Great experience buying my car from Motortrust UK. I managed to keep an open channel of communication with the team throughout and although I didn't always get a quick response straight away, when I contacted them, I always managed to get in touch with the team quite swiftly when I gave them a call. Everything went really well, I'm happy to give my experience 4*

I didn't have the best start to owning my new Mercedes because someone around my local area went round smashing car windows, and unfortunately both of my cars fell victim to this rampage. Everything has now been sorted through insurance, and I'm getting on fine with the car. As for the experience, I felt it was nice and easy. We spent a lot of time walking around taking a look at all of the other cars and were given plenty of space to do so. Once we found the Mercedes, we approached a member of the team, and everything from there onwards was well explained.

Although the car took longer than expected to get from from start to finish (6 weeks) I felt that the customer experience was good and I was well informed about the issues that were getting sorted, so the communication was great. The car has been used every day since for my commute to work and she's been lovely. I think if the car had been checked over before going online, the issues would have been sorted before agreeing to take the car, and I could have given 5 stars.

So far all is going perfect with my Mercedes C-Class. The customer service was very good and very helpful. There was no sort of pressure from the team, but the only reason for not giving top marks isn't because anything went wrong, but I just think the sale went as it should.

I’m extremely happy with my Nissan Qashqai, and I couldn’t have asked for a better experience. Shortly after getting the car, the dashlight came on, but I was reassured by the dealership’s excellent customer service. Thanks to the extended warranty I took out, they were able to sort it out quickly and without any hassle. Overall, I’m very satisfied with both my vehicle and the level of support I received. I highly recommend this dealership for their great service and attention to detail!

Everything was superb during the sale of our BMW. From start to finish, the salesperson was professional, knowledgeable, and dedicated to making the process as easy as possible. He kept us informed every step of the way and was always available to answer any questions. The sale was quick and efficient, and we couldn’t have asked for a better experience. We highly recommend Motortrust for anyone looking to buy a car—they made the entire process a breeze.

All the staff were lovely and extremely helpful throughout. No question was left unanswered, and they were easy to contact if I needed to speak to them about anything. Overall, I'm over the moon with my Land Rover and the customer service I received from this dealership, so I'm more than happy to score them top marks.

Just wanted to say thank you to Motortrust in Preston. The customer service was absolutely fantastic, and the lad that looked after me could not do enough to help me. I never felt rushed or pressured into the sale, and he gave me all the time to look at the car in my own time and decide what I wanted to do moving forward. I would 100 percent recommend this dealership to anyone else looking to buy their next motor, and I would happily shop here again in the future.

Motortrust Preston has a fantastic selection of cars, and we were really impressed with the variety on offer. We decided to trade in our Land Rover for a Ford Ranger, and the whole process was seamless. The staff were friendly and knowledgeable and made us feel welcome.