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3 reviews from our car dealer reviews community
Leave a review for Motorvogue Alfa Romeo & Jeep (Norwich)
Leave a review

3 reviews from our car dealer reviews community

Leave a review for Motorvogue Alfa Romeo & Jeep (Norwich)
Leave a review
"Issue very quickly resolved"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently Purchased an Alfa Romeo Giulia from Motorvogue Northampton. Shortly after delivery we noticed that the rubber door seal was split so contacted Motorvogue in Norwich as they are closest to us. They resolved the problem quickly & efficiently. The manager Mark was very professional & he ensured that the work was done under the warranty. Would most certainly recommend this dealership.

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"Shocking, Embarrassing, Arrogant"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Alfa case number 01508450 Purchased a car from Motorvogue. They were fantastic when taking my money but I have now been left extremely disappointed with their customer service. From the moment I took delivery the car has been nothing but hassle. I have returned to the dealership five times due to faults, and they were unable to fully rectify. The management team are unprofessional, unhelpful, rude and unwilling to take responsibility for the issues. Full of stories and excuses not what you'd expect when you spend serious money. Good job the car has a warranty. I would not recommend Motorvogue to anyone unless you have plenty of spare time. Perhaps in future listen to the customer. Give the customer an option to swap vehicles, maybe offer financial goodwills, don't keep expecting a customer to waste there time and expect them to keep paying for a vehicle that's never been fit for purpose. Most importantly don't ignore the customer. Was supposed to have a meeting with the director and even he couldn't be bothered to turn up. You should be embarrassed. Arrogance is not a good look. Ps please don't reply with a message to say call or email. Read my review (I have) and perhaps take it on board. You may learn something.

"Purchase of Alfa Giulia Veloce"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchase an ex demo AR Giulia Veloce (MY21). A great experience from start to finish. Straightforward, warm and not pushy sales team at MotorVogue Norwich. Very informative, knowledgeable and generous. When I can afford a Alfa Giulia QV I will be back. Thank you to Paul, Suzanne and the team. I wish you every success in your new electric car sales venture on your site. Regards, JAG

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Dealership Information

Motorvogue Alfa Romeo & Jeep (Norwich) is an dealership that is based in Norwich. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
3 reviews3.3 out of 5 stars — Rated Average
Excellent
1
Very Good
1
Average
0
Poor
0
Terrible
1

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    Address

    Motorvogue Alfa Romeo & Jeep (Norwich)
    CROMER ROAD
    Norwich
    Norfolk
    NR6 6NB

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    Dealership Statistics

    66%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Motorvogue Alfa Romeo & Jeep (Norwich)

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