Excellent service from the 1st phone call to viewing and buying the car. Dealt with Daniel who was as good as his word on price as well as the cars condition and service history, everything was spot on. Very easy to deal with, extremely knowledgeable and friendly throughout, a real genuine car company you can trust and buy from. I do and am highly recommending New Barns Cars Ltd
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Bought a landrover form New Barn Cars a few months ago for my wife, service was so good Now i want to buy one from them.
I can't begin to relay how fantastic the guys at New Barn Cars are. All the staff at the garage are polite and Curtius, the office's staff are so very efficient the place is run like clockwork and is as clean as a hospital I would not hesitate to leave my car with them for any reason my car always comes out of there serviced to the very highest standard
Terrible service from New Barn Cars and horrendous car! Bought a Range rover sport back in Feb 18 and wanted the car of our dreams. Shortly after purchasing a few things went wrong like the heated seats and air con. They did reluctantly fix these minor issues but not without trying to tell me that the air con didn't blow very cold on these cars as "they are all a bit like that" and dont blow very cold. Complete lie. I took it back again a short while later as we had a rumble from the front. He again said "they all make funny noises" and so i trusted him. Shortly after the rear brakes failed and i tried to return the car again to be fixed and he tried everything to get out of it but agreed to fix if i could get the car to him. I couldnt as the brakes had failed. We had to take it to local garage and pay 300 pounds to get it fixed. Warranty given didnt cover it. Garaged also noticed a diesel leak on the car and the rear bushes had been totally worn out for some time (noticed first when traction control light started coming on). None of this covered by crappy warranty. Shortly after the 3 month warranty (which we never and couldn't claim on as its not worth the paper its written on) the noise from the front which i reported to him and he fobbed me off with turned out to be the front differential along with a worn out propshaft. By this point we realized we had bought a complete nightmare of a car. The work was going to cost 1000's and we just could live with this car bought from a back st garage any longer. We traded it in this week (July18) for a new VW at a main dealer! Lesson learnt the hard way and buyer beware from this garage as if you bring up a fault after purchasing he will no doubt try to fob you off with "they are all a bit like that" and just tell you to claim on the warranty that wont cover you anyway!
Over priced labour charges ,jobs taking longer than agreed, and the mark up on parts supplied is incredible would never use New Barn Car again or recommend.
Recently bought a 2007 Range Rover Sport from Jason and Nick at TB Parkes.. After a couple of days I became increasingly aware of a rattle in the front suspension, and, purely by accident, noticed that the driver's door did't always lock from the remote. I called Jason, arranged to bring it in, and all sorted .. no waving a big stick to get the job done .. just reported it and it was taken in hand .. You can't ask more of a dealer . Thanks very much PS .. below I have put 'Would recommend' .. it would be churlish to say "No" .. but I never recommend .. I simply report as I find and let the listeners make up their own minds .. TBP
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I purchased a Land Rover from here in February. It was in good shape and it's good value for money. One of the dealers was quite rude but the other that I dealt with was nice. I have had a couple of teething problems with the car but noting too major and the car is out of warranty.
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I bought my Land Rover Freelander from New Barn Cars back in January and it's been perfect. I have had no issues with the vehicle and the dealers have been really helpful, I would recommend this dealership.
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Barn cars have been excellent. Not a bad word to say about them at all I am really happy with how everything went. The car is brilliant and The service was too. They are really happy to help and very friendly.
Reviewer has confirmed their email address
New Barn Cars Ltd is an Independent dealership that is based in Cheltenham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
New Barn Cars Ltd
Prestbury Road
Cheltenham
Gloucestershire
GL52 2DP
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