Purchased my BMW from here and the service was great. Car was immaculate, good finance options but I decided to pay cash. The car was ready when agreed . Thank you NCH.
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All call59 MOT26 management25 deposit23 +6 Sort by Most relevant Newest Highest Lowest Shell Del 2 reviews Vehicle purchased (MOT done ready for pick up and we were advised the car had, had new brake pads all round). Within two weeks the brakes were grinding. Contacted National Car Hub and they said that it was common with new brake pads and …More Platinumdick667 3 reviews·6 photos 2 months ago I had a great experience at national car hub. The woman who sold me the car was very welcoming no pressure sale and let me have as much time to think about it. Definitely recommend coming here if wanting a car. wide selection of cars for all your needs. Photo 1 in review by Platinumdick667 Photo 2 in review by Platinumdick667 Photo 3 in review by Platinumdick667 Photo 4 in review by Platinumdick667+3 CrabMansT 1 review·4 photos 2 months ago After visiting the dealership I was very impressed with the range of stock they have. The sales staff couldn't do enough for me while at the same time, giving me my space to look around. Even Hamza the manager got involved in helping me …More Photo 1 in review by CrabMansT Photo 2 in review by CrabMansT Photo 3 in review by CrabMansT Photo 4 in review by CrabMansT CharOlivia Xox 2 reviews·8 photos 2 months ago Run a mile don’t walk. Sell dodgy cars that have issues that aren’t addressed properly the mot garage as on site with dealership so expect a dodgy mot. This car was supposed to of passed an mot a few days with them and some how passed dodgy …More Photo 1 in review by CharOlivia Xox Photo 2 in review by CharOlivia Xox Photo 3 in review by CharOlivia Xox Photo 4 in review by CharOlivia Xox+5 8 More user reviews National Car Hub https://www.nationalcarhub.co.uk › ... Reviews | National Car Hub | Used Cars in Aldridge, West Midlands Great service at national car hub. The place is huge and has a good selection. Got into a BMW X1 and love it the car has everything I need and more. Glad to be ... uk.trustpilot.com https://uk.trustpilot.com › ... National Car Hub Reviews - Trustpilot 322 people have already reviewed National Car Hub. Read about their experiences and share your own! 3.3 (322) Auto Trader https://www.autotrader.co.uk › ... National Car Hub | Car dealership in Walsall View contact details, customer reviews, services offered and more on National Car Hub ... At National Car Hub, we stock a range of used cars at great prices. 3.9 (310) · £3,500 - £32,995 Car Dealer Reviews https://www.cardealerreviews.co.uk › ... National Car Hub, Walsall Read 108 customer reviews for National Car Hub in Walsall, sellers of new and used cars, with an average rating of 3/5 stars. Read more or write a review! 3.0 (108) Trustpilot Reviews https://uk.trustpilot.com › ... National Car Hub Reviews | 5 of 16 - Trustpilot 322 people have already reviewed National Car Hub. Read about their experiences and share your own! | Read 81-100 Reviews out of 309. 3.3 (322) National Car Hub https://www.nationalcarhub.co.uk National Car Hub: Used Vehicles for sale in Aldridge, West Midlands Great car at very competitive prices. Fast service. ... Excellent customer service. Very friendly and helpful staff - thanks folks - you made buying my new car ... Read Our Reviews Used Vehicles in Aldridge... Contact Us Careers Vehicle Warranty from Other Finance Aftersales Auto Trader https://www.autotrader.co.uk › ... National Car Hub | Car dealership in Walsall Browse all current National Car Hub vehicles for sale. View contact details, customer reviews, services offered and more on National Car Hub. 3.9 (308) · £2,500 - £70,000 Indeed https://uk.indeed.com › cmp Working at NATIONAL CAR HUB in Aldridge: Employee Reviews Excellent employer ... Being an independent dealership, these employers are very accommodating towards each individual, treating their staff with respect and also ... 3.4 (5) Facebook · National Car Hub 560+ followers National Car Hub Sun is out with 400 cars in stock plenty to look at something for everyones budget !! check out our extensive range of stock finance options ... The AA https://www.theaa.com › n... National Car Hub 01922 212 767 National Car Hub are a specialist used car dealer based in Staffordshire. We are proud to offer you a first class customer service and very competitive pricing, ... People also search for National car hub reviews trustpilot National car hub reviews yelp National Car Hub Walsall reviews National car hub reviews 2021 National Car Hub companies House National Car Hub warranty Shell Del 2 reviews Vehicle purchased (MOT done ready for pick up and we were advised the car had, had new brake pads all round). Within two weeks the brakes were grinding. Contacted National Car Hub and they said that it was common with new brake pads and to wait a little longer. Noise got worse so we contacted the warranty company appointed by National Car Hub. They asked us to take the car to their preferred specialist (Halfords). Halfords confirmed it was rust and debris causing the grinding. It seemed strange that new brake pads and plates would be rusty but we trusted what they said. Within a further two weeks the grinding came back. National Car Hub are useless and refused to help as out of warranty at that point. We took the car to an independent garage and found that the works that we had been told (new brake pads), had not been done. The brake plates also needed replacing and these things should have been picked up at the MOT. I doubt any MOT was carried out. We've had to pay for these works to be done on a car that we have had for a month. Took three emails and a phone call in order to get a reply from Car Hub and they are refusing to help as the car is out of warranty, regardless of the fact that these problems were flagged within the warranty period and should have been rectified. Car Hub sold us an unsafe car and we now have to pursue our monies using the legal route. Please avoid this company unless you want a headache.
