I put a deposit down on a car from SB Motors. When I went back to collect it had failed loads of checks and had loads of outstanding finance even though they had declared it was clear on all counts. They dodge calls and any communication. I was going to go back in person but they are very intimidating (big group of men hanging around) and I must admit I didn't think it would be save for me. They agreed to the refund but it never came. Starting legal proceedings now. AVOID AVOID AVOID. SB cars seems to also go by various other names including S B Carsales, West Country Garage, Motor Club, Mytchett Motors, Mytchett Car Sales, Motor Club and The Car Plug to name but a few). To save any confusion, the address of this car dealership is Mytchett Place Building & Yard, Mytchett Place Road, Mytchett, Camberley, Surrey, GU16 6DQ. It’s based in the grounds of a large stately home near Keogh Barracks.

Kindly note: Majority of the review are fake, I was one who believed in it. The company is running by Asian. I bought a Lexus with a 12 month MOT for 4550 pounds for my 63 years old mum as a present. It took 3 weeks for them to deliver. It was claimed that it was fully serviced, excellent condition and smooth drive. The car made some slight noises and the exhaust fell off after a month. Since we lived in Brighton we took it to our garage. They looked at the car and refused to touch it because of the rust at the bottom of the car was too much together with other things. They said it should NOT have passed MOT to begin with. Therefore I had no choice but to call them, after numerous attempts to Zac and Adam- no one picked up. At this point Zac has blocked my number. Eventually I got to Adam, explained to him the problem and no garage wanted to touch the car. He, at first showed that he was willing to help, and offered a replacement car. He claimed that the car would take a week/ no more than 2 but it took a month. After back and forth, empty promises and 500 pounds later- he then stated that he would have the garage to double check for other problems and he, him self, would ensure that there would be no more problems. Came back home, the car was making noises but much less so we thought perhaps it was the new component. After a couple weeks the sound persisted, and got louder and louder if we go beyond 40 MPH. At the point the car is unenjoyable to drive and UNSALEABLE. Much to my disappointment after being assured various occasion, I asked for a refund. The trust was gone, I no longer trust the company to fix nor do the right thing. Adam then offered to get the us another car, with the same spec. After another back and forth for a month, he claimed that he got the car. He said we only needed to wait a bit longer with paper work and MOT. Last week he claimed that the car is onsite ready for Monday. Thursday my mother went to pick it up just to be told by Aaron ( at this point they started to say fake name) that the car is not ready, and asked to come back the next day. Extremely rude manner for a service that failed to deliver on all front. And here we are the next day, travelling back and forth for 6 hours Brighton- Camberley just to be told that the car is not ready and he would deliver tomorrow. She was going to write down her address but he said no just text or text the number. Did he mean the number that they refused to pick up and response? It's a JOKE at this point. From this I have no choice but to take legal actions against the mother company which S B car sales is only one of them and the mechanic that falsified MOT. I am writing this review to help other consumer not to fall in trap. Money is hard to come by, any running that is running a SCAM should have no place in our society.

All the 1 star reviews are so true - this company name, along with camberley motor palace, mytchett car sales and the car plug are part of the same dodgy gang that call themselves car dealers. They sell cars that are not fit for purpose and ignore consumer rights of trading standards. Despicable.

Sold my friend an unroadworthy car with a dodgy mot. Became verbally abusive on the phone.

I (very unfortunately) purchased a car from SB Motors (which seems to also go by various other names including S B Carsales, West Country Garage, Motor Club, Mytchett Motors, Mytchett Car Sales, Motor Club and The Car Plug to name but a few). To save any confusion, the address of this car dealership is Mytchett Place Building & Yard, Mytchett Place Road, Mytchett, Camberley, Surrey, GU16 6DQ. It’s based in the grounds of a large stately home near Keogh Barracks. There are about 200 cars on this site and there seems to be about 5 businesses all operating from this address. It’s complete chaos – there are cars everywhere you look and you can’t tell who is responsible for which cars as all the staff there seem to help each other to sell the cars so, when you go to view the vehicles, there is no lack of assistance HOWEVER it’s a completely different story when you have a problem with your car once you’ve bought it as no-one picks up the phone or replies to messages & emails. They all cover for one another saying “he’s not here today” or “he’s out of the country” or whatever other BS excuse they can think of to fob you off and get you out of their hair on that particular day… I purchased a car from someone called Billy in April of this year. The advert was found on Auto Trader and the company name was listed as S B Carsales however the name on the receipt is West Country Garage with the address of Motor Club. The car was advertised as having “a full service history” however, once I paid for the car in good faith, they could not back this up with the relevant paperwork – the relevant paperwork has never been provided either. They also didn’t provide me with the relevant documents for a week or so meaning that I couldn’t tax the car for a couple of weeks! The car was sold with a 3 month warranty but what they didn’t tell me was that the garage they use is based in Slough which is a 70 mile round trip from where I live in Surrey. The car had a whole list of things wrong it so, not only did they use all my fuel up taking the car there on two occasions, they parked my car illegally and consequently got 3 parking fines in June which STILL have not been paid. The garage tells me that it was SB Motors that incurred the fines as they didn’t collect the car in time yet SB Motors tell me that it’s the garage that incurred the fines so I’ve been going round in circles for the past 3 months! I've appealed the fines 3 times now with Slough Council and I am now being threatened with a CCJ if they are not paid. Every time I call SB Motors to speak with someone about this situation, they don’t pick up the phone. I’ve visited their site on 3 occasions now and each time I’m fobbed off with various excuses as they all cover for one another! Today, I was told that “Billy is out of the country and won’t be back until Wednesday afternoon”. I quite don’t believe it, but what can I do? I just wish company owners would look at the bigger picture and do the right thing for their customers. I've tried asking nicely time and time again however this bunch of jokers have made it clear that they don’t care whatsoever… other than how much money they can make by selling as many cars as possible to innocent members of the public like me, that is! I just wish I could turn back the clock and never have set eyes on the car advert on Auto Trader. Auto Trader doesn’t care either as they know the situation and are still allowing this company to advertise cars on their site! If you’re looking for a new car: do yourself a favour and go to a reputable business that cares about their customers and do your research before choosing who to buy from. All the positive reviews from this company have clearly been left by their family and friends. Have a closer read and it will soon become apparent that all the GENUINE reviews are NEGATIVE!

Very helpful during our visit, showed us a number of cars, open and upfront about their condition and all details. Offered to reserve a car with a returnable £100 deposit which they have now refunded after my daughter chose an alternative car from another seller.

As people have said they change the company name, the guy is now calling himself Aaron, various different numbers all mobiles. Car I bought was a Mercedes slk, paid for delivery assumed on a truck it was driven here. Not valeted as promised, 6 empty or part full drinks cans lets in car, old pair of glasses etc, chips central on the drivers side of windscreen, tracking way out, dent in drivers door, vinyl wrap applied to trim on rear not shown in any pics, air con doesn’t work, windscreen washers don’t work. Came with an MOT but at least 2 of these items should have been fails. Messed around constantly I told them I wanted to have the car taken back and refunded or the cost of repairs paid, either been ignored or then told payments will be made and nothing happens. I will now be taking them to court. Avoid at all costs