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I bought a Mitsubishi I car 3 months ago from NBA Motors...They show me fake documents of the car.... But when I got new log book from DVLA I was shocked......The car had 6 previous owners and it was a cat C classified. When I contact them they respond very rudely.
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Do not buy BMW 320i 2007 estate, the engine is shot. We returned it after two days when we noticed blue smoke coming from the exhaust (very bad news) his 'mechanic' 'fixed' it but same problem occurred after a month. We took it to 3 BMW certified mechanics and they said the engine would cost at least £1500 to take apart to sort out the problem. After promising a full refund, when I returned the car the owner Bash refused and said 'Take me to court, I never lose, I've been 12 times this year'. Run a mile. Learn from my loss. Do not go near NBA Motors. I have reported them to trading standards. In the end I gave it back to him for £1400 less than I bought it just so I would never see him again. This is 100% true and exactly what happened.
Customer service throughout the whole process was exceptional. Great price too so I do recommend NBA Motors.
I do not recommend buying anything from this company. The staff are incredibly rude, and unhelpful. They insist on paying via bank transfer instead of a more secure route (i.e. card machine), and they gave me the wrong V5C form, which delayed getting the road tax sorted. They expected me to keep returning to their site to sort things out, I had to insist that they send the paperwork tome. I never got a new log book from the DVLA so I had to fill out another form to get it from the DVLA.
Trading standards case opened. Would not recommend this dealer to anyone! We were shown incorrect paperwork while viewing the car. Anything we asked to see either wasn't with him or did not exist. Test drive seemed fine but he wouldn't let me test it properly and I was asked to turn back to the dealership wishing a few meters of leaving the site. He refused to provide a receipt after I had I rang a few times for them to email to me he just blanked me. The car had problems the minute we drove out of the showroom. After going back he told us he had never seen us or the car ever before. Unbelievably rude and obnoxious staff. He kept on saying "I'm not scared of the police or trading standards so go ahead and sue me" so that's exactly what we will do. Please stay away. I would hate for anyone else to go through what we are at the moment. The police are also involved in this matter. As he is going against the consumer laws that were set out October/2015!
NBA Motors (previously Stephan Autos) sell used cars from their dealerrship in Wembley.
If anyone has had an experience at this dealership then please share this with us and leave a review belo.
Manufacturers: Sells a variety of makes and models
Independent Dealership
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