Just purchased a Freelander and I must say from looking at the car to getting it home nothing was to much trouble for them All the staff from sales to garage Staff and the owner had one little issue got it sorted straight away that’s what I call good customer care thanks

Knowing that NR Bates as been operating for many many years and always as immaculate cars for sale, I decided to take my car for a service few weeks, ago and the service and customer relations was above and beyond what I expected nothing was to much trouble definitely going be using NR Bates again and recommending Them …

sold me a very nice jaguar xkr had it 8 months now lovely car would buy again from this dealer no pressure selling a family run garage nice to deal with

Thank you Aubrey for the none stress purchase of my Mercedes S class, the car was better that advertised, Aubrey did everything I asked him to do on the car ie full service 12 moths MOT and a good polish the car looked awesome when I collected it. Many thanks to Aubrey and his team,

NR Bates & Sons go the extra mile to please.From Kevin in sales to David and Richard in the workshop they are absolutely superb. I am thrilled with my car and the after sales service. Probably the best garage in Sheffield for precise ,perfect service.

I took my 2017 Porsche 911 Targa S to NR Bates and Son. I enquiring about a slight knocking noise that had occurred around the drivers side front wheel arch. As soon as I step out of my car I was greeted by I very nice well spoken man who introduced him self as Richard and then followed on to say how can I help. From my point of view this was brilliant service, probably the bast I have ever seen after being in the motor trading and mechanical business for over 50 years. Shortly after I had greeted Richard I started to discuss the problem with him and before I had finished he knew exactly what the problem was and how to fix it. His professionalism amazed me. Shortly after discussing the problem with Richard I handed over the key and he got stated straight away on the problem that had occurred. While my car was being inspected I took a seat in NR Bates and Sons showroom, it wasn't the biggest showroom I have ever seen but never the less it was kept Immaculately clean. The floor looked so clean you could have eaten of it, while walking round the showroom inspection some of the finest examples of cars I have ever seen, I stubbled upon a coffee machine and at the time I was rather sleep after driving from 6:00am I decided to indulge my self with a coffee. Using the coffee machine was very straight forward, after making my coffee I took my first sip and I was mesmerised how amazing the coffee tasteD. I was very pleased. After about a 10 minuet waight I was greeted by Richard again and he informed my with some excellent news about my car, He said that it was an extremely simple repair and is going to cost me next to nothing, I was thrilled with this news. Shortly after Richard handed me my keys back and a drove off extremely happy with the customer service provided and would highly recommend the business.

I travelled to the UK to view a classic car at NR Bates which had been described as excellent that was anything but. A waste of much time and money. The salesman Kevin had deliberately misdescribed the car.

TERRIBLE. Paid top money for top of range car with full dealer service history. They promised to recharge the air conditioning before i collected, but did not do so as promised. The car was absolutely riddled with faults and cost 25% of the purchase price over the first 6 months having them all fixed. Would never ever ever touch a car from these guys again

What an excellent experience visiting this dealer was, Nothing was too much trouble, I test drove 2 cars and having eliminated one I was worried the one I liked wouldn't fit into the garage, Richard who owns the dealership with his Dad, drove me home and parked it in my garage for me. Then took me back to the showroom. The deal was done and they were very fair on price. I collected the car today, it had been serviced, valeted and 12 month mot and they taxed it for me while I was there. I'm looking forward to some happy motoring in it. I would definitely recommend them. Phil.