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356 reviews from our car dealer reviews community
Leave a review for MotorTrust UK
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356 reviews from our car dealer reviews community

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"Rewarding trip from Barnard Castle"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We travelled from Barnard Castle to Preston to pick up our BMW from Motortrust UK. Little did we know at the time just how rewarding the trip would turn out to be. Our sales representative, whose name escapes me now, was a lovely guy and really, really helpful. The moment that we hit the road home, we could not resist but to put the car straight into sport mode. The thrill of the drive, the power at our fingertips, and the sheer joy of how amazing this car is left us well-chuffed. Here's to many more miles of happiness in our new BMW. Thank you, Motortrust UK, for everything.

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"Excellence is still achievable "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my Audi from Motortrust, and initially I was a little concerned when I learned of a calliper seizing issue with my car. The team addressed the problem with remarkable efficiency. The replacement was done so promptly that it barely registered as a hiccup in the process. The handover was managed by Adam, whose attention to detail during the paperwork phase was second to none. His informative approach made what could have been a tedious process into a seamless transition. The level of service provided by James during the sale and Adam was not just informative but also genuinely reassuring, making the entire experience stand out. In a world where customer service can often be hit or miss, this team proves that excellence is still very much achievable.

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"A delightful find "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car I bought from MotorTrust located in Preston was a delightful find whilst searching online at AutoTrader. My search was specific, I knew exactly what I wanted and this Kia not only met what I was looking for but exceeded it. The condition of the car when we went to collect it was impressive, it was clear that it had been well maintained and cared for. It was a lovely little car and perfect for my needs. The online photos truly did not do the car credit as when seeing it person it looked even better. Ryan had a great personality and he was someone you could share a joke with. I would happily shop here again when I decide to upgrade my vehicle and recommend them to family and friends.

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"Spot on service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything was spot on with the customer care I received from the sales agent at Motortrust, he was such a gentlemen. So easy to get on with and his knowledge about the car was superb. My VW Tiguan is brilliant, I love it. Motortrust come highly recommended from me and I will be certain to return to this dealer when i'm ready to buy my next car.

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"Very chuffed"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having seen the car advertised online through Autotrader with Motortrust UK, I gave them a call and arranged to visit them in Preston to look at the car and take it for a test drive. When I arrived, I went into their office, and I was greeted by one of their salesmen. I'm sorry I am terrible at remembering names, but he was such a top guy, super helpful, and friendly. I felt under no pressure at any time; the test drive went so well that I went back and signed all the paperwork, and I was driving away in my Fiesta in no time. It was that simple. I'm very chuffed with my new car!

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"Mark deserves a solid five "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From making the initial inquiry to Motortrust to the handover, Mark was absolutely brilliant. He was polite, had great communication skills, and had good knowledge about the cars he was selling. I gave Mark a solid five for the customer service while purchasing my Jag from him. 

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"Friendly sales executives "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After doing a good search online for the car I wanted, I eventually managed to find one with Motortrust, which is located in Preston. On visiting the dealership, I was met by one of their friendly sales executives, who really went out of his way to help me. His warm smile and laid-back approach made me feel comfortable in his presence and it gave me the confidence to buy my car from him. If I could rate these higher than five stars, I would, because they are certainly worthy of it.

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"Great experience "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐⭐⭐⭐

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"One happy lady"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm very happy with the car I purchased and the service from Motortrust. I have no issues at all, so there is no reason for me not to rate them 5/5.

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"Patience is virtue "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you very much, Motortrust UK. I am very grateful for your patience while I bought my Vauxhall. It took me a little while to get myself organised, and I appreciated your cooperation throughout. I love my Vauxhall; it really is superb, and there are no faults to be found. I would definitely return! 

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Dealership Information

Our vehicles your choice.

We pride ourselves on supplying quality ex Motability cars, one owner, low mileage vehicles,

all makes and models, automatics, manual, hatchbacks and saloons, in diesel and petrol variants.

We have a great selection of cars in stock such as Mercedes, BMW, Jaguar, Nissan, Ford, Vauxhall, Jeep and Volkswagen.

High standards.

All our vehicles are fully HPI/mileage checked, fully valeted and prepared to a high standard.

Competitive pricing.

All our cars are monitored on a daily basis by our buying team to try and offer the lowest prices possible, we also offer very competitive low rate finance packages and a comprehensive warranty for your peace of mind.

This ensures that all our customers are able to buy great quality vehicles at less than the average market price.( you will be hard pressed to find a better deal)but don't take our word for it come on down and take a look.

No pressure sales.

As a family business we try to offer all our customers a friendly and no pressure environment so that you can choose from over 350 vehicles with complete confidence and in a relaxed atmosphere.

Regards

M porter

Managing director

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
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Ratings
356 reviews4.8 out of 5 stars — Rated Excellent
Excellent
312
Very Good
42
Average
0
Poor
0
Terrible
2

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  • Contact Information

    Address

    MotorTrust UK
    Blackpool Road
    Preston
    Lancashire
    PR4 0XL

    Get in touch

    01772 972727
    https://www.motortrustuk.co.uk/

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 19.00
    Sat 09.00 - 18.00
    Sun 10.30 - 17.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    25%
    Percent of reviews responded to by this dealer

    Additional Information About MotorTrust UK

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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