Car Dealer Reviews is an
official partner of Auto Trader
Nawaie Motoring sold me a car with a questionable mot. Clutch went in under a month along with top mounts so got them fixed garage called and said break pads are metal on metal and the disks are heavly corroded. The garage knew we had kids and still let us drive away in an unsafe car. Disks and pads were on previous mot but not on latest one witch was done 2 months prior to us buying the car. The garage said they have been like this for a long time. Asked for my money back for all the work ive had to have done and have been refused even though it was under warranty and happened in the first month of me owning the car. Im having to take them to court after an mot that is being done tomorrow. Dont use this company if you care about your safety and your family.
NAWAIE MOTORING - LONDON BRANCH AFTER SALES from Nawaie Motoring in response to Dont even bother
We are happy to confirm that this matter was resolved mutually and the customer have updated their review on Google reviews to the reflect their positive experience. Unfortunately, Car Dealer Reviews website may not have the option for customers to update or modify their reviews following their initial review but we have request the customer to leave a new review on this website. Below we have pasted their modified review from Google reviews. "Lauraa Cooper Purchased a car from nawaie motoring in April 2018 and even though we had a couple of issues with it the guys helped us on resolving these with no negativity or bad words. Very happy with how we was was helped out and how the problems we're handled and settled. Lovely friendly people with great customer services. Thanks guys 😁"
Staff from Nawaie Motoring in response to Great deal
Dear Stefan, Thank you for your positive review. We are glad that you are happy with the service you received at Nawaie Motoring London. Many Thanks
Straight forward service. Very happy with my purchase. I purchased a vehicle over the phone and without visiting their showroom. Although it was nerve-racking but my purchase was exactly what I was told. Ameen advised me about the condition of the vehicle precisely and also arranged for the vehicle to be delivered to my house over 100 miles. Really happy and would recommend Nawaie Motoring highly.
Staff from Nawaie Motoring in response to PURCHASED OVER THE PHONE AND VERY HAPPY
Dear Amy, Thank you for your positive review. We are glad that you are happy with the serviced received at Nawaie Motoring London. Many Thanks
The 1* is meant to be a 0* for Nawaie Motoring Ltd. I bought a Vauxhall antara from them on the 22nd of July, 2017. they only gave me a 1 month warranty instead of a 3month warranty; they said the car was fully serviced even though on the service warranty book; it was serviced on the 29/11/16 by a Vauxhall authorised repairer.Took the car home and it started having problems. 1.) Few weeks later the car did not pass the mot test as the headlight and back light would not work. The mechanic said the fuse for the light were bad and had to be replaced. I paid to get it replaced so that it could pass mot. 2). 2 weeks later; the car would not start on a particular day, AA came and said the car need to be serviced as it has not be serviced otherwise they would have known that the Battery life is gone and need replacing of a brand new battery. I paid for a brand new battery to replace the old one which cost me a fortune from AA. 3.). A week after the car started making noises and the engine oil light symbol came on the dashboard. I took it to the mechanic again; they said the engine oil life is gone. It needs a complete new engine oil and oil filter. This time l phoned Nawaie, they were not willing to do this, the guy was very unhelpful said l have to take it to the mechanic and get it sorted out as they can't. I paid my mechanic to get the car replaced with a new engine oil and oil filter. 4). On the 17/10/17 the car speed power stopped; AA said l need to take it to the mechanic as the soot content is over 200%. 5). I phoned Nawaie and the guy (Mahmoud) refused bluntly saying it has just 1 month warranty and l have to sort it out. 6). My mechanic said it is wrong as according to the law l should be given a minimum of 3 months warranty. I went to the london trading standards as adviced. 7). The consumer advice office asked me to send an email to Nawaie quoting the "consumer right act 2015" and requesting that the jeep should be repaired. 8). After sending the email, Nawaie Ltd (mahmoud) agreed that l should bring the car as l explained how much l have spent within 4 months of purchasing the car. He said they will look at the issues and fix it. 9). Car arrived on the 18/10/17 nothing was done to it. Whenever l call, they say they will call back and it doesn't happen. 