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53 reviews from our car dealer reviews community
Leave a review for My New Motor
Leave a review

53 reviews from our car dealer reviews community

Leave a review for My New Motor
Leave a review
"A baker"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Extremely happy with the level of service provided by my new motor, the car was exctly as described, George and the team were great guys and overall what a great buying experience very happy.

"CarBuyer"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

An inexperienced small time dealer who are not well versed in EU trading law. Very rude and aggressive when I questioned a fault on a car I had purchased that day from them. Tried to evade responsibility by saying they were a private seller and not a trader. Would avoid.

George from My New Motor in response to CarBuyer

Hi can you contact us with your name, the vehicle in question and when you purchased the vehicle? We are fully aware of consumer rights and give all our customers a parts and labour 6 month warranty as standard. Being an established motor trader with a large forecourt it would be impossible for us to pose a a private seller.

"Peter faraday"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a 2010 Mercedes C class from My New Motor and was originally worried as I had to drive over an hour to see car. I couldn't have been happier when I arrived as the car was described spot on and I could not fault the drive. They have a good range of cars and the staff were very helpful and knowledgeable about my car. One of the best used car dealers I have dealt with and would recommend them to anyone.

"Jamie Ireland"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really happy with our car and the service, they did really do more than we asked. I recommend My New Motor Ltd.

"Unhappy customer"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Extreamly rude staff and unhelpful when dealing with a genuine issue. Would not recommend to anyone. Avoid. I'm very saddened to have been treated so badly. Unprofessional. on reflection, the reviews on here are in general bad.

"Tracey"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Worst buying experience I have ever had they didn't even send off log look! Avoid

George from My New Motor in response to Tracey

Hi sorry to hear about not receiving your V5 document, we've checked through our records and can't find any customers under the name of Tracey, can you confirm the registration of your vehicle? Signed logbooks are sent biweekly which can then take up to 6 weeks to be returned from the DVLA. A smooth and pleasant buying experience is our utmost priority,if you could also get in touch with us and let us know anything you weren't satisfied with in your buying experience we can look on how to improve this. Any feedback would be much appreciated.

"Michael Coyne"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Been looking for the right Cayman S for a long time, these guys had the exact one I was looking for. It was well described, and the sales guy was very knowledgeable and let me go for a test drive before I committed to anything. Very happy with the car.

"Very unhappy customer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Worst vehicle purchase ever ! Agreed to buy and when picking up it had no coolant! Had to fill it myself !! Promised extra's and still waiting 4 months in, had a leak which required body work repairs and they smeared silicone EVERYWHERE and ruined my 20k vehicle Still issues with it that they won't get fixed! Stay away! Trading standards informed!

"Gerry p"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My New Motor ltd couldn't have been more helpful, everything went smoothly and they were a good company to deal with. The Jaguar xkr is exactly the one I wanted and it was ready when they said it would be. I've recommended them to people already, I don't think there was anything more they could have done that would of made it easier I was very happy with the service.

"Jonathan Davey"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a BMW 320D tourer from My New Motor, the staff were very knowledgeable easy going letting us try our child seats and prams for size. Overall we were happy with the sale .

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Dealership Information

My New Motor is an Independent dealership that is based in Bath. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
53 reviews4.2 out of 5 stars — Rated Very Good
Excellent
41
Very Good
2
Average
0
Poor
7
Terrible
3

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  • Contact Information

    Address

    My New Motor
    Anglesea House New Road
    Bath
    Bath and North East Somerset
    BA2 0HJ

    Get in touch

    01761 569871
    https://www.mynewmotor.co.uk/

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    77%
    Would recommend this dealer to family and friends
    9%
    Percent of reviews responded to by this dealer

    Additional Information About My New Motor

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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