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96% Recommend
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870 reviews from our car dealer reviews community
Leave a review for MotorTrust UK Garstang
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870 reviews from our car dealer reviews community

Leave a review for MotorTrust UK Garstang
Leave a review
"Kelly Batty"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hope I can say just how helpful the gentlemen who owns MP motors was, I had no problems at all with trusting there customer service, they quickly resolved fault with me & was less stressed & worried as they was reassuring & understood everything I’d needed , I’d recommend this guy tip-top if u need a car 👏🏻

Andy from MotorTrust UK Garstang in response to Kelly Batty

Kelly Thank you for your review, we pride ourselves on 5 star customer service and your review helps us maintain this, We hope you enjoy your car and hope to see you again. MP Motor Company

"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently picked up my car. MP motor company made it an easy purchase with no hurdles. I recommend them to anybody

Andy from MotorTrust UK Garstang in response to Excellent service

Michael Thank you for your review, we pride ourselves on 5 star customer service and your review helps us maintain this, We hope you enjoy your car and hope to see you again. MP Motor Company

"First Class in all Departments "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just purchased a Mercedes Eclass from MP, they were totally professional from when i first visted,Nothing was too much trouble, and i was not harassed by pushy salesmen. I was dealt with throughout my purchase by Anthony who was totally professional and nothing was too much trouble. I would highly recommend this company,they are worth a visit Thank you once again

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+0 Found this review helpful

Andy from MotorTrust UK Garstang in response to First Class in all Departments

Graham Thank you for your review, we pride ourselves on 5 star customer service and your review helps us maintain this, We hope you enjoy your car and hope to see you again. MP Motor Company

"Terrible "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Horrendous service from this garage. Sold a vehicle to my elderly father as trade sale/sold as seen, a blatant attempt to bypass their obligations under the consumer protection act. The vehicle was bought less than 3 months ago and has numerous faults. Garage contacted, they have refused to help, as in their words a trade sale to a retail customer is ok, so they have no obligation to fix the vehicle .Absolute rubbish. Be very wary of MP Motor Company.

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+4 Found this review helpful

Nigel Lynch from MotorTrust UK Garstang in response to Terrible

Hi Peter, Your father came to view and test drive a 17 year old Mercedes-Benz, which was advertised as a Genuine Part Exchange with some service history. We had the vehicle advertised for £3,995 and your father offered £3,000. We informed your father that the only way we would sell him the vehicle at that reduced price would be without a warranty, to which your father agreed. I have since spoken to your father and he accepts that he was fully aware of the vehicle having no warranty due to having a reduction of £995

"Regret buying from them"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So disappointed with MP Motor Company in Preston. I bought my car from them having seen so many great reviews. My citroen c4 has had problems since day one and despite speaking to Nico and nigel who promised to arrange for me to bring the car in it never happened they are really friendly on the phone and promised to call me back to make an appointment but every time you call its the same a d they never call back this is their delay tactic to run down. The 6 month liability they have. I won't say don't buy your car from them but make sure you test drive it first and look for faults. My complaint is now with trading standards who are investigating the situation

Mike Porter from MotorTrust UK Garstang in response to Regret buying from them

Hello Adam I’m sorry to hear about your disappointment, however I do believe that Car Finance 24/7, your finance provider, sent an inspector out to inspect the vehicle in question (Automotive Consulting Engineers Ltd) and no fault was found to be present. Please ring the office and ask for myself, Mike, to look at other options.

Mike Porter from MotorTrust UK Garstang in response to Regret buying from them

Hello Adam I’m sorry to hear about your disappointment, however I do believe that Car Finance 24/7, your finance provider, sent an independent inspector out to inspect the vehicle in question, (Automotive Consulting Engineers Ltd) and no fault was found to be present. Please ring the office and ask for myself, Mike, to look at other options.

"Hassle free and good service."
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased my BMW in May and can’t thank Tony the salesman at MP Motor Company enough for a hassle free, pressure free sale. Communication excellent. Nothing was too much trouble. After service excellent. Had a seat belt/airbag warning light issue when I purchased car. Was booked in to my local auto electrician for investigation and diagnostic and although work was carried out the warning light has come back on so it’s an ongoing issue. However Tony at MP motors pre-agreed that any costs within reason for the repair would be covered for and all costs were paid for without any fuss. That’s the kind of after service you want whereas many other car companies just don’t want to know once you’ve brought the car! So full praise to MP motors. It was by far my best experience in buying a second hand car. Will definitely recommend to family and friends. Thank you very much Tony and all all at the car company. Phil.