10). 19/10/17 After calling them severally they finally said their mechanic will check the car and get back to me. No one got back to me so l phoned again and the guy said well the soot problem is not a mechanical issue and l will have to pay for the cost of fixing it. At this point, l was fuming and explained the consumer right act to Mahmoud again. He said no they cannot pay for the repair and cannot service the car. I told him the car was not fully serviced even though they lied about it. The car was only serviced on the 29/11/16. Currently: 1. I have no car and cannot go to work since the 17/10/17. The car is still with them. 2. This company is not a member of adr (alternative dispute resolution). 3). I will have to escalate this now to the right services as l am no longer interested in that vehicle. 4). Once you buy a car from them, you get a 1month warranty and once the car leaves their premises; they do not want to have anything to do with you. Very unwilling to help. I will update you all as it progresses
Reviewer has confirmed their email address
Staff from Nawaie Motoring in response to The 1* is meant to be a 0*
Dear Bukola, We are sorry that you were not happy with the service you had received. Upon investigation, we found that the MOT failure was due to a bulb which can occur at any point. The vehicle was serviced by Nawaie Motoring London branch prior to your purchase and we have the receipts for the services performed. The Engine Management Light and shaking of the vehicle was due to the Diesel Particular Filter becoming blocked. This issue occurs when the vehicle is used for multiple short journeys which is not recommended for diesel engines and you had also confirmed that you used the vehicle for multiple short journeys for your work purposes and this would eventually be the cause of the issue. The fault was not present as at the point of sale and it occurred due to your driving requirements. Despite the issue being outside the warranty coverage, we as a dealer still rectified the fault and it is unfortunate that you had not updated your review to reflect the outcome, as per your promise. I am glad that the issue was resolved at the end.
Brought my first car from Nawaie Motoring, great first impression and customer service. Also had my car service here. All in all I had an excellent experience and recommend this to all! Thanks again Nawaie Motoring.
I personally thought Nawaie Motoring was a pretty good dealership! I bought a Nissan Qashqai from them and so far its been trouble free, and I've owned it for a good while now! Good marks from me!
Reviewer has confirmed their email address
Had a good experience buying from Nawaie Motoring cos of their great customer service. They were honest, friendly and helpful with the transaction, there is no complaints from me. I travelled 40 miles to get there and it was worth it!
Reviewer has confirmed their email address
Great customer service, genuine dealers, good price cars and a very happy customer. Highly recommended!
I bought a 2010 Toyota Prius from Nawaie Motoring. Ameen from NML took me through the whole process, from initial contact to viewing the car, sales and to date has helped me with all the queries on the car. The car itself was cleaned and fully valeted before being handed over to me. They also added an in-house 3 months warranty for my peace of mind, which is very helpful and shows that NML provide good customer service and after sales service, unlike other dealers who'd fail to even recognise you after you leave. I would definitely recommend this dealership to friends and family and come back myself when needing another car.
Reviewer has confirmed their email address
I bought a Ford Fiesta from Nawaie Motoring and they were polite, helpful and reasonable. Car sold as described, would recommend.
Established since October 2012, Nawaie Motoring started with just one showroom – opened in London. Nawaie Motoring has grown by acquiring another site in West Midlands and currently has a fleet of over 150 vehicles. Not only just a car dealership, but Nawaie Motoring has a Mechanical Team and a Vehicle Body Repair Shop to ensure Quality Assured vehicles.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2012
Nawaie Motoring
Printing House Lane
Hayes
Greater London
UB3 1AP
Mon | 09.30 - 18.00 |
Tue | 09.30 - 18.00 |
Wed | 09.30 - 18.00 |
Thu | 09.30 - 18.00 |
Fri | 09.30 - 18.00 |
Sat | 10.00 - 18.00 |
Sun | 10.30 - 17.00 |
There aren't currently any photos for Nawaie Motoring, help complete this page by uploading your own.
What photos are right?
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.