461 reviews from our car dealer reviews community
Leave a review for MotorTrust UK
Leave a review

461 reviews from our car dealer reviews community

Leave a review for MotorTrust UK
Leave a review
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"Will be back again! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Been okay, issue with the repair, happy with how that was handled. Customer service was really good. Course he would. 5* review. I am really happy with the BMW I bought from Motortrust a few weeks ago. It is in great condition and is running like a dream. Having had it for a few weeks now I am happy to say that not issues have arose. While I was buying the M140i everything went very smoothly and the team were helpful and friendly throughout. I would happily pass on my recommendations, and will be back when the time comes for another!

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David Masters from MotorTrust UK in response to Will be back again!

Thank You so much for your Kind review, and more importantly Your business!! We Hope Your New BMW provides Many Years of enjoyment and look forward to dealing with You again!!

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"Superb dealership!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Me and my husband are both really happy with the BMW we recently purchased from Motortrust. Sadly, we weren't able to get time off together to view the car, so I viewed the car and secured the sale, and he went and picked it up. We were both so happy with the condition and how nice the car is to drive. The tea mwere brilliant with both of us, they were all so lovely and really catered to our every needs. I would more than happily buy from Motortrust again, they were superb to work with.

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David Masters from MotorTrust UK in response to Superb dealership!

Thank You for your Kind Words, We are glad to hear You enjoyed the experience of dealing with us, We hope your new car provides many miles of smiles!! Thank you for Your custom

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"Perfect service! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The guys down at Motortrust were nice, and really friendly too. The customer service was perfect, everybody was polite and more than happy to answer any questions I had. I purchased a Ford Focus from there and I really like the car, its gorgeous to drive and very smooth. I recommend!

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David Masters from MotorTrust UK in response to Perfect service!

Thank You so Much for choosing us to supply Your New car! We value Your custom and are Pleased to Hear you enjoyed the experience. We Hope Your New car provides Years of faithful service...

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"Smashing company"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I really appreciated the courtesy call I received from Motortrust, they gave me a call to check in and see how things were a few weeks after the sale, which highlighted to me that their customer care is bang on. The car has been lovely to own so far, I have had quite a few SLKs in my time, so know the cars inside and out, and I can confidently say that I am onto a winner. I have nothing to fault the guys with, they were smashing.

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David Masters from MotorTrust UK in response to Smashing company

Thank You for taking the time to review Our Business, and more importantly, Your custom! I am glad to hear Our team are looking after You and wish You all the very best and many miles of smiles in Your Mercedes!!

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"Couldn't fault them "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really good service from all at Motortrust. I went to view the Tiguan they had in, and was more than happy with what I saw at the viewing. The advert gave a very accurate description, so there was no unwanted surprises when I arrived. The finance process was really simple and quick, I couldn't fault them really.

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David Masters from MotorTrust UK in response to Couldn't fault them

Thank You for your feedback, We really appreciate Your business and are pleased to hear the experience was enjoyable, We look forward to serving You again soon! enjoy the car..

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"Jak S"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Andy pretty much helped me right from the beginning up until the very end. He organised all of the sale for me, and was great at getting the car ready on time. I had quite a few questions that he was more than happy to answer, and the car was exactly as described. I can't fault him or the car, and would definitely go back to Andy again.

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David Masters from MotorTrust UK in response to Jak S

Many Thanks for your feedback, We shall pass on Your comments to Andy but are over the moon to hear Your experience was memorable! Thank You for choosing us and We hope the car provides many miles of safe and enjoyable motoring!

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"Nice easy process! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very nice easy process buying from Motortrust. It was my first time using these guys and I will definitely be returning! The transaction was so smooth and easy, I have never had a buying experience as easy as this! It was my first time using this team in Preston, and I would be more than happy to recommend to friends and family. The car has had no issues at all, and is driving as sound as a pound. I would be more than happy to buy from Motortrust, and will continue praising their hard work!

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David masters from MotorTrust UK in response to Nice easy process!

Thank You for your positive review, but more importantly, Your Business.. We are glad to hear you enjoyed dealing with us and We look forward to being of service again in the future, Enjoy the new wheels!!

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"Such a nice Merc! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought such a nice Merc from Motortrust recently. It is in such nice condition for a second hand car, and drives a dream. The service provided by the team was fantastic, they were all such nice guys, and did everything they could to make the sale go smoothly. I would be more than happy to recommend to others, and will continue buying from this great dealership.

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"In and out with my car in 2 hours! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Amazing turnaround from Motortrust, I was there for 2 hours max, and ended up driving away with my Volvo the same day! I was so impressed with how quick and easy everything was. The team were 100% the best I have ever dealt with, their communication was spot on, the finance was easy, the car was immaculate, I couldn't pick out a single fault. I highly highly recommend Motortrust, and would definitely buy again!

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David Masters from MotorTrust UK in response to In and out with my car in 2 hours!

Thank you for your review! I am glad We were able to go the extra mile and turn your car around same day! We really value Your business and Hope the Volvo provides Many miles of faithful service!! enjoy Your new car..

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"Carl was a smashing guy! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The service itself from Motortrust was absolutely fantastic, Carl was a smashing guy, I really felt like I could trust him. He made the sale so simple and easy, he sold the cars how they're meant to be sold. Just this is the car, this is the price, what do you think sortaa situation, which I really like, no messing about or nothing. I asked for the warranty too, and wasn't pressured to buy any add ons. I can't complain about Carl or his service, he was a smashing salesman.

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David Masters from MotorTrust UK in response to Carl was a smashing guy!

Thank You for such a fantastic review! and more importantly for choosing us. I shall pass on Your comments to Carl and am overjoyed to hear We have provided fantastic customer service and made it memorable. We hope Your new purchase provides many miles of smiles!! enjoy

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Dealership Information

At MotorTrust UK, we’re proud to be the largest independent car retailer in the North West.

With over 1,500 vehicles in group stock, we’re confident you’ll find the perfect car to suit your needs. Each location is committed to delivering exceptional customer service, ensuring a seamless car-buying experience.

Browse our incredible range of vehicles and discover why MotorTrust UK is the trusted choice for drivers across the North West.

Your dream car is just a click away! 🚗✨

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
461 reviews4.8 out of 5 stars — Rated Excellent
Excellent
384
Very Good
72
Average
0
Poor
0
Terrible
2

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  • Contact Information

    Address

    MotorTrust UK
    Blackpool Road
    Preston
    Lancashire
    PR4 0XL

    Get in touch

    01772 972727
    https://www.motortrustuk.co.uk/

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 19.00
    Sat 09.00 - 18.00
    Sun 10.30 - 17.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    19%
    Percent of reviews responded to by this dealer

    Additional Information About MotorTrust UK

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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