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Absolutely shocking after sales service at Mountbatten Car Sales. Liam doesn't want to know. He is always to busy to take your call. Engine blew up after a week. Cowboys.
i bought the car in may 2016 from mountbatten car sales, drove it back to monmouth the engine light was flashing thought it may be something to do with it needed a run to charge battery stopped in ross on wye to fill with fuel it boiled over head gasket had blown couldnt drive it any further phoned them they eventually agreed to pick it up and give me a courtesy car they had the car a few weeks put a secondhand engine in with low oil pressure took it back and said it was oil pump i think it was a worn engine anyway had enough took car away and part exchanged it i wouldnt buy a wheel barrow here always go to a main dealer now they not exactly cheap either
Bought my car from Mountbatten Car Sales...traveled from Wales to get it. Jason the salesman was very helpful indeed. Very honest and reliable people. Would recommend them to anyone.
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The dealer and staff were polite and friendly, making the whole experience of buying my car pleasant and stress free. I was allowed to examine each car in my own time and given time to think with several cups of coffee! I was treated with courtesy and patience, never feeling pressurised or rushed into making a decision. I left the second day with a lovely, clean car, including full service history. I would definitely recommend Mounbartten Car Sales and would return to buy a car in the future. The whole experience of buying a car was made easy for me. I am delighted with my purchase.
Liam the owner is one of the most polite and professional chaps I’ve met. We had an issue with the car and he really went out of his way to sort it. Would happily buy a car again from Mount Batten Car Sales.
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No pressure sale at all! Friendly and helpful. We were able to spend time looking around and have a good look at several vehicles inside and out. Would recommend Mountbatten Car Sales to family and friends. Very happy.☺Thank you Liam.
if you buy from mountbatten car sales beware they don't tell the truth I was told it had full service history but when I took it for a mot and service the paper work in the glove box was rubbish they do not pay for warranty repairs or new set of keys when the only key you had broke after 2 days and I am still waiting for a cheque for 100 pounds that has never arrived I have tried to post this 3 times without success.
Basically my car passed the MOT with no brakes, no backlight or working wipers, when complaining to Mountbatten about the brakes they could not help because it passed the MOT and was not their problem. Upon ringing Bike Smart MOT he basically told me "We just look through the wheels and its hard to tell, best not lie about these things". So basically these guys let me drive round in in a dangerous car for a few weeks until I decided, based on a few other things that happened, to get it checked by a proper garage who told me about the brakes. Looks like they did a similar thing in the previous review where the MOT guy passes it no matter what and then its not Mountbatten cars problem. I have reported Bike Smart to VOSA and Mountbatten cars to the AA who are part of the AA Dealer Promise (Whatever that is)
I purchased a Kia Sportage from here back in July and I have had a lot of issues with it. I feel like the dealership are just trying to fob me off by just putting the car through an MOT that should have already been done instead of actually fixing the problems. The issues are still there and the customer service at this dealership is none existent. I would not recommend.
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The car broke down more or less straight away. They have had the car for close to a month and have still not fixed it, They are supposed to be replacing the engine but my main concern is why the car was sold to me in such a state that the engine needed to be replaced?! Not offered a courtesy car, they were supposed to get back to me on Monday and I have heard nothing. The communication is poor and the service is terrible. Would certainly not recommend.
Reviewer has confirmed their email address
Mountbatten Car Sales is an Independent dealership that is based in Wotton-under-Edge. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Mountbatten Car Sales
Bagstone Road
Wotton-under-Edge
South Gloucestershire
GL12 8BD
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