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Re ford fiesta from Neon Motor Company...just spent three hours replacing .front side light ..back brake light .and bailing out 3inches of water from tyre well..arranging for repair to heater blower only works on no.4..my partner very upset ruined first car experience ..very very disappointing. Expected better for £2850 not good..
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Bought an Audi and was given the usual bull about it not abused example, got there by taxi after some bull excuse his mrs was in hospital and I had to get a cab there, not picked up from train station, had a look round the car seemed ok, couldn’t wait to get me in the sales office to “sort the deal” it drives ok but when I had it checked at local mot station it had no cat fitted and brakes were a failure so it should have passed its mot at his mates garage!! Avoid Avoid Avoid! He’s a lying w&&&er
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All the reviews cant be wrong, and they are not - just wish I had of seem them in time and if you are seeing them before buying a car - THEN DONT BUY IT PLEASE. Worst dealership ever, full on criminals bought a car from there, so much wrong with it it's untrue, over £2k worth of repairs - he promised to sort some of it out under warranty and ended up paying around 10% off it. Mr Khan is not his real name either, it's Irfy. There cars are all sub standard you will be very lucky not to have problems, there is no way they should be in business.
Saw the car I was looking for on AutoTrader. Went to Neon Motor Company liked the car. I told him I'll find out on Wednesday if I'm getting a loan or need finance.(It was a Monday) He insisted I leave £100 deposit as there were a lot of interest on the car. I said I'm not sure if I wanted the car as I haven't had a test drive or seen the paperwork. He said you'll get your money back if you changed your mind. Phoned him on Wednesday saying that I've got the loan what is your final price? He said it's the screen price . I told him I've never paid screen price and not about to do so now. To cut a long story short, He refused to pay back the deposit. The only reason I didn't pursue it wasctgat I've got enough hassle in everyday life without having to chase a dodgy, Back street Asian car dealer. When I looked at the receipt he gave me I realised it was actually a bill of sale!!!! I was so lucky I didn't sign it otherwise he'd made me buy the car. I wish I had read these reviews before.
Where do I start with Neon Motor Company. When I enquired about the vehicle all seemed fine to start, polite conversation that had me hooked the car was just what I was looking for and worth a four hour round trip journey. On the day of the visit suspicions were aroused by a phone call from neon to confirm I was on my way, very odd I thought but perhaps this was just good customer service. Upon arriving at the dealership I can only say whoever took the website photos were highly creative...in truth the garage appeared nothing more than a back street garage with tightly packed poorly presented vehicles and nowhere to park other than on double yellow lines. I was greeted by a Asian gent who shook my hand and passed on pleasantries in a timely manor, however this soon changed to defensive hostility when I pointed out the defects in this supposed "immaculate first to see will buy vehicle" that the screen price had increased by £850 over the Autotrader advertised price overnight. This guy should really understand that just because he states a car is HPI clear does not mean it hasn't been involved in an accident and been repaired. The vehicle viewed had a rear near side quarter repair which had been poorly executed with evidence of distortion to the wheel arch of the panel along a poorly fitting rear bumper. The offside front wing had also had a poor repair with heavy sagging and runs to the lower edge paintwork. Suspiciously the mileage seemed lower that the interior trim condition would suggest too. He would be far better off accepting the fact that someone can spot faults in a vehicle rather than arguing that these issues, that are plain to see, didn't exist and that I, the customer is imagining it. As of this date, 07/08/17 the white Peugeot 508 estate is still for sale. If you intend to view it I would have a very good look and think hard before making a deal. This is without doubt, in my thirty plus years of buying cars the biggest waste of time I've ever experienced. Think carefully before entertaining this dealer, Arthur Daley would be a saint in comparison.
THIS IS A TEXTBOOK DEALER TO AVOID. Bought a car, it was a pup. Handed it back. Ended up going through citizens advice, bank, court and trading standards to get it sorted. He even said he'd fixed the car and handed over receipts for parts and work. New exhaust pipe £218. Looked on the car and the old one was spot welded all over. Not only is this garage crooked but it also has a garage not too far away that will provide false paperwork, false reciepts and carry out dodgy work. This is a real danger when it comes to MOT's. I'll say again they provided receipts for parts not fitted and work not carried out. I also found out through a vehicle inspection report that they had deliberately reset engine management lights that were recorded on the ecu. That means deliberately switched off and concealed. Think kids and airbags. Just find another car and another dealer. That's an order! Please stay away from them it's not worth the heart ache.
Anna mas in response to Jules
I'm having to go through the same at the moment.... so stressed the man is so rude.
Nadia in response to Jules
Horrible sellers. Sold me a Vauxhall Corsa and no log book etc, got mot from them for a year took car home, engine lights come on I’m taking to another garage don’t trust this company.
I haven't bought from a dealer in 20 years, too many bad experiences, I Always buy privately. I was looking for a certain car and Neon Motors had an example in stock that looked exactly what I was looking for, so I called in. The owner is great, no hard sell and friendly. I bought the car and have been running it for the last 6 months. The car is excellent, exactly as described and just passed the MOT last week with no problems. For someone as dealer-shy as me, I'd recommend this dealer to anyone. Cheers Mr Khan
DO NOT GO NEAR THIS GARAGE. car was a complete electrical mess, should not have passed MOT, ONLY COURT ACTION GOT MY MONEY BACK. Avoid at all costs
Unprofessional and rude thinking they are superior. Unhelpful
Bought a 61 plate astra 2 days ago found mr Khan to be friendly and knowlegable. The air con was not working in the car and after a diagnosis at an auto electrician I called back to Neon, mr Khan took me into the garage and spoke to a mechanic and said he would order one in and ring me as soon as the part is in, mr Khan appears trustworthy and I am sure he will rectify the problem in the coming days, I would recommend purchasing a car from this garage.
Neon Motor Company is a used car dealership that is based in the Bradford area of West Yorkshire. Their website states that they sell all types of vehciles from ther dealership and offers service such as finance, MOT & Service and Part Exchange. Car Dealer Reviews also understands that another car dealership previously operated from this premises that was called Hillside Motorhouse Ltd.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Neon Motor Company Ltd
Wilsden Road
Bradford
West Yorkshire
BD15 9AD
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