Staff at National Car Credit are very rude and threatening on the phone. Stay well clear.
Reviewer has confirmed their email address
Matthew from National Car Credit in response to Would not trust
Hi, if you could please provide me with some further information of any names of people you have spoken with i can ensure this matter is dealt with with serious repercussions. Sincere apologies if you have been spoken to in a inappropriate manner, as a business this is not something that is common practice.
Took a £100 deposit for car saying it's had 7 month mot. I then find out they had lied and it had no mot. When I rang them about the blatant lies they had told me and to ask for my deposit back, they hung up on me. Attitude of staff absolutely disgusting! AVOID AT ALL COSTS!!!!
Reviewer has confirmed their email address
My credit rating is really bad from my ex wife who got into a lot of joint debt without my knowledge but even though this is the cast a bad light they worked hard and managed to get me approved!!! I went straight down today and I met peter at the door he didn't pressure me and was friendly and helpful throughout I was only there for about a hour checking my paperwork and now I have arrived at home in my Ford Focus which is only £120 per month! My misses is also very happy with the vehicle which is the most important part ;)
I applied online and the same day National Car Credit invited me down I was greeted by Steve who offered me a coffee and a sit down we they had a walk around and looked at all the cars within my budget which was quite tight as I have 2 kids! I was surprised to find out that within my budget I could get a insignia 2010 within 78,000 miles!!! I signed the paperwork they gave me 5 days free insurance and I drove away the same day!
I have got a Ford Kuga on finance from National Car Credit, i was a bit dubious because there was a few negative reviews on here but they had me approved for finance so i thought i would hope for the best.. It was a great decision i was approved and went down the next day. Sam was helpfull and knowledgeable about the cars i was interested in and as i wanted a ford kuga they found me a kuga and brought it in stock the next day i went down it was exactly what i wanted. I was in and out in less than a hour with a free tank of fuel and they even fully valeted the car! its cleaner than ive ever had it looks brand new!!! Thank you Sam i love it!
Reviewer has confirmed their email address
WoW what can I say but you won't get a better car dealership that National Car Credit. Friendly and very helpful staff and every detail explained in easy to understand language. There was no pressure sales, no pushing for you to sign just a chat over coffee in a very relaxed atmosphere. A BIG thank you from us to all of your team for making buying a car as easy as 1.2.3.... Our situation changed dramatically leaving my Mrs paralysed from her shoulders down National Car Credit have helped us sort everything out and when the time is right for us we will be back to buy a bigger car.
Popped into here looking for a Vauxhall Insignia and decided on a 2011 astra they had instead. Applied for and sorted the finance very easily, finance lady was lovely and genuine. Problems started the next day. A full tank of fuel, a service, valet and driveaway insurance were promised. Received a phone call from them to say the car was ready for collection. On arrival it had not been valeted and the fuel light was flashing. Took 30 minutes of telling them to fuel it up for them to half fill it, and another half an hour longer to fill it. I said i wanted it valeting to which the owner came out and said "i'll give you £20 to get it cleaned". After he went back in, one of his employees came out with a mere £10. I sorted the driveaway insurance with them and then they 'couldnt find the logbook'. They printed me off a V62 application to apply for a logbook and told me to go to a post office to buy 6 months tax. I told them i was not paying the £25 fee for a replacement logbook, to which they huffed and puffed and gave me a cheque addressed to DVLA. 'Sam' from this company then tried to tell me that "you have 48 hours from buying a car to get it taxed". Which is not correct! I was given just one key and the service book showed its service was overdue by a few months/few thousand miles. Their '2 year warranty' was also an in-house warranty to which they would not give any written documentation to prove. I went along to post office down the road and they said i could not tax the car as a new keeper and the logbook would take upto 4 weeks to arrive. At this point i had been messed around enough, i drive the car into the forecourt where i was greeted by one of their staff who got very nasty and rude when i told him he can shove the car. Luckily the finance company had not released the funds to the company and as it was not delivered as described they happily shredded the papers. STEER CLEAR OF THESE. National car credit, formerly National Car Sales. Or maybe also known at JCT 19 car sales to the finance company.
Reviewer has confirmed their email address
Stay clear of National Car Credit. they tricked me into giving a £200 deposit to get a car that they claim they were going to buy personally for me. I was told i would get the deposit when they deliver the car to me or when i pick up the car 100% refundable they then asked me to come and sign paperwork for the car and to lie to the finance company that i have seen the car and that i have test drive it. after all this nonsense they then told me that they can't help me. this was after they made me wait 2 days for the "so called" car to be delivered to me. the worst part was they refused to give me my deposit back !!! After several threatening calls they only gave me £100 back. I want my remaining money back and i will be reporting them to FCA. Oh after taking my deposit their so called boss was rude to me on the phone telling me that i am disturbing him when i called to ask when the car will be delivered to me.
Reviewer has confirmed their email address
Salesmen nice and friendly until your money is in there bank went there for a 4x4. Shows me a hyundai santa fe, all good I thought. Delivery day came no car arrived so in afternoon ring to see what time due, they tell me it has failed mot and they will have it to me the following day ok I thought these things happen day 2 arrives 3pm I ring to see what's going on told me lad has just got back from mot this is know not true as through day I keep checking on mot history by 1 pm it was on system as passed, so arranged to have car delivery to my work as it's close to motorway to make it easier for them to find at work till 6:30 try to ring no one there so leave a message to deliver at my home. 8:35pm lad turns up with his family in the car and take my old car away. Then looking through paper work find service book stamped on first page 2 wheel drive vehicle only so taking it back and they better have my old car there or I'm going to trading standards. DONT BUY FROM THEM!
Michael Nuttall in response to Hyundai Santa Fe
After taking car back they understand that I was not happy and have sorted a car off the spec that I was after.
Staff from National Car Credit in response to Hyundai Santa Fe
Michael is now happy that we have sorted out the issues for you. We are pleased that we could help.
I got myself a Citroen ds3 from these guys on finance it was done the same day I was really happy with the free valet it was spotless looked brand new! My finance was at a good rate I'm really happy thanks!
Reviewer has confirmed their email address
National-CarCredit.co.uk is registered at the same address as Trade Centre Warrington. See the below link to read their reviews.
http://www.cardealerreviews.co.uk/dealership/trade-centre-warrington-warington-cheshire-england
Manufacturers: Sells a variety of makes and models
Independent Dealership
National Car Credit
280 Knutsford Road
Warrington
Warrington
WA4 1AZ
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