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Andy from MotorTrust UK Garstang in response to Hassle free and good service.

Phil Thank you for your review, we pride ourselves on 5 star customer service and your review helps us maintain this, We hope you enjoy your car and hope to see you again. MP Motor Company

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We went into MP motors last week and dealt with Simon. He was great - he gave us the keys to the cars we wanted to look at and left us to view them in our own time. Once we had decided on the car we wanted to test drive, he put some fuel in for us and sent us on our way, for however long we wanted. He was brilliant - no pressure and no pushy sales pitch. Even after the sale of the car, Simon has been fantastic answering any questions we have had. Highly recommend MP motors and in particular, Simon - thank you!

Andy from MotorTrust UK Garstang in response to Great service

Ryan Thank you for your review, we pride ourselves on 5 star customer service and your review helps us maintain this, We hope you enjoy your car and hope to see you again. MP Motor Company

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"Disgraceful, shameful dealership"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

what a disgrace. Saw a car on AA cars website advertising a Peugeot 108 at MP Motor Company in Preston. We looked at AA and MP Motor Company website and the details both stated the car was tax free. The salesman also confirmed the same by phone and since we are Newcastle upon Tyne based, we agreed Part Ex and travelled from Newcastle to Preston to pick up the car on Sunday. The salesman confirmed all the details again. We paid for the car by credit card, handed over our car then we were given the 'log book' to the newly purchased car and told to drive it to the nearest post office as it has to be registered in our name immediately. At the post office, we discovered that the car attracts £150pa road tax. we spoke to the salesman and dealership manager but sadly they have not told a single true statement, starting from claiming it was the AA fault, to blaming the government for changing the car tax rules. Sadly one statement of bad faith after another, even when we approached the AA who tried to mediate, MP Motor Company maintained their bad faith approach. absolute disgrace, shameful and perhaps illegal practice

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+7 Found this review helpful

Mike porter from MotorTrust UK Garstang in response to Disgraceful, shameful dealership

Regarding your review ! DVLA recently changed the tax prices for low tax / tax free cars registered after 31st March 2017 .your car in question was MAY 2017 The data base that we advertise our cars on ,didn’t pick up on it . I am genuinely sorry the car was advertised as free tax when it cost you £140 .but the car was a zero rated car .its the government who keep changing things for greed not MP MOTORS..... And when your emailing in stating you want me to pay £1000 for a compromise to cover your tax costs going forward . You honestly think I’m that gullible!..... I’ve noticed you haven’t give us a bad review for a bad car . It’s down to the taxation off the car . And you giving me a bad review because you didn’t get your own way regarding the £1000 .... Regards Mike Porter

Amer Waheed in response to Disgraceful, shameful dealership

Very regretably the response from MP Motor Company clearly demonstrates their attitude and statements of bad faith - what you failed to mention sir is that I gave you an option of paying the road tax for as long as I own the car however, your liability stops if we sell it or alternatively, a one off refund of £1000 since most cars last about 6-7 years. as stated in our review, disgraceful attitude and shameful company...the review is based on your dishonesty and false advertising

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"Poor customer service"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car on 14/05/19 from MP Motor Company in Preston. The guy name tony deal with the purchase but he did not give me the new keeper slip on n the pack he gave me with all the receipt. I called soooooo many time to sort it out and give me atleast the copy of the log book but tony told me that when he bought road tax for the car, he had to produce the log book at the post office and sent the log book to DVLA on the same day without giving me the new keeper slip. It’s been 2 weeks and I’ve been calling DVLA to find out wether they received the log book or not. Each time I called DVLA, they say, they haven’t received any log book yet. I also try to call tony on the phone number I used to call him before buying the car but an old lady answers the call and say she doesn’t know any tony or MP motor company. I am in a big trouble and loosing money as I bought this car for a taxi and can’t get it plated by council until I receive the log book and there is no guarantee that I will ever receive the log book if the DVLA don’t receive it from MP motor company. I am loosing money every day. Last time I called tony and asked him to see if they have a photo copy of the log book or not, tony confirmed that he doesn’t have it and he will find out from the post office if they still have the log book there or they sent it to DVLA and call me to give updates but it’s been a week now and haven’t heard anything from him. It’s a big company and everyone there is nice but this thing that happened to me is very unfortunate. I would like to urge MP motor company to sort this problem ASAP is it’s possible. It will be highly appreciated

