I bought my car from Motorscene for £2000, it needed a couple of things fixing which they promised to do, mainly the rear door wouldn’t open ( mot fail) any way three times I tried to get it fixed and they were full of excuses, on my final visit to them they had gone bankrupt. Absolutely wasters and eager to rip people off! Good job they are finished no one else can get shafted.
Bought my car off Motorscene in June 2017 paid £5000 for it and have spent another £1200 on it rang him who sold me the car (MIKE) because the car was still under warranty. He said he would get back to me with in an hour which he never. Every time I rang him he put it into his voice mail after 6 hours manage to speak to some one else which told me to take it down the following week and they would have a look at it he said the warranty didn't cover it so I paid it my self .
Motor scene is now closed, I am surprised it lasted so long, place went down hill when kiefer left, I go past most days and its empty.
Have an ongoing complaint with Motorscene about the condition of the car upon delivery. They have not replied appropriately to my complaint and court proceedings are the only way forward, don't trust these fellas! Parts taken off car before delivery, iPhone charger connection removed along with arm rest, odd tyres, discs and brake pads had to be replaced all round. Engine not running correctly, turned out bits of the timing chain guide had broken and required replacing, hence why it was not running correctly! Suspension shot, parts perished and final straw the gearbox bearing went within a few miles of use. Offered 400 pound to go away with a few thousand pounds of repairs to contend with and as the vehicle had been exported to me, they washed their hands of any repairs
Reviewer has confirmed their email address
No issues what so ever! When my car broke down, Motor scene were more than happy to help and got the repairs done quickly and easily and even delivered the car back to me. They were really helpful and friendly and when I received the car it was immaculate and it;'s definitely worth every penny. I would recommend Motorscene to anyone.
Reviewer has confirmed their email address
I have bought numerous cars from Motorscene Ltd since 2010. I have always been pleased with the service given by all the staff. The staff will always try the best to find the right car for you and not just sell you any car. All the cars I have bought from Motorscene, were well presented and ready for collection the day I requested. I would recommend anyone to visit Motorscene in Hewish for their next car, you will not be disappointed.
I phoned twice before travelling to see if they would be happy taking my higher value car in part exchange (2012 vw tiguan)(for loan settlement). both times I was reassured that this was no issue. so I travel for 2.5 hours, as I walk in the showroom, there is one salesman with his feet on the desk playing on his mobile. wasn't greeted. so another salesman gave me the keys to have a look around the car. The car was in un-driveable condition. all 4 discs were completely worn, no way would they have passed an MOT (also worrying for a car that only had 40k on it). there were also several other bits missing (mirror indicator lenses also an MOT failure). When I went back in to ask for a test drive the salesman then stated 'actually, we wont be interested in taking your vw tiguan in part ex, its too new and too low mileage ' So I had wasted 5 hours and £45 of fuel for something that could've been discussed over the phone!!! No wonder their ratings are terrible! just wish id checked before travelling (lesson learnt I guess!)
The service form this dealership was very good. I purchased a Mini from them back in August and up to now I have had no major issues, The car was very nice and clean and in great condition and was very good value for money. The dealers were every helpful and friendly and I would definitely recommend this dealership to my friends and family.
Reviewer has confirmed their email address
Bought a car from this garage, 8 months later it needs a new engine. ~ £3000 Not entirely their fault as it is a fault that could go undiagnosed, however given the number of reviews I've seen (which I wish I saw before I bought the car) cars going wrong shortly after purchase seems to be a common occurance with this garage so putting this out as a word of warning.
kie treated us well when we first arrived to look at a Citroen c5 estate, there was a bit of drama a few weeks before I got the car, but lie kept us informed and got there in the end, I have experienced a few teething issues with the car but kie has dealt with the issues so far a few more to sort, but so far I have been pleased with the way motorscene has acted and would buy a car from them again not a problem. kie works hard to please.
Car Dealer Reviews has been informed that Motorscene Ltd has closed down and is no longer trading.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Motorscene Ltd (CLOSED DOWN)
Weston-super-Mare
North Somerset
BS24 6RT
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