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33% Recommend
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3 reviews from our car dealer reviews community
Leave a review for New Broad Street Motors Ltd
Leave a review

3 reviews from our car dealer reviews community

Leave a review for New Broad Street Motors Ltd
Leave a review
"Brilliant dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a fab Mercedes A class from NBSM . The guys are knowledgeable, honest and helpful. The car is great and the finance package one of the best available.

"Excellent Dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Superb service and friendly team who know their stuff. Highly recommend.

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"Avoid this dealer."
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid at all costs. Purchased a car late last year, turned out to have many problems (confirmed by the finance companies independent inspector) some very expensive. Initially seemed ok and they offered to take the car back but as I had already spent a bit and as they were not willing to refund the costs returning the car was not a option. It is still going on and I will now have to go to court to recover the costs. I sent them videos and pictures of the faulty parts and i only every asked them to pay for the parts as I was willing to cover the labour as returning to there garage is an 7 hour round trip and I also have a mechanic I trust. I did not want to take the car back to their garage as they told me it had had a 111 point health check done at Porsche Centre Cardiff (according to Dave a director of NBSM) and also had their 134 point check done, yet they and Porsche still missed all the faults?? I generally change my car every 2 years and have done so for many years. This car was sold to me with a new MOT issued by them but had collapsed from coil springs and a blow front shock absorber (video evidence was sent to NBSM). This has to be the worst car and by far the worst dealers I have ever bought from. Think twice...

Adam G in response to Avoid this dealer.

I David, I'm very surprised that you've had a problem with this car. This car is my old vehicle that i part exchanged with New Broad Street Motors for a new car that i am very happy with. As the previous keeper i can 100% confirm that this vehicle was checked by Porsche Cardiff which i was happy with. i hope the car serves you well in the future as it did me.

David in response to Avoid this dealer.

Hi Adam I love the car now, unfortunately by the time I got the car it had many issues (confirmed by an independent inspector). I have currently spent in access of £4000 on parts for this car to get it to where it is now. I would say £2500 of this was on parts needed replacing to get the car to a satisfactory working condition. Porsche Cardiff have written to me to confirm that this car has only ever had an oil change by them and never had an inspection? Anyway I would like to talk to about the car (just general questions).

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Dealership Information

New Broad Street Motors Ltd is an Independent dealership that is based in Barry. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
3 reviews3.8 out of 5 stars — Rated Very Good
Excellent
2
Very Good
0
Average
0
Poor
1
Terrible
0

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  • Contact Information

    Address

    New Broad Street Motors Ltd
    Ty Verlon Industrial Estate Cardiff Road
    Barry
    Vale of Glamorgan
    CF63 2BE

    Get in touch

    http://www.nbsm.co.uk

    Opening times

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    Dealership Statistics

    33%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About New Broad Street Motors Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
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    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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