Went to see a few cars and saw a beautiful XF in Blue. Had a few defects on the bodywork but perfect otherwise. From the sales to workshop manager they prepped the vehicle very well including repairing some of the minor body defects and car was perfect. Thank you 😊
Before i start my review i thik its worth notin whats above this review 23rd out of 23 in Walsall 9201 out of 9504 Nationally Says it all really! Avoid Avoid Avoid It all started when i put a deposit down on RF16VUV. The finance was being supplied via Zuto and everthing was going to plan until i startrd asking when the car could be collected. Fobbed off several times, so i involved Zuto and was told by the that the dealership didnt have my contact details. Funny that as it was them who phoned me for the deposit! Im currently in the situation where Zuto paid an amount to the dealer with me part exchanging and all balances being settled. Howevr having spoken to the several times regarding the last MOT that had 2 crititcal advisorarys on it i was getting different answers. Thats when i looked at the Trust Pilot reviews and a whopping 37% are 1 star. At this point i advised both Zuto and the dealership i was withdrawing from the deal. Cut to Today The car is back on sale, but they have not returned the funds to Zuto (Is this even legal?) So my name is still on a finance agreement for a cari have never physically seen or intend to buy. My next moves are Police, Trading Standards, finacial ombudsman and any other avenues i can pursue I going to post quite offten to let people how this pans out Once again Avoid at all costs
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Brandon was great in selling the car, he assured us that everything that we have agreed will happen. Also he wrote on their system a few important things to male sure that nothing will be missed. I was called 5 days later by handover team to let me know that the car is ready for collection. I could not go that day and I have said that I’ll come next day for collection. On arrival the car was not ready, need it service camp belt to be changed something that Brandon assured us that will happen plus a plastic that was hanging from underneath the car. challenging the agent for the car they’ve said that they were busy and could not do it. I have then challenged the fact that they called me to tell me to collect the car. I came from far away to collect the car, to be told that i need to wait 3-4 hours more to see what they can do to fix the car. At the moment even though it says service done, oil is at minimum…..not sure is they have checked or really services the car…. Very bad experience. A lot of lies and they were blaming each other continuously. When i drove on long distance, we can hear x2 noises that we were not able to hear when we test it.
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Alex showed us around and helped us find the evoque i been after for 6 months, his an asset to the company
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If you do one thing as a result of reading this review please let it be AVOID THIS DEALERSHIP! I have 5 months of stress, awful customer service and being lied to by this place. I honestly can not put into words how awful the whole experience was (and to some extend still is!) and it all started on the day I was foolish enough to buy a used car from here. The situation is long and drawn out so I will spare your the details and just give you the highlights. Basically the car wasn't serviced (as promised) before collection. Had low oil light come on 3rd day on having the car. The clutch went twice and the car was returned to them twice, for the same problem. On both occasions the day they said they were collecting the car they failed to collect it. On both occasions they claimed there was nothing wrong with the car and I was lied to be the aftersales team (who claimed no work had been done to the car) but the mechanic Adam told me they had refilled the clutch hydraulics. I asked for my money back the second time the clutch went. One courtesy car was mouldy and frankly disgusting not fit to be driven by anyone (which they were going to charge me £50 a day for when I asked for my money back). They damaged the car when they had it the first time and never replied to my complaints about it - which is just awful customer service!! They have refused to unwind the agreement and I had to get the FOS involved which took months. 5 months of phone calls, chasing people, no car ( work 45 miles from my home so car is vital) and paying tax, insurance and finance on a car that I had driveable with me for a total of 11 days!! The aftersales team are frankly useless and I feel for them having to front a business as bad as this one. Eventually I got my money back but I understand they (NCH) still have not accepted the rights to reject from the finance company and so have not paid them back!! Oh and I was made to wait an hour when I had arranged a collection date and time when initially collecting the car.....and they knocked £800 from the part ex value of my trade in. I wish I had walked away at that point and kept my old car....honestly the whole experience left me drained and not trusting any car dealerships now. Awful awful place - please stay clear of them!!
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Scam company. Selling dodgy cars. After Sale is horrible. Avoid at any cost.
We paid for the extended warranty and service plan. There was a fault which took them nearly 6 months to rectify as the couldn't get the parts. I'm not entirely convinced that the problem is fixed. They had the car to do the repair plus the mot and service. To be fair they did bring the car back to my house, minus the entry in the service book which I left on the passenger seat. They said they would post another one to me. They haven't. Plus the oil hasn't been changed so, how have they serviced the car? I've telephoned them numerous times and sent WhatsApp messages. They just keep fobbing me off
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Manufacturers: Sells a variety of makes and models
Independent Dealership
National Car Hub
Chester Road
Walsall
West Midlands
WS9 0LS
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