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+4 Found this review helpful

Andrew seed from MotorTrust UK Garstang in response to Poor customer service

Thank you for your review, we pride ourselves on 5 star customer service and your review helps us maintain this, We hope you enjoy your car and hope to see you again. MP Motor Company

"Fabulous "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great services from start to finish. From choosing a car to actually picking up after buying the advice was sound and my needs felt listened to. Highly recommended

Andy from MotorTrust UK Garstang in response to Fabulous

Stephanie Thank you for your review, we pride ourselves on 5 star customer service and your review helps us maintain this, We hope you enjoy your car and hope to see you again. MP Motor Company

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Dealership Information

Welcome to MotorTrust UK Garstang

From humble beginnings as a small used car dealer in Bolton, MotorTrust UK Garstang has grown to probably the biggest independent used car dealership in Lancashire. Based in purpose-built showrooms at Brock on the outskirts of Preston, we have over 350 used cars, vans and pick-ups on display and available for sale.

Our Stock - Your Choice

We pride ourselves on supplying quality late plate, low mileage vehicles, including all makes and models, manual, automatics, hatchbacks, saloons, MPVs and 4x4 vehicles, in diesel and petrol variants. We have a great selection of Prestige and Performance cars in stock with marques such as Mercedes, BMW, Jaguar and Lexus available to view in our showroom. 4x4s and pick ups are always in demand with our customers, so you will find models available and on show from Land Rover, Mitsubishi, Jeep and Volkswagen.

Prepped to High Standards

Every vehicle we offer is fully HPI/ mileage checked, fully valeted and prepared to the highest standard. We can also offer competitive finance packages and comprehensive warranties to suit your requirements.

Competitive Pricing - Great Value

Our prices are monitored daily by the buying team to ensure we offer the lowest prices possible, supplying vehicles to customers across the UK, because of this we have a high turnover of vehicles; achieved by working on a lower profit margin than our competitors. This ensures our customers are able to buy good quality vehicles, at less than the average market price! Compare our prices, like-for-like with other big motor retailers, you will be hard-pressed to find a better deal, but don't take our word for it, come and have a look for yourselves!

No Pressure - Advice When You need it

As a family business, we are proud to offer all our guests a friendly and honest environment with no pressure selling, in which you can choose your next car from over 350 vehicles in stock with complete confidence. We are sure you'll find a great car and get a great deal. Don't take our word for it take a look at our customer reviews and testimonials.

Enjoy a Visit

We are situated on the A6 in Brock, Preston, and are in easy reach of Preston, Blackburn, Blackpool, Lancaster and Morecambe, in fact from anywhere in Lancashire, the Lakes or North Yorkshire. We are two minutes from Barton Grange Garden Centre, so why not pop down for a relaxing day out? And if you buy a car from us you can drive away or we'll deliver it to your door, ask for details.

We look forward to seeing you soon, if you have any questions in the meantime please don't hesitate to get in touch.

MP Motor Company Ltd T/A MotorTrust UK Garstang is authorised and regulated by the Financial Conduct Authority

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2007

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
870 reviews4.8 out of 5 stars — Rated Excellent
Excellent
772
Very Good
89
Average
2
Poor
2
Terrible
5

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    Contact Information

    Address

    MotorTrust UK Garstang
    Garstang Road
    Preston
    Lancashire
    PR3 0RB

    Get in touch

    01995 918 859
    https://www.motortrustuk-garstang.co.uk

    Opening times
    Mon 09: 00 - 19:00
    Tue 09: 00 - 19:00
    Wed 09: 00 - 19:00
    Thu 09: 00 - 19:00
    Fri 09: 00 - 19:00
    Sat 09: 00 - 18:00
    Sun 10:30 - 17:00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    67%
    Percent of reviews responded to by this dealer

    Additional Information About MotorTrust UK Garstang

    Company Formed: 2007
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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