Ronald G, April 2025
"Smashing"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I purchased a Audi A3 from MotorTrust back in January, i have had an issue with it but Ian has been super helpful throughout the whole process and is helping to get this sorted with me. I love the car and it is fine apart from the one issue. The service has been smashing and i am still giving a 4/5 because of this.
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Keith K, April 2025
"No complaints"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very good experience buying from Adam at MotorTrust. Found them to be very helpful and I have no complaints about their customer service. Vehicles not bad either, issue with the brakes at sale but waiting on this to be resolved.
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Linda C, April 2025
"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Excellent service from start to finish .. felt looked after, very friendly team ! Happy customer
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Charlotte D, April 2025
"Great customer service"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
It was a long trip to visit the dealership after finding what I wanted online, but it was worth it in the end. The salesperson was really lovely and friendly, with great customer service. Few issues with the vehicle since driving away, so my suggestion for a 5* would be better presale checks.
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Nick G, April 2025
"No problems when buying "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Our experience of buying with MotorTrust was fine, we had no problems with their customer service
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Dennis G, April 2025
"10 out of 10"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Visited the Preston branch to purchase a new van, and dealt with by Carl. I'm happy with the service, happy with the way they dealt with it and happy with the van
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Karol M, April 2025
"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I would give 6 stars if I could. From the start, the service was very easy and quick, they went above and beyond to help sort out financing on a Sunday so I could drive away the same day. A few days later an issue with the vehicle was quickly resolved by their aftersales. In 17 years, they are the best dealership I have dealt with. I would look to go back and have already recommended them to others.
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David S, April 2025
"Does the job"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Purchased a Dacia Sandero so we can get from A to B, and it gets the job done. Found the service at Motortrust to be good, no issues from me.
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Sohail A, April 2025
"Great customer service "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought a Toyota Corolla in January, and it's absolutely running smoothly. Had great customer service, the process was smooth. Some room for improvement is maybe offer a drink whilst looking but it wouldn't put me off looking at what cars they have in the future.
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Michael A, April 2025
"Straight forward purchase"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Buying with Motortrust was a straightforward, pretty smooth process, although it could have been quicker. Vehicle is driving fine.
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