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75 reviews from our car dealer reviews community
Leave a review for Nawaie Motoring
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75 reviews from our car dealer reviews community

Leave a review for Nawaie Motoring
Leave a review
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"AVOID at all costs"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely disgusting. I paid £5000 for a disability vehicle, drove it back to the isle of wight then found out it wasn't road worthy. New Exhaust system, 4 new tyres, tracking, new battery, oil and filter. I did call them but got no answer do did email them so i had proof, each new reply was a different person, i was recommended many times from them that i should email, their warranty is a joke. I wouldn't trust them. When i did speak on the phone they did apologise to me but they had 4 other customers on the claims they were trying to deal with and since I paid for the car in full well it wasn't in their interests because I didn't owe them any money. Beware and Avoid at all costs, they have been reported.

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+2 Found this review helpful
"Great service and very helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The dealer was very helpful and polite Showed me the car and gave me a test drive. He had good communication and delivered my car I was very happy! Good Service! I recommend.

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+0 Found this review helpful
"Nawaie Motoring "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great people with good customer service. The car was really in a good condition. Very low mileage and full service history provided. Good value for the money.

"Excellent aftercare. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Friendly staff at Nawaie Motoring and very helpful. Excellent aftercare and any issues with ca have been sorted... No charge.

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+0 Found this review helpful
"Awful customer service!! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Try to avoid dealing with Nawaie Motoring! They are really unprofessional and unreliable. Booked an appointment to view a car, drove and hour and 20 minutes to get there and the car was sold! Apparently they thought that the person that bought the car was us!! We didn’t receive a courtesy call to inform us of the sale, despite having our contact details as we had an appointment booked. Definitely won’t recommend dealing with them!!

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+4 Found this review helpful
"Bought my second car from Nawaie"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I just bought my second car from Nawaie motoring West Midlands branch. Happy with the overall service received.

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+0 Found this review helpful
"honest dealer and good service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a lovely Toyota from Nawaie Motoring but unfortunately the dashboard light came on. Took the car next week under warranty and issue was resolved on the same day. Honest dealership and good service.

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"Very poor customer care aftersales"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Take a AA/RAC technician with you if your going to purchase a car from Nawaie Motoring if sold with full mot the car can still be unsafe our car passed the Mot even though there was a bolt in one tyre and the rest where bearly legal with no advisories i took the car to a tyre center next day asked the sales team to see there findings all four tyres where dangerous in there view and needed to be scraped one having huge cracks through it due to age and wear and tear. It didnt end there the car developed a warning light next day after a few days of calls being ignored i did actually get to speak to someone and they did get it in a garage to be looked at i was told 2 hrs pick it up 7 hrs later i picked the car up with more faults than it went in with. had use my own garage to put it right as i have no confidence in there practices. the end of the day i put my kids in this car you dont want it to be guess work its safe to drive. having had the car just over a week its been the worst buying experience i've ever had. If you are promised a call back its best just to show up in person as it will never happen. Don't think it will be any better from head office its just the same practice excuses and i'l call you back in 5.......which again never happens. just remember your money is safe in the bank, if your buying a car its a big decision use a reputable dealer is my advise.

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+4 Found this review helpful
"One star is supposed to be no stars!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Peugeot 308 through car gurus from the company called Nawaie Motoring in Hayes. I bought it through finance. I looked over the car and there was a crack in the bumper, the salesman from the dealership said bring it back whenever and he will fix it along with doing the re spray and fixing the keys. Done all this and nothing was done. Called my finance as the car had a lot of problems, it was jerking around a lot, the injecter was gone and was leaking fuel, the drop link had gone and the garage said I was very lucky as this could have been a massive accident for me, so went from one garage to a Peugeot garage was told that the valve needed replacing and needs more attention to the engine and may need a new engine. Salesman got 14 days to come back with a decision and said he will fix it. He still has the car but don’t know what he’s fixed and been without my car for 2 months. Everyday since I bought the car I called and asked to speak to the salesman but of course he was always busy or not there. Kept getting told he will call back. As always again nothing new he didn’t bother. I now have a car that is pretty much undriveable and as it fell to the consumer rights act it’s his duty to take it to a Peugeot garage but of course he doesn’t do this he takes it to his dodgy mechanics. He has fobbed me off from day one and anyone who buys from this pathetic company who don’t derseve to have it think twice or you will have the same problems I am having. I’m not the first person to complain and probably won’t be the last. DONT TRUST THEM. Ameen was the guy that dealt with me and to be honest the whole team is pathetic. By the way all the stars are 0 not 1 ( I have to pick in order to put my review on).

