Car Dealer Reviews is an
official partner of Auto Trader
I purchased a Discovery Sport. When looking at the car it was reserved for someone else but they sold it to me anyway. This was either an attempt at making me feel lucky / special and fake or they demonstrated a lack of care for the other customer. On the journey home I felt it was a strange thing for them to have done. They told me the car was £12,200. But I saw the screen which said £11,700. When challenged the pretended that that price was only because the other purchaser had paid a £500 reservation fee. (Their website states it’s only £250 to reserve a car) Although I purchased it I left the garage feeling like they had tried to “wheeler dealer” me. I discussed with family that I felt they were dodgy but caveated it / justified it with my lack of car knowledge and discomfort as a result. When I got home I read the reviews of the garage in various platforms and it confirmed I was right to feel uncomfortable. I wish I’d heeded the sooner! It went from bad to worse for the next 3.5 weeks until I pulled out of the sale. Having purchased it on the Sunday I then received a call on Tuesday saying I could collect it on the Wednesday. On Wednesday they said it wasn’t ready as it was in the workshop. They couldn’t tell me why or how long it would take. They said to just wait for the phone call to say to collect it. I rang 2 days later asking for an update. They told me it was in the garage and still couldn’t tell me why, just that parts had been ordered. I asked for a phone call back to let me know what was being fixed. They never called back. (I should add that I didn’t mind something needing to be fixed - I appreciated that they were fixing something! but the cavalier attitude of not bothering to tell me what it was, the quite dismissive attitude and very superficial information was concerning and frankly, rude) I rang again, in the morning, 3 days later to ask for an update. They still couldn’t tell me what was wrong until I insisted they find out and ring me back that day. They still didn’t call back. I rang again at lunch time but they still couldn’t tell me but promised they’d ring back by 1pm. They didn’t. I rang before closing on the same day they eventually said it was the timing chain being replaced. I rang again 4 days later having had no further updates to be told it wasn’t ready and parts had been ordered. When I asked what parts they couldn’t tell me. I asked for them to find out and call me. They don’t call back. I rang the following day to be told it was the gaskets that needed replacing and I would have a phone call the following day to update me. They didn’t call. I rang and managed to speak to the sales man who sold me the car. Brandon. He was apologetic, told me they didn’t have any staff in after sales and were currently recruiting. I told him that he should have have the courtesy to keep me updated then. He promised to call the following day to let me know when the car would be ready. Said he’d personally visit the engineer and get a completed date / time and assured me he’d ring by 11am the following day. (Monday) He didn’t call I rang at 1pm only to find out he wasn’t working that day or the following. I asked to speak to a manager but he wasn’t available. I rang the following day to cancel the car. So many red flags - I obviously should have pulled out the sale a lot earlier but every time told myself surely it can’t get any worse! It always did. The over all attitude was shocking. So little respect. The silver lining is that I clearly avoided a rubbish car. And they didn’t end up getting my money. Please please take note of reviews - this is not a good garage. Part of me believes they didn’t want me to have the car. They had spent money fixing it and wanted to sell it for more. Having read other reviews it seems to be a pattern to make people wait weeks until they pull out of the sale. When I cancelled the order the manager rang the next day, briefly apologised and transferred the deposit back straight away. It was the best service I’d received. I suspect they were delighted to be able to list the car again for more money. Shocking service and a shocking garage.
Reviewer has confirmed their email address
Had the worst experience. Sales and customer service. Lied in the face , pushed back , delayed. 2 owners stated , 5 when I checked the car. 3 in 9 months. Mot across the street fixing they mots. Just avoid spending your money with them. You’ll end up with no car. I was lucky to rewind the pricess and get my money back. 5* reviews are fake !!!! Please avoid !
Reviewer has confirmed their email address
don’t buy from this garage, as they lie on description and the after sales are shocking, got a car £190 then got home after they sorted it, to find the tax is £600. Then said fsh with the car, no got 1 piece of paperwork, they lie PLEASE AVIOD
Reviewer has confirmed their email address
Have been looking for a while for my new car and i was NOT disappointed when I came here. Found my dream car within minutes. Will be coming here again for my next one!
Reviewer has confirmed their email address
Brought my daughters first car from these guys. Couldn't be happier with the experience. Overall really nice dealership will be recommending to friends and family :)
Reviewer has confirmed their email address
As a female who regularly changes cars, my experience of National Car Hub is one of the best I’ve ever had. The service from the first phone call to collection of my vehicle was excellent. The team were friendly and made me comfortable at the dealership. There’s a huge range of cars at very reasonable prices to suit all budgets My limited edition Renault Clio was the cheapest in the country and I drove down from Doncaster for it. Well worth the drive as it was exactly as described and in the photos. After sales was really helpful as well in helping me get my Private Plate changed over. Would highly recommend to everyone. Will come back for my next car. Thanks to all the team.
Bought a car recently and had an unpleasant experience. All about the money, quick turnaround with little regard for customer service. Phoned three times for some information and no one came back to me. Two issues with car whilst driving it home too. Lack of care and attention given. Would not recommend
Reviewer has confirmed their email address
Purchased my BMW from here and the service was great. Car was immaculate, good finance options but I decided to pay cash. The car was ready when agreed . Thank you NCH.
Reviewer has confirmed their email address
All call59 MOT26 management25 deposit23 +6 Sort by Most relevant Newest Highest Lowest Shell Del 2 reviews Vehicle purchased (MOT done ready for pick up and we were advised the car had, had new brake pads all round). Within two weeks the brakes were grinding. Contacted National Car Hub and they said that it was common with new brake pads and …More Platinumdick667 3 reviews·6 photos 2 months ago I had a great experience at national car hub. The woman who sold me the car was very welcoming no pressure sale and let me have as much time to think about it. Definitely recommend coming here if wanting a car. wide selection of cars for all your needs. Photo 1 in review by Platinumdick667 Photo 2 in review by Platinumdick667 Photo 3 in review by Platinumdick667 Photo 4 in review by Platinumdick667+3 CrabMansT 1 review·4 photos 2 months ago After visiting the dealership I was very impressed with the range of stock they have. The sales staff couldn't do enough for me while at the same time, giving me my space to look around. Even Hamza the manager got involved in helping me …More Photo 1 in review by CrabMansT Photo 2 in review by CrabMansT Photo 3 in review by CrabMansT Photo 4 in review by CrabMansT CharOlivia Xox 2 reviews·8 photos 2 months ago Run a mile don’t walk. Sell dodgy cars that have issues that aren’t addressed properly the mot garage as on site with dealership so expect a dodgy mot. This car was supposed to of passed an mot a few days with them and some how passed dodgy …More Photo 1 in review by CharOlivia Xox Photo 2 in review by CharOlivia Xox Photo 3 in review by CharOlivia Xox Photo 4 in review by CharOlivia Xox+5 8 More user reviews National Car Hub https://www.nationalcarhub.co.uk › ... Reviews | National Car Hub | Used Cars in Aldridge, West Midlands Great service at national car hub. The place is huge and has a good selection. Got into a BMW X1 and love it the car has everything I need and more. Glad to be ... uk.trustpilot.com https://uk.trustpilot.com › ... National Car Hub Reviews - Trustpilot 322 people have already reviewed National Car Hub. Read about their experiences and share your own! 3.3 (322) Auto Trader https://www.autotrader.co.uk › ... National Car Hub | Car dealership in Walsall View contact details, customer reviews, services offered and more on National Car Hub ... At National Car Hub, we stock a range of used cars at great prices. 3.9 (310) · £3,500 - £32,995 Car Dealer Reviews https://www.cardealerreviews.co.uk › ... National Car Hub, Walsall Read 108 customer reviews for National Car Hub in Walsall, sellers of new and used cars, with an average rating of 3/5 stars. Read more or write a review! 3.0 (108) Trustpilot Reviews https://uk.trustpilot.com › ... National Car Hub Reviews | 5 of 16 - Trustpilot 322 people have already reviewed National Car Hub. Read about their experiences and share your own! | Read 81-100 Reviews out of 309. 3.3 (322) National Car Hub https://www.nationalcarhub.co.uk National Car Hub: Used Vehicles for sale in Aldridge, West Midlands Great car at very competitive prices. Fast service. ... Excellent customer service. Very friendly and helpful staff - thanks folks - you made buying my new car ... Read Our Reviews Used Vehicles in Aldridge... Contact Us Careers Vehicle Warranty from Other Finance Aftersales Auto Trader https://www.autotrader.co.uk › ... National Car Hub | Car dealership in Walsall Browse all current National Car Hub vehicles for sale. View contact details, customer reviews, services offered and more on National Car Hub. 3.9 (308) · £2,500 - £70,000 Indeed https://uk.indeed.com › cmp Working at NATIONAL CAR HUB in Aldridge: Employee Reviews Excellent employer ... Being an independent dealership, these employers are very accommodating towards each individual, treating their staff with respect and also ... 3.4 (5) Facebook · National Car Hub 560+ followers National Car Hub Sun is out with 400 cars in stock plenty to look at something for everyones budget !! check out our extensive range of stock finance options ... The AA https://www.theaa.com › n... National Car Hub 01922 212 767 National Car Hub are a specialist used car dealer based in Staffordshire. We are proud to offer you a first class customer service and very competitive pricing, ... People also search for National car hub reviews trustpilot National car hub reviews yelp National Car Hub Walsall reviews National car hub reviews 2021 National Car Hub companies House National Car Hub warranty Shell Del 2 reviews Vehicle purchased (MOT done ready for pick up and we were advised the car had, had new brake pads all round). Within two weeks the brakes were grinding. Contacted National Car Hub and they said that it was common with new brake pads and to wait a little longer. Noise got worse so we contacted the warranty company appointed by National Car Hub. They asked us to take the car to their preferred specialist (Halfords). Halfords confirmed it was rust and debris causing the grinding. It seemed strange that new brake pads and plates would be rusty but we trusted what they said. Within a further two weeks the grinding came back. National Car Hub are useless and refused to help as out of warranty at that point. We took the car to an independent garage and found that the works that we had been told (new brake pads), had not been done. The brake plates also needed replacing and these things should have been picked up at the MOT. I doubt any MOT was carried out. We've had to pay for these works to be done on a car that we have had for a month. Took three emails and a phone call in order to get a reply from Car Hub and they are refusing to help as the car is out of warranty, regardless of the fact that these problems were flagged within the warranty period and should have been rectified. Car Hub sold us an unsafe car and we now have to pursue our monies using the legal route. Please avoid this company unless you want a headache.
Went to see a few cars and saw a beautiful XF in Blue. Had a few defects on the bodywork but perfect otherwise. From the sales to workshop manager they prepped the vehicle very well including repairing some of the minor body defects and car was perfect. Thank you 😊
National Car Hub is an Independent dealership that is based in Walsall. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.
Manufacturers: Sells a variety of makes and models
Independent Dealership
National Car Hub
Chester Road
Walsall
West Midlands
WS9 0LS
Sorry, we don't have opening times for this dealership
If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk
There aren't currently any photos for National Car Hub, help complete this page by uploading your own.
What photos are right?
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.
Car Leasing Available Here
Want Your Car Delivered? Get A Quote
