Bought a car in lock down (long time ago). Came with two keys and one was from another car. Informed and said would replace. Sent wrong key back at our cost to them and despite numerous email and calls and badgering nothing replied to at all. Once they have your money they don’t care. Still only have one key despite being promised it would be replace. They even asked for. Quote from the dealership which I provided but still no reply. Also. Was driven over 200 miles when promised would be transported. When arrived it had scuffed wheels and a 6month mot when promised a 12month mot. Would never use again. Buyers be very aware.

I’ve bought a car from this garage and I let them know I’m going abroad in 2 weeks and I would like to do the application for V5 online. After 2 weeks I’ve called DVLA to ask about my V5 and they told me there is not an application for V5 for my car to find out they never done it 🤦🤦🤦 after 2 f… weeks. I need to cancel my holiday and I lost money I paid for ferry and all they said is “ this is all we can do “.Another thing I had oil leaking from my car and I get back to them to tell me that they check and it’s alright but they don’t even bother to take of the tray from underneath the car. The sales person telling me to buy some oil and if is leaking to fill it up. Totally not worth to buy a car from them. Very disappointed . They not deserve even 1 star

My Son bought a Volvo S60 from David at My New Motor a few months ago, and I have to say, from beginning to end, they are superb. We collected the car which was clean inside and out, and the preparation was second to none. Thank you and your Team David, I am seriously impressed by your excellent customer service. George

Purchased the vehicle blind, but was described accordingly. Friendly and helpful staff, would recommended and use again.

We went to My New Motor, having found the specific car we were looking for and before leaving to travel the 90+ minutes to get there, we had been given a virtual tour of the car. When we got there the car was exactly as described and all documentation was made available to us, we were instantly offered a test drive and given knowledge of the local area to do so. Everything was open and honest, the time lines that we were given were exact and the vehicle was in mint condition and ready for collection as promised. Even the insignificant things that we noticed on the car at the first viewing were addressed and resolved as part of their very thorough 100 point check. So a huge thanks to Steve for looking after this experience, we would certainly consider returning in the future. Highly recommended.

Amazing, brilliant, efficient, courteous, the best!!!!

recently purchased a car from these guys, was a bit unsure of what i wanted and the staff were very helpful at going through different options for me, very happy with it. Friendly and helpful would recommend My New Motor to friends.