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+4 Found this review helpful
"I contacted the company to buy a car"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wanted to know if the vehicle came with two keys, its a reasonable request regarding a 1 owner vehicle, I asked if the car came with a full service history the time was 10.00am. I was told to phone back later in the afternoon as they would find out, i contacted them at 4.00pm thinking I gave them ample time to sort things out, how wrong was I!! I was told to contact the Suzuki main dealers to find out that information. Regarding keys they only had one, really with a one owner you would think that the vehicle would come with two, also it states that the vehicle would only be sold with a one months warranty according to trading standards all SECOND HAND VEHICLES SOLD BY CAR DEALERS SHOULD BE SOLD WITH A SIX MONTH WARRANTY AS STANDARD! My advice is stay well away from NAWAIE MOTORING LTD, I am lucky that I never entered into a purchase from this company, if the deal sounds to good to be true it probably is!

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+2 Found this review helpful

NAWAIE MOTORING - LONDON BRANCH AFTER SALES from Nawaie Motoring in response to I contacted the company to buy a car

Dear Joe P, Thank you for leaving a review and we are sorry that we have not met your expectations. Upon investigating your vehicle enquiry internally, it has been confirmed that you did enquire about a Suzuki for the number of keys the vehicle has and it’s service history. Although the service history information was not ready at your point of contact a sales representative had made attempts to contact 2 vendors and 4 Suzuki main dealerships in an attempt to acquire service history information for you. Unfortunately, despite his efforts we could not obtain any information on the day. Also, the vehicle was advertised without any service history but we did try to satisfy your request on a very busy day. Furthermore, the Suzuki you enquired about is 9 years old with over 90k miles and it is NOT unlikely for a vehicle of such an age and usage to not have a spare key. The vehicle was not advertised as having a spare key. With reference to warranty, I believe you have misunderstood the requirements of warranty on SECOND HAND VEHICLES SOLD BY CAR DEALERS from a legal perspective. A dealer is not required by law to provide any form of warranty but they must abide to the clauses of the Consumer Rights Act in ensuring that consumer rights upon the sale of a used vehicle. You can verify this with the trading standards or citizens advice bureau. Taking the above into account, one must consider that a brand-new car would come with a higher level of guarantee in comparison to an older car. Therefore, the level of warranty can vary. We ensure that our customers statutory rights are not affected in conducting business and we provide a warranty package subject to the age and mileage of the vehicle. I hope my response to your review would enlighten you in the limitations a used car dealer may face in answering certain questions where the facts are absent and I wish you all the best in the search of your next vehicle. If you have any questions with reference to our company service or the above then please free to contact our after-sales. Kind regards, Nawaie Motoring London Branch

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Dealership Information

Welcome to Nawaie Motoring London & West Midlands

Established since October 2012, Nawaie Motoring started with just one showroom – opened in London. Nawaie Motoring has grown by acquiring another site in West Midlands and currently has a fleet of over 150 vehicles. Not only just a car dealership, but Nawaie Motoring has a Mechanical Team and a Vehicle Body Repair Shop to ensure Quality Assured vehicles.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2012

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
75 reviews4.1 out of 5 stars — Rated Very Good
Excellent
55
Very Good
3
Average
3
Poor
5
Terrible
9

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  • Contact Information

    Address

    Nawaie Motoring
    Printing House Lane
    Hayes
    Greater London
    UB3 1AP

    Get in touch

    07926 010366
    http://nmlcars.com/

    Opening times
    Mon 09.30 - 18.00
    Tue 09.30 - 18.00
    Wed 09.30 - 18.00
    Thu 09.30 - 18.00
    Fri 09.30 - 18.00
    Sat 10.00 - 18.00
    Sun 10.30 - 17.00

    Dealership Statistics

    76%
    Would recommend this dealer to family and friends
    9%
    Percent of reviews responded to by this dealer

    Additional Information About Nawaie Motoring

    Company Formed: 2012
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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