Alistair K, February 2024
"Feel really sad about my purchase "
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought car two years ago . First year spent 700 pnds as timming belt had not been replaced as promised . Needed back rear discs and pads . 240 pnds . Clutch went 750 pnds . Now the master cylinder has failed . Spent a fortune on the vehicle only had two years . I've never had this issues with clutch even with car that's done 180000 miles . I've only clocked 17000 in two years with no towing or bad clutch control . The car now has broken down again as of February 24 . Sitting in a garage north of Scotland waiting on RAC towing back to my local garage 167 miles away. I'm at my tether and have no confidence at all in the car . What's next to go .
+3 Found this review helpful
Next Car from Next Car in response to Feel really sad about my purchase
Hi, thank you for taking the time to leave a review. We are sorry to hear you have had an issue with a vehicle, but as we have no record whatseoever of someone with the name 'Alistair K' having contacted us at either our Inverness or Perth branch to report any issue with a vehicle any time in the past 6 years, we have no idea who you are.
Can we ask that you contact us on 01463 263600 or 01738 268100 and have a chat to discuss some of the points you mention above.
Best regards
Next Car
Cumming in response to Feel really sad about my purchase
Sounds very familiar, tells you the work has been done. Total rip off.
Glenn T, January 2024
"Purchased a new Discovery 4 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We are repeat customers to Next Car Inverness as we find dealing with Ronnie really relaxed and easy. On this occasion we asked Ronnie to source and locate a Land Rover Discovery 4 for us and we could be happier excellent service.
+4 Found this review helpful
Next Car from Next Car in response to Purchased a new Discovery 4
Hi guys, thank you again so much for your very valued business (again!!), and for the lovely kind words. We hope you enjoy the Discovery, and we have just learned that Mrs T is looking for her next new car again, already!! Hope to see you again soon :)
Next Car from Next Car in response to Purchased a new Discovery 4
Hi guys, thank you again so much for your very valued business (again!!), and for the lovely kind words. We hope you enjoy the Discovery, and we have just learned that Mrs T is looking for her next new car again, already!! Hope to see you again soon :)
Jane M, November 2023
"Very helpfull. Will be back"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great guy and very helpful, Ronnie can't do enough for you at anytime. Totally smooth transaction traded my car in and got an excellent price for it. Will be back
+4 Found this review helpful
Shona M, November 2023
"A Wonderful Experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Well, I couldn't be happier. Was wary about buying a car I had never seen from over 160 miles away, but I need not have been concerned. The car is immaculate, freshly serviced and they even collected me from the train station. A wonderful experience from start to finish. I have already told my friends about Next Car
+3 Found this review helpful
George M, November 2023
"First Class Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Had a first class service from Next Car. Recently purchased our 2nd car from Ronnie at Next Car, and this is how all car dealers should be. Attention to details, and nothing was too much trouble. Will be back for sure
+2 Found this review helpful
D. T, November 2023
"Not happy at all "
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Not happy at all with the customer service, the car was not great but OK, on the other hand the customer service was terrible especially Ronnie
+3 Found this review helpful
Next Car from Next Car in response to Not happy at all
Hello D.T,
We have just read your comments.
We suspect that this is very likely a fake review, but as you have not provided any specific details, or a name, we would be grateful if you could contact us on 01463 263600 to let us know why you feel the customer service was terrible?
Next Car from Next Car in response to Not happy at all
Hello “D.T” (if that even relates to your real name). This review is as authentic as the "cheap chinese imports" you have been spamming us with for days, until we asked you to stop.
Lizzire M, October 2023
"Very Helpful Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am very happy with the friendly and helpful service, and Ronnie went out of his way to source the vehicle I wanted. I would recommend anyone looking to buy a car to go to NextCar.
+4 Found this review helpful
James S, October 2023
"Wonderful experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Having just had a poor experience, and returned a car back to a large national company, I was hesitant about purchasing a vehicle over such a large distance, but my fears were unfounded. The service I received before, during, and after from this small family business (Next Car) was truly amazing. The car was delivered right to my door, and was in even better condition that I was expecting. Fantastic service from the Next Car team. I'll be back!
+3 Found this review helpful
Stuart M, October 2023
"First time buyer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This was my first time buying a car myself and I really couldn't have asked for a better experience. The car is terrific and the service was first class
+4 Found this review helpful
Roz, October 2023
"Very happy customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was really impressed with the customer care and speedy arrangements for my new car to be ready and delivered to me. Great service and support!
+5 Found this review helpful
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