales team were superb and processed the change smoothly with no stress resulting for me. Thanks to all involved - Phil , Lewis and Adam for all your help. Will definitely plan to carry on using as it definitely works for me.

Why don't Motorpoint Glasgow return calls? Because they have had your money and don't give a monkeys